Got a renewal letter from my previous insurance company (Tesco) and it was more expensive than the current year. Looked on a comparison site and found that Lloyds Gold Level was nearly £200 cheaper. W... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The online system was easy to use and ìn a few minutes i had my quote and then set up my car insurance. Compared to my previous insurance company i can now log in to my account and make changes if i e... See more
Company replied
Went online to get a quote for house insurance as previous provider had put policy up by 62% despite no claims. Doing the quote request was very straightforward and easy to do which was a really h... See more
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Having been with Lloyds for over 60 yrs we have never insured with them, always seemed to expensive but this year having reached our 89th birthday and because of a claim we decided to look at Lloyds,... See more
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Company details
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
9K reviews
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House Insurance 2026
The information was very clear noted within the different levels of cover you could choose from. The information pack that arrived by post was very helpful and everything that i required was delivered as advised on the web page.
11 September 2026
Reply from Lloyds Bank Insurance
Hi Alex,
We're delighted to hear that the information regarding our different levels of cover was very clear. It's great to know that the information pack you received was helpful and that everything met your expectations as advertised online.
Kind regards,
Tracy – Lloyds Bank Insurance.
Very good backup to online service
Very good backup to online service, lady went through everything, we had used NFU because they had local office but phone service was as good
17 September 2026
Reply from Lloyds Bank Insurance
Hi Alastair,
We're so glad to hear we could provide excellent support as a backup to your online service. It's wonderful that our phone assistance met your expectations. We appreciate your positive feedback!
Kind regards,
Tracy – Lloyds Bank Insurance.
Informative and polite listening service
Having been treated with disinterest by another company who had provided insurance for us over two decades I shopped around. Lloyds were one of six companies approached. They listened and provided clear options for future cover. The bronze silver gold grades of insurance were discussed. Silver met our needs at £130 cheaper than our previous insurer. I have been impressed with the supportive and articulate service. Hopefully this new arrangement will be fruitful in years to come. My previous company showed. I interest in negotiating a huge rise in payment this year. I recommend a chat with Lloyds.
18 September 2026
Reply from Lloyds Bank Insurance
Hi,
We are truly delighted to hear about your positive experience with us, especially after facing disinterest elsewhere. It is wonderful to know that our team provided clear options and that our Silver grade insurance met your needs, offering significant savings. We appreciate your kind words about our supportive and articulate service. We look forward to a long and fruitful relationship with you. Thank you for recommending us.
Kind regards,
Tracy – Lloyds Bank Insurance.
Easy to navigate web page
21 September 2026
Reply from Lloyds Bank Insurance
Hi Mavis,
We're so happy to hear that you found our webpage easy to navigate. We appreciate your kind words!
Kind regards,
Tracy – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hi,
We're so pleased to hear that you found the product's price good and that it provided the coverage you were looking for.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hi Vivien,
We're delighted to hear that you found our service easy to understand and complete. Thank you for sharing your positive feedback with us.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Services very good and brilliantly
This is first time to use loyds bank and it’s very easy and simple
28 September 2026
Reply from Lloyds Bank Insurance
Hi,
We're so pleased to hear that your first experience with us was very easy and simple. Thank you for sharing your positive feedback.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
The easiest insurance I have ever done
The easiest insurance I have ever done, so simple and straightforward. I would definitely use them again
28 September 2026
Reply from Lloyds Bank Insurance
Hi Michelle,
We are delighted to hear that you found the insurance process so simple and straightforward. It's wonderful to know you would use our services again.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hello James,
We love to see feedback like yours - thanks for letting us know.
Thanks for choosing us.
Kennedy,
Lloyds Bank Insurance
The ease at which Lloyd’s helped us to…
The ease at which Lloyd’s helped us to chose the correct level of insurance.
Explaining pros and cons of each level and providing an a as agreeable level of cover
22 September 2026
Reply from Lloyds Bank Insurance
Hi,
We're so glad to hear that we were able to assist you in choosing the right level of insurance. Providing clear explanations of the pros and cons is something we strive for.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Easy to access and process
Easy to access and process. Clear comms. Good transaction.
16 September 2026
Reply from Lloyds Bank Insurance
Hi John,
We're glad our clear communication and easy process made for a good transaction.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Quick
Quick, easy and simple to navigate. Completely priced and hopefully a trusted brand.
28 September 2026
Reply from Lloyds Bank Insurance
Hi,
We are so pleased to hear that you found our process quick and easy to navigate. We always aim to provide a simple experience for our customers.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Easy listening
The lady I spoke to was very polite and didn't make me feel stupid about the error I had made.
28 September 2026
Reply from Lloyds Bank Insurance
Hi,
We're so pleased to hear that our team member was polite and made you feel comfortable. We always aim to provide supportive and understanding service.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Very good service.
I have banked with Lloyds for over 50 years and their service is excellent as was the Home Insurance.
25 September 2026
Reply from Lloyds Bank Insurance
Hi Jill,
We're so pleased to hear you've had such a positive experience with us for over 50 years, and that our Home Insurance has also been excellent.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hi John,
We're so pleased to hear that you found it easy to get the right insurance online. Thank you for sharing your positive experience with us.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hi Alan,
We're so happy to hear you had such a positive experience with us.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Easy to buy
Lloyds Bank home insurance was very easy to set up. I got a quote well ahead of my renewal and it was kept for 3 months. There were no tricky questions and I feel confident I have bought a reliable insurance. And I am happy with the price which was about midprice on my quotes but has better cover than my previous insurance and is easier to understand.
5 August 2026
Reply from Lloyds Bank Insurance
Hi David,
We are so pleased to hear that setting up your home insurance was easy and that you found our quote process straightforward. It's wonderful to know you feel confident in the reliability of your new policy and are happy with the comprehensive cover and clear terms.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hi,
We're so happy to hear we provided helpful service without being pushy.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
On line quote but impersonal
The quote obtained on line was reasonable but it proved too difficult to implement. If only there was an option to speak to a real person.
14 August 2026
Reply from Lloyds Bank Insurance
Hi,
Thank you for sharing your experience. We apologies for the difficulty you faced when setting up the quote, If you require any further assistance, please do not hesitate to contact our Customer Service Team on 0345 604 6705 (option 4), and we will be happy to help.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hi John,
We're delighted to hear you found the cover detailed and straightforward.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
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