I placed an order via Debenhams on Christmas Eve with express delivery. 3 weeks later parcel arrived with only one item of 2. Such a long returns process I don’t have hope with getting my money back,... See more
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Miss sold an item on the Boohoo platform, it stated it was returnable within 28 days. It was under Tops category. It arrived delayed and after the event, did not try it, obviously too small.... See more
Wish I’d read these reviews before ordering. Ordered through concession on boohoo. Quality is so bad for the price, the body suit has straps that are attached like bra straps but everytime you even mo... See more
Order at your own risk. My order took weeks to arrive, with very little transparency throughout the process. I received generic update emails that made it appear as though delays were due to shi... See more
2.5
Poor
192 reviews
No history of asking for reviews
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Horrible experience would never order…
Horrible experience would never order again!you pay for express shipping 2-5 days and can’t get to anyone from their customer service for weeks!!! Tried to send several emails to get an update and 0 response!
21 December 2023
Unprompted review
Follow up
After weeks of silence from them, they finally gave my money back
24 December 2023
Unprompted review
DO NOT BUY FROM LEMON LUNAR, SCAM
This company is withholding my money and items that have been returned to them. State that they only offer exchanges but then do not provide store credit either. You can comply with their returns policy yet they still refuse to refund you. SCAMMERS. Dresses do not arrive as shown in pictures which then forces a return, they do not refund and keep your items and money and do not reply to emails when asked about this. They are breaking the law.
5 December 2023
Unprompted review
Amazing
Bought the diamonte dress and it was stunning. Always get compliments and I love it. Still in perfect condition!
23 May 2022
Unprompted review
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