The function of the mobile service is generally good Sadly I can’t find a way to automatically renew each month so I have to go through the hassle of putting in card details etc My local PT card ge... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
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i like the pricing and amount of data provided, i also like the roaming services. I dislike the signal drop and 5G outage in Lisbon. Many times while I am on any call such as whatsapp or similar apps,... See more
Company replied
Hi didn't get a good net connection they said 5g connectivity but most of the time connection not good when I use internet call. . But another companies network not have this kind of problems.
Company replied
Plus It is inexpensive compared to the competition. It runs on Vodafone network so the coverage is good. It's easy to join first off either by purchasing a card from one of the numerous smal... See more
Company replied
Company details
Written by the company
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
Contact info
1050-127, Lisbon, United Kingdom
- lycamobile.pt
3.1
Average
1K reviews
Asks customers to review
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Very good experience but some places…
Very good experience but some places have network issues but overall is good
25 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you feel our internet service pricing did not meet your expectations.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently reviewing your feedback to better understand your experience and work towards improving our services.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Set up
resgistering the e sim is super confusing, cant login on the app, email order does not match the price of the service on website, it states that it cost 0 euros, I cant login on the app since I dont recive any message when the app asks for a code
25 July 2026
Reply from Lyca Mobile PT
Dear Issac,
We’re sorry to hear about the difficulties you experienced with eSIM registration, app login, and the order details.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the registration, login, and order-related issues and work towards resolving them as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Great service much appreciated
25 July 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing weak network coverage.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the network issue and work towards improving your experience as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Internet not really good
18 July 2026
Company doing well
Company doing well , I removed my wifi and using lyca Data as a personal assistant.
No matter where are you, lyca with you to connect . Yes I would be better if internet will fast in night as well . I feel week internet in night and cold days . Otherwise its excellent.
24 July 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing poor network connectivity.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the network issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Very slow not working good
17 July 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing slow service and that it is not working as expected.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Please improve internet connection
Please improve internet connection. Internet services very bad.
16 July 2026
Reply from Lyca Mobile PT
Dear Customer,
We're sorry to hear that you are experiencing poor internet connectivity. We understand how important a reliable connection is and appreciate you sharing your feedback.
Please share your account details and location where you are facing the issue so we can investigate this further and assist you.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I had to use mobile data yesterday and…
I had to use mobile data yesterday and it took all my credit for about 20mb of data. I have now signed up for a monthly 50gb boss deal, hopefully it works OK.
23 July 2026
Reply from Lyca Mobile PT
Dear Jimmy,
We're sorry to hear that your credit was used up unexpectedly while using mobile data. We understand how frustrating this can be.
We’re glad to hear that you have now activated a monthly 50GB bundle, and we hope you have a better experience with it. If you face any issues with the bundle, please feel free to contact us and we’ll be happy to assist.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I lyca network problem
24 July 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing network issues with your Lyca Mobile service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards improving your experience as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Everything is good I'm satisfied
17 July 2026
Reply from Lyca Mobile PT
Dear Customer,
Connecting you to what matters most, and at a fantastic price, is exactly why we do this.
Thank you for choosing us over the rest!
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Its very good
16 July 2026
Reply from Lyca Mobile PT
Dear Customer,
Nothing beats hearing that our network is making your life a little easier.
Thank you for this wonderful review and for sticking with us!
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
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