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Home Insurance Reviews

A product’s star rating is calculated as the average of all its reviews.


Lloyds Bank Insurance logo

Sold by Lloyds Bank Insurance

lloydsbank.com/insurance.html

8.6K Reviews

4.7

The information on this page is based solely on product reviews written by customers of Lloyds Bank Insurance via Trustpilot.


Here’s what people highlighted

Ease of purchase

4.9

304 ratings

Value for money

4.8

295 ratings


Product details

Brand: Lloyds Bank

Get straightforward home insurance when you come straight to us. Pay monthly without any extra fees. 24/7 emergency claims line at the ready. We know your re-build costs so you don't need to.

All reviews


Rated 5 out of 5 stars

very happy with insurance prices

Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Susan,

Thank you for your review, great to hear that you has happy with our price.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Very good

Ease of purchase: 5
Value for money: 4
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Layland,

Thank you for your review, it's much appreciated.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

V good product.

Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Nick,

We are pleased to hear you found our product very good.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Good cover for good price

Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi,

We're delighted to hear that you found our cover comprehensive and competitively priced.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 4 out of 5 stars

Easy form filling, still waiting for paperwork in the post

Ease of purchase: 5
Value for money: 4
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Trish,

We sincerely apologise for the delay in receiving your policy documents. Having reviewed your policy, I can confirm that the original documents were issued on the day your policy was set up.

I have arranged for a replacement set of documents to be sent, and you should receive these short
ly.

If you require any further assistance, please do not hesitate to contact our Customer Service Team on 0345 604 6705 (option 4), and we will be happy to help.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Very straightforward to buy. No idea if good or bad until I make a claim and hoping I dont have to!

Ease of purchase: 5
Value for money: 4
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Neville,

We're delighted to hear that you found arranging your insurance straightforward. We hope you never need to make a claim, but if you do, our team will be here to support you every step of the way.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Easy, quick, good value,

Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi,

We're delighted to hear that arranging your insurance was easy and quick, and that you found it to be good value for money.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Gives me the cover I wanted

Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi,

We are pleased to hear you were able to get the cover you wanted.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

easy to fill orms

Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi,

We're pleased to hear that you found the forms easy to complete and the process straightforward.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Comprehensive with understandable documentation.

Ease of purchase: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Malcolm,

We're pleased to hear that you found our cover comprehensive and our documentation clear and easy to understand. We strive to provide straightforward information that helps our customers make informed decisions, and we appreciate you taking the time to share your experience.


Kind Rega
rds,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Great haven't had our eyes ripped out for our insurance for our home contents and building

Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Gemma,

We're delighted to hear that you found our home, contents, and buildings insurance to offer great value. We appreciate you choosing us for your insurance needs and are pleased we could provide cover at a competitive price.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Easy to get the quote, service when called where helpful and easily understood.

Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Tom,

We're delighted to hear that obtaining a quote was straightforward and that our team provided helpful, clear, and easy-to-understand support when you contacted us.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Unsure only just joined so havent really engajed really

Ease of purchase: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi,

Thank you for your feedback.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 3 out of 5 stars

Very good and satisfactory service

Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Umar,

Thank you for feedback, it is much appreciated.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

All I needed for my home insurance, great service.

Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Michael,

We're delighted to hear that our home insurance met your needs and that you received great service. We appreciate your support and are pleased to have you as a customer.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Ease of filling out form details. No stupid questions about doors.

Ease of purchase: 5
Value for money: 4
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi,

We're pleased to hear that you found the application process straightforward and easy to complete. We aim to make arranging cover as simple as possible, and it's great to know your experience reflected that. We appreciate you choosing us for your home insurance needs.


Kind Regards,
Juwehriah
– Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Straight forward no problems and good value

Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Rita,

We're delighted to hear that you found our insurance straightforward, good value, and hassle-free to arrange.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

i was satisfied with the information .

Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi,

We're pleased to hear that you were satisfied with the information provided.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 4 out of 5 stars

Good product

Ease of purchase: 4
Value for money: 3
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi,

Thank you for your positive feedback.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Good product backed up by good service and knowledgeable staff.

Ease of purchase: 4
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Kevin,

We're delighted to hear that you've found our product valuable and that our knowledgeable colleagues have provided you with excellent service.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.