Leonidas has been one of my favourite luxury chocolates, for decades. I can only purchase them online, as I am not near any of their stores. The Royal Mail took six days to deliver a recent... See more
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Review summary
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Reviews shaping this summary
Beautiful fresh chocolates delivered by Royal Mail in 24hrs. Gentleman in the shop kept me informed on my order and offered alternatives. Will be ordering from here all the time now after a run... See more
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Absolutely beautiful little gift wrapped box containing delicious chocolates. Lovely that you can choose the flavours you want, rather than being stuck with ones you don't like
Company replied
Fantastic service, I selected my own chocolates, it was great being given the choice to do so so I didn’t end up with ones I didn’t like. They have a fantastic selection, too many to choose from. Le... See more
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Company details
Written by the company
We are the Leonidas Belgian Chocolates Official UK Retailer, since 2018. As a chocolate shop in Brighton, we have one of the largest selections of pralines freshly delivered weekly from the Leonidas factory in Brussels. All our Leonidas chocolates are stored in our climate-controlled environment. All boxes are hand packed at our chocolate store in Brighton and can be customised. We are located only 2 minutes walking distance from the Brighton Train Station.
Contact info
52 Queens Rd, BN1 3XB, Brighton, United Kingdom
- 01273708290
- info@leonidasbrighton.co.uk
- leonidasbrighton.co.uk
4.7
Excellent
429 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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I'm very pleased
My order arrived by next day delivery, as I had requested. The item was very well packaged and weather proof, to ensure it arrived un-damaged. The box of chocolates is beautifully presented.
2 July 2025
Reply from Leonidas Brighton
Thank you so much for your kind review, Sara! We’re delighted to hear your order arrived promptly and in perfect condition. It’s great to know you appreciated the care we put into packaging and presentation. We hope you enjoy every bite of your chocolates, and we look forward to serving you again soon!
Warm regards,
The Leonidas Brighton Team
Great quality delicious chocolates.
Great quality delicious chocolates.. purchased for gifts very happy will buy again.
29 June 2025
Reply from Leonidas Brighton
Thank you so much, Leasa, for your lovely 5-star review! We’re delighted to hear you enjoyed the quality and taste of our chocolates and that they made perfect gifts. Your kind words mean the world to us, and we can’t wait to welcome you back for your next visit. 🍫💛
Warm regards,
The Leonidas Brighton Team
Always great chocolate and always great…
Always great chocolate and always great service.
29 June 2025
Reply from Leonidas Brighton
Thank you, Ian! 🌟 We truly appreciate your continued support and kind words. It means a lot to know you enjoy both our chocolates and our service — we look forward to seeing you again soon! 🍫😊
Warmest wishes,
The Leonidas Brighton Team
Super quality service true Belgian chocolate
Leonidas is a brand that I already know and trust for quality chocolates. The website of Leonidas Brighton is easy to use and has a large variety, which is important for a chocolate lover who is precise about what she is after. Delivery was very quick, and the store was super responsive when I reached out to them, something quite valuable these days.
1 June 2025
Unprompted review
Reply from Leonidas Brighton
Thank you so much, Kristin, for your thoughtful review! We’re delighted to hear that you enjoyed the ease of our website and appreciated the variety we offer. It’s wonderful to know that our quick delivery and responsive service made a positive impression — we truly value customers like you. We look forward to welcoming you back for more delicious moments soon! 🍫✨
Great company
Was my first order and it went great. Fast shipping great selection and all arrived in great condition. Would definitely order again.
1 June 2025
Reply from Leonidas Brighton
Hi Sam,
Thanks so much for your kind words and for taking the time to leave us a 5-star review! We’re thrilled to hear your first order went smoothly and that you were happy with the selection and shipping. We look forward to welcoming you back again soon!
Best regards,
The Leonidas Brighton Team
Happy Wife.!!
My wife has always said about how delicious these chocolates are so I ordered her some on line.!! They came with a leaflet of "All the chocolates" they do... My wife kindly "highlighted" her favourites for next time.!! 😂 xx
31 May 2025
Reply from Leonidas Brighton
Thank you so much for your kind review, Shaun! We’re delighted to hear that your wife has been enjoying our chocolates and that you decided to give them a try yourself. We’re glad the leaflet came in handy — sounds like you’ve got your next order already planned! 😊
We truly appreciate your support and look forward to delighting you both again soon.
Warm regards,
The Leonidas Brighton Team
Reply from Leonidas Brighton
Thank you so much, Kenneth! We’re thrilled to hear you enjoyed the chocolates and appreciated the prompt delivery. We hope to welcome you back soon for more sweet treats! 🍫✨
Leonidas Customer service team
Reply from Leonidas Brighton
Dear Dr. Geeson,
Thank you so much for your kind words! We’re delighted to hear you were happy with our service, delivery, and selection. It means a lot to us to know we met your expectations. We look forward to serving you again soon!
Warm regards,
Leonidas Brighton customer service team
Too sweet and very expensive !
30 May 2025
Reply from Leonidas Brighton
Dear Lisa,
Thank you for taking the time to share your feedback.
We’re sorry to hear that our Frozettes didn’t meet your expectations in terms of sweetness and pricing. Our recipes are crafted with high-quality Belgian chocolate and carefully selected ingredients, which may result in a richer flavour.
That said, your opinion matters — and we genuinely appreciate honest input like yours, as it helps us continually refine our products. We hope you'll consider trying one of our other ranges with a lower sweetness profile — or visit one of our boutiques, where our team would be happy to guide you to a flavour that better suits your taste.
Thank you again for sharing your thoughts.
