The M6 Bed Warehouse Reviews 

176
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, product knowledge, and patient approach, ensuring a comfortable and unpressured shopping experience. The service, from initial advice to final delivery, is frequently highlighted as first-class, with many appreciating the efficiency and ease of their overall interaction. People are very satisfied with the quality of the products and the delivery service, noting fast lead times, careful handling, and professional installation. However, some customers mentioned specific order numbers, indicating a clear record of their purchases.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Product

Reviewers highlight positive aspects of product, consistently praising the quality and comfort of beds and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as exceptional from start to... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the speed and efficiency of... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction from ordering to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited Winnington store with elderly relative looking for a new bed. Michelle was absolutely wonderful and couldn’t have been more helpful. She did not rush my Mum and was more than patient. She s... See more

Rated 5 out of 5 stars

Order no. 88646 Second purchase from Northwich branch of M6 Bed Warehouse. Great advice and service from start to finish. Fast delivery, specific delivery requests were accommodated and I feel we got... See more

Rated 5 out of 5 stars

On entering the M6 Bed Warehouse in Winnington, my husband and myself were met by a lovely sales lady. She offered us lots of advice as we were unsure of the type of bed and mattress best suited to... See more

Rated 5 out of 5 stars

I highly recommend M6 Bed Warehouse what an amazing selection of beds and mattresses and extremely reasonable priced. From the moment we stepped into store we were given first class service by Brandon... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store

Written by the company

We are a family-run business and have been offering the very best service, choice and value to our customers since our beginnings in the early 2000’s. We have grown from a small shop with 2 staff members doing everything from buying and marketing; to selling and even delivery!. We now have a fully furnished, heated showroom with over 140 beds on permanent display! Our full-time staff members have many years’ experience in the bed and mattress industry and are always on hand to provide all the advice and information you need to choose the right bed, without the pushy sales tactic used by other furniture stores. We’re open 7 days a week and are always available to answer any questions or queries you may have. Our current manufacturing partners include the likes of Sealy, Sleepeezee, Harrison Spinks, Hypnos, Silent Night and many many more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

176 reviews

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No recent history of asking for reviews

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4.9

All reviews

(176)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From start to finish we couldn't have…

From start to finish we couldn't have had better service. Brandon at Northwich was very helpful without being "pushy".
The staff at Alsager kept us informed about the delivery times, and the two delivery guys were very good too.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Louis for our fantastic…

Thank you Louis for our fantastic experience at your Northwich store . Went above and beyond with customer service. Very knowledgeable and helpful couldn’t thank them enough, highly recommended.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

beyond amazing

wow what can i say. we have had 2 beds from here now and both are beyond perfect. the descriptions are spot on and will never be going anywhere else. the service we have received was amazing, from start of order right through to the friendly delivery drivers. nothing is too much trouble. thank you just doesnt seem enough. you are stars.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

An excellent company to deal with

Every interaction with members of staff was excellent. Lynn at Alsager was friendly, knowledgeable and helpful with no pressure at all to buy. The promised phone call came to give a delivery date followed by one the day before delivery to give a more accurate time of delivery. The chaps turned up within the 2 hour window. They too were friendly, efficient and cheerful and really careful to avoid any damage on the way to the bedroom with the mattress. They were most concerned not to knock photos/pictures off the walls of the stairs.
We have bought from M6 previously and were very happy with the whole process then so we came back. Also, pleasantly surprised to find no charge for delivery or disposal of old mattress.
I have no hesitation in recommending them.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

After receiving a faulty base from…

After receiving a faulty base from another provider I sent my daughter to look at M6 in Northwich. Louis was there to help from start to finish. He provided a solution to the problem getting a large headboard up the stairs, provided a new base & headboard within 2 weeks & visited personally to fit the headboard. Highly recommend M6 beds for quality, service & price.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

An Excellent Service Over Many Years

Bought several beds and mattresses over the years. Each one has been a quality product, that we have been extremely pleased with, delivered when they said it would be by a team that are efficient and leave no mess. Our most recent purchase included a headboard that was not able to be carried upstairs due to size. The team at M6 beds measured what we could accept, took the headboard away, modified, returned and fitted it and you would never know anything had been changed. A first class service which I'm sure we will use again in the future. Thank you to all at M6 bed warehouse.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Brandon

Excellent service from Brandon. Offered good advice, patient service and friendly.
Happy with our order. No pushing for us to purchase more expensive product, choice was ours.

9 February 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant responsive and kind

Brilliant responsive and kind. We phoned with an urgent request “new born baby arrived and we needed an extra bed for helping relatives. 20 minutes later the bed was in the house being assembled. Thank you M6 warehouse for Beds and all the team.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

I can’t recommend M6 Bed Warehouse…

I can’t recommend M6 Bed Warehouse enough, we’ve had such an amazing experience from our very first interaction.

Such polite knowledgeable staff with First Class customer service and communication skills nothing is too much trouble.

They listened and understood are needs recommended and advised us they are absolutely fabulous.

We ordered our bed and mattress and they did a dummy run to see if the bed would fit up our narrow staircase and came up with solutions to enable us to have our chosen bed.they removed our old bed and mattress and delivered and installed our bed and mattress today.
We truly couldn’t be more delighted.

If your looking for a new bed and want first class service great choice and to buy with 100% confidence take yourself to M6 Bed Warehouse in Northwich
They truly are simply The Best.
Thank you 🙏

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I highly recommend M6 Bed Warehouse.
From ordering my bed on line, to having it delivered and installed, I cannot fault the service that was provided.
Being a senior lady living alone, Louise who delivered and assembled my bed was very courteous and helpful. He went to extraordinary lengths to advise me on various issues that were of concern to me.

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Prompt delivery

We ordered a mattress from M6 beds via their Alsager store. It duly arrived... on Christmas Eve thanks to Joe literally going out of his way on his journey home for Christmas.

Not only that, he gave us an upgrade to the mattress ordered as they did not immediately have our choice available.

Overall, excellent customer service.

24 December 2024
Unprompted review
Rated 5 out of 5 stars

From ordering the bed

From ordering the bed , too it’s delivery the service has been excellent. Staff kept us informed regarding delivery date and time. The lads that delivered the bed were friendly and professional wearing cover shoes in the bedroom. I would highly recommend M6 .

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Customer service above and beyond!

After being let down twice on delivery by another company I contacted M6 Bed Warehouse and purchased an electric ottoman bed base. Their customer service was above and beyond! Within two weeks of ordering, the bed base was delivered yesterday and put together by the delivery men. Not only that but as we live out of area down on the South Coast and normally they would have used a courier, because it was near Christmas the store’s own staff came down in their own van to ensure the delivery was before Christmas.

17 December 2024
Unprompted review

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