Livi Reviews 

The GPs that are in the service are great. And only short waiting times. However, I have been cancelled a couple of times as, presumably, clinics were running over. This wasted me considerable time waiting for the appointment only for it to be cancelled. But when I’ve got through, it’s been fine. My suggestion is to book an early appointment.

It was easy to use and the Dr was lovely and very helpful. Thank you for this service

They helped me with my medication & made me feel listened to.
I’m very happy with the Livi service.

Got an appointment straight away and the doctor passed the information on to my surgery so that I could get things resolved. This was a great help as you cannot get an appointment at my surgery due to having to call on the on day and not being able to get through

Its a good app and free. Helpful people. Will definitely use in the future.

Dr Wright was aware of the reason contact had been made and acknowledged this. This shows insight was there and compassion and support was readily provided. Thank you very much.

Total waste of time doctor doesn’t understand about person illness can’t prescribe medicine 💊 looks like unqualified doctor wasted my 3 days now I have to make another appointment to see my local gp to get my medicine

Livi could have saved my life! Couldn't get a doctors appointment, had a livi, held phone camera literally to my throat, doctor told me to get straight to hospital! I did 4 hours later had a small op to remove an abscess from my throat. Luckily they caught it before it spread and removed it all.

I was sceptical at first but I was very impressed with the service I received. I received an appointment within a couple of days and the issue resolved.

Fantastic idea especially if you want to see and speak to speak to someone in person.
Very happy with this service.

Very happy with the service

Make referrals but no option to book referrals.
Was with Emed before, and it was pushed to Livi, which is just useless. Instantly cancelled

On the 12th November i got a message saying the appointment was delayed and would not happen at 8.40. 30 minutes later while in the toilet they called, which I obviously missed!!! I then got a text saying since I did not pick up I had to book again. That is a fu***** total pile of shit

Made appointment through employee benefit scheme. Could not get one same day nor next day but booked for Sunday 10am for my son who has a rugby injury for which we need a GP to prescribe phsyio privately. We were all ready at 09:50. It’s now 15:11 and we’ve heard nothing. No apology no rescheduling note just nothing. The apps till says the clinician will call us soon. We won’t hold our breath. No email or phone number or even a chat bot to ask what’s happening. Useless. Should have booked nhs GP as now we face yet more delay. Made a new appt - again only highly inconvenient slots available all week - and let’s see if anyone turns up. Shambles.

So easy to use Livi to make an appointment. Appointment almost immediately and doctor friendly and helpful. Used Livi several times now so would certainly recommend. Better than contacting local surgery.

Easy to use App. Managed to get an appointment when it suited me. The GP was friendly and reassuring abd helped me with my medical issue. Would definitely recommend.

The doctor called on time, listened to me and was very helpful.

Every doctor I have spoken to via video call has been excellent. In many many ways they have been more helpful than doctors from my own practice who can see me in person. It’s so difficult trying to diagnose a skin condition in person, but the Livi doctors I spoke to managed to help me via a video link.