Warm regards,
Customer Experience Team
Nothing recieved
28 April 2025
Reply from Leonidas Brighton
Dear John,
First of all we email and try to call you but no answered yet!!!
Thank you for your feedback, and we’re very sorry to hear that you feel you haven’t received your order.
We’ve checked our records, and according to Royal Mail tracking, your order placed on 13th December 2024 was successfully delivered the following day (14th December) to your address via their 24-hour tracked service — even though you originally selected a 48-hour option. We upgraded the service at no extra cost to ensure quicker delivery during the busy season.
Here is a summary of the tracking history for your reference:
• 14 Dec, 11:55 – Delivered by Lincoln DO
• 14 Dec, 07:49 – Out for delivery
• 13 Dec, 18:52–19:17 – Processed through Gatwick & Sheffield MCs
If you believe there has been an error or if the parcel was not received despite the tracking status, please don’t hesitate to contact us at info@leonidasbrighton.co.uk — we’re here to help and happy to look further into the matter.
We hope to resolve this for you as soon as possible and improve your experience with us.
Kind regards,
Leonidas Brighton
The choice of chocolates is superb and…
The choice of chocolates is superb and its a pleasure to choose amongst them. Brighton delivers the choice almost overnight so one never has to be without these wonderful chocolates
1 May 2025
Reply from Leonidas Brighton
Thank you so much, Dr. Perry!
We’re absolutely delighted to hear how much you enjoy our chocolate selection. It’s always our aim to deliver both quality and speed, so we’re thrilled to know your treats arrive just when you need them. We truly appreciate your kind words and continued support!
— The Leonidas Brighton Team
Reply from Leonidas Brighton
Dear Carson,
Thank you so much for your kind words! We’re delighted you were happy with our customer service — we look forward to serving you again soon!
Leonidas Brighton
Well packaged and added a few extra…
Well packaged and added a few extra surprises for the order which were very welcome!
28 April 2025
Reply from Leonidas Brighton
Thank you so much, Ho-Ming! We’re thrilled you enjoyed the packaging and the little extras — we love surprising our customers. Hope to see you again soon!
Leonidas Brighton
Customer Service team
Great Fast delivery
Quality chocolates at a fantastic price. Goods arrived quickly and well-wrapped. Not damaged at all.
30 April 2025
Reply from Leonidas Brighton
Thank you, Gill, for the wonderful 5-star review!
We’re so glad you enjoyed the quality of our chocolates and that your order arrived quickly and in perfect condition. We truly appreciate your support and look forward to serving you again soon!
Leonidas Brighton team
Excellent quality and excellent customer service
Excellent quality and excellent customer service. They have gone above and beyond to facilitate my concern for the hot weather by packing my order in the appropriate cooler. Thank you for your service.
29 April 2025
Reply from Leonidas Brighton
Thank you so much, Dimitra, for your wonderful 5-star review! We’re delighted to hear you were happy with both the quality and our customer service. It was our pleasure to make sure your order was packed properly for the hot weather. We truly appreciate your support!
Best wishes,
The Leonidas Brighton Team
Messed up my delivery address and they…
Messed up my delivery address and they sorted it in moments thank you for great service
25 April 2025
Reply from Leonidas Brighton
Thank you so much, Lauren, for your kind 5-star review! We’re glad we could quickly sort out the delivery address issue for you. Your support means a lot to us, and we’re always here to help if you need anything else.
Best wishes,
The Leonidas Brighton Team
Amazing chocolates
Amazing chocolates. Ordered from Brighton as seemed to be the only place I could order from an official store. Could not find any in the north of England. More then happy with packaging and freshness of chocolates. Definitely a treat. I would defo order from this store again. Highly recommend 😁
25 April 2025
Reply from Leonidas Brighton
Thank you so much, Chell, for this fantastic review! We’re thrilled to hear you enjoyed the chocolates and were happy with the packaging and freshness. It means a lot to us that you chose to order from Brighton official store .
We look forward to treating you again soon — thank you for the high recommendation!
Best wishes,
The Leonidas Brighton Team
Plenty of Easter chocolate left
Ordering was easy and picking up at the shop was convenient for me.
He had loads of Easter chocolates at half price ...
23 April 2025
Reply from Leonidas Brighton
Thank you so much for the lovely review, JE Rimmington! We’re so glad to hear that you found the ordering process easy and the shop pickup convenient. We’re also happy you could take advantage of our Easter chocolate offers—half-price treats are always a bonus! We hope to welcome you back again soon.
Warm wishes,
The Leonidas Brighton Team
Tasty chocolates
I have ordered from Brighton Leonidas before. The chocolates are lovely, boxes had a good assortment. The parcel was well wrapped and arrived quickly.
22 April 2025
Reply from Leonidas Brighton
Thank you, Debbie, for your continued support and the wonderful review! We’re so pleased to hear you enjoyed the chocolates and were happy with the assortment, packaging, and delivery. It means a lot to us to have loyal customers like you. We look forward to serving you again soon!
Best regards,
The Leonidas Brighton Team
I booked a small box on Easter
I booked a small box on Easter and it was ready immediately, less than in one hour. Also the website to purchase the products is very easy. Really a good service and a good chocolate!
20 April 2025
Reply from Leonidas Brighton
Hi Daniela,
Thank you so much for your lovely review!
We’re delighted to hear that you were happy with both the quick service and the easy online ordering experience.
It’s wonderful to know you enjoyed the chocolates too — we truly appreciate your kind words and support.
We look forward to serving you again soon!
Best regards,
Leonidas Brighton Customer Service Centre
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