"Excellent service from James!" James at Leasing Options was absolutely brilliant from start to finish. He was knowledgeable, friendly, and made the whole leasing process incredibly easy to understan... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This was the first time we have leased a car so we’re unsure of the process. Our assigned account manager Lola was great. Very friendly with expert advice, and no high pressure sales. Would absolut... See more
Company replied
Salvatore Musso has been extremely helpful throughout the whole process of leasing a new car He took the time to explain everything in detail making sure he answered any questions we had. I cannot re... See more
Company replied
From the first contact I had with Jo, she understood my requirements and helped secure the right car and best deal for me. Throughout every conversation she has taken time to ensure I understand the p... See more
Company details
Information provided by various external sources
Delivering New cars to the UK for for over 30 years. Cars Vans and Pick ups, all at great prices! We love to deliver exceptional customer service and enjoy hearing about it even more!
Contact info
Options House, Atkin Street, Worsley, M28 3DG, Manchester, United Kingdom
- 0161 703 8744
- info@leasingoptions.co.uk
- leasingoptions.co.uk
5.0
Excellent
23K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The person I spoke to was very helpful.
I spoke to Leon who was very helpful.
Talked me through anything I wasn't sure of.
Good communication.
18 May 2026
Unprompted review
Reply from Leasing Options Ltd
Hi Gordon
We're so glad to hear Leon provided such helpful communication. Thank you for sharing your positive experience with us!
Sophie White
Customer Experience Manager
Michelle was very helpful and explained…
Michelle was very helpful and explained everything very well was a pleasure dealing with her 5stars
20 May 2026
Unprompted review
Reply from Leasing Options Ltd
Hi Colin
We're so glad to hear we provided such a positive experience. Thank you for your wonderful feedback!
Sophie White
Customer Experience Manager
This is my first time leasing a vehicle…
This is my first time leasing a vehicle and so far Lisa has made the experience simple, answering all questions and providing support throughout the application process. From first discussion to being provided a delivery date has taken only a matter of days. Only wish is that I could get the car sooner!
20 May 2026
Unprompted review
Reply from Leasing Options Ltd
Hi Danny
We're delighted to hear your first leasing experience has been simple and efficient. It's wonderful that our team provided excellent support throughout. We appreciate your kind words! We wish we could get the car sooner too , but it will be worth the wait :)
Sophie White
Customer Experience Manager
Great Service
Needed to lease 3 vehicles for our company and Rachael Shaw made the process smooth. Good quotes at low prices and great response with all emails even when you aren't sure what you want. I would definitely recommend.
20 May 2026
Unprompted review
Reply from Leasing Options Ltd
Hi Shabir
We are so glad to hear Rachael made the leasing process smooth for your company! Thank you for your wonderful feedback.
Sophie White
Customer Experience Manager
a great all round experience from start…
a great all round experience from start to finish with Mark - zero faults along the way - highly recommend!
20 May 2026
Unprompted review
Reply from Leasing Options Ltd
Hi Matthew
We are so happy you had a great experience from start to finish. We truly appreciate your high recommendation! Zero faults ! great to hear
Sophie White
Customer Experience Manager
Great thanks.
20 May 2026
Unprompted review
Reply from Leasing Options Ltd
Hi Hannah
Thank you for the positive feedback.
Sophie White
Customer Experience Manager
Highly recommended.
The representative I dealt with Anthony Pilliner, couldn't have been more helpful, he walked me through the process meticulously and made things very simply to understand.
I would certainly turn to leasing options again when needed.
20 May 2026
Unprompted review
Reply from Leasing Options Ltd
Hi David
We're so happy to hear Anthony provided such a helpful and clear experience. We appreciate you sharing your positive feedback!
Sophie White
Customer Experience Manager
Reply from Leasing Options Ltd
Hi Liam
We are so glad you had a great experience with us and that it was totally painless!We appreciate your kind words.
Sophie White
Customer Experience Manager
Lisa our account manager was very…
Lisa our account manager was very proactive ensuring we were able to complete our car agreement. No question or request was too much trouble
20 May 2026
Unprompted review
Reply from Leasing Options Ltd
Hi Dr Thomas
We're happy to hear Lisa was proactive and helpful. We appreciate your kind words about their excellent support!
Sophie White
Customer Experience Manager
Cass is a diamond
Cass is perfect. Worked everything out in no time at all and got us our car we wanted asap. Great service and great straightforward honest company to deal with.
18 May 2026
Unprompted review
Reply from Leasing Options Ltd
We're so glad to hear we could help you get the car you wanted quickly. We appreciate your kind words about our service and we agree Cass is a diamond !
Sophie White
Customer Experience Manager
Great customer service from Kristian
Great customer service from Kristian. Responsive and clear on the process
19 May 2026
Unprompted review
Reply from Leasing Options Ltd
We are so happy our service met your needs. We appreciate your positive feedback for Kristian !
Sophie White
Customer Experience Manager
Great Service
Leasing Options were recommended to me and I have been very impressed. Rachael Shaw has been very helpful. Communications have been very good.
19 May 2026
Unprompted review
Reply from Leasing Options Ltd
Hi Julie
We are so glad to hear you had such a positive experience with us. Your kind words for Rachael are truly appreciated!
Sophie White
Customer Experience Manager
Car lease experience
Hi Kevin was very helpful and informative, the process worked very well and efficiently. He was very thorough and managed to find the vehicle I wanted with the spec and colour I chose within my budget. Thanks John.
17 May 2026
Unprompted review
Reply from Leasing Options Ltd
Hi John
We're so glad to hear we could help you find the perfect vehicle with the exact specifications and color you wanted, all within your budget. Thank you for your kind words for Kevin :)
Sophie White
Customer Experience Manager
Kristian has provided a great service…
Kristian has provided a great service on securing a great deal
19 May 2026
Unprompted review
Reply from Leasing Options Ltd
Hi Paul
We are so glad to hear you had such a positive experience with Kristian - thank you for sharing.
Sophie White
Customer Experience Manager
Paul Holroyd has been brilliant in…
Paul Holroyd has been brilliant in assisting me with my company car lease. He kept me updated throughout the process, chased things when needed, and managed to secure a great deal within a tight budget. I wouldn’t hesitate to recommend him personally to colleagues when it’s their turn to order a company car.
19 May 2026
Unprompted review
Reply from Leasing Options Ltd
Hi Alex
We're delighted to hear about your positive experience with your company car lease. It's wonderful Paul could secure a great deal and keep you updated. Thank you for your recommendation!
Sophie White
Customer Experience Manager
Ordered but not yet delivered
Mathew Hill has always to date been very helpful and prompt with information and help.
Sorry to say others have not, it is now over 1 week since I was promised a next day response to a question. And 4 days since I chased and still no answers.
4 May 2026
Unprompted review
Reply from Leasing Options Ltd
Hi Ray
Thank you for the feedback - i can see you spoke to us on the 11th and you were advised we would be hoping for an answer within 24 hours and would get back to you as soon as possible , i am sorry you had not then had a response by the time you contacted us on the 15th. We do appeicate all feedback as we welcome oppertunites to improve our service.
Sophie White
Customer Experience Manager
Great thanks Luke
19 May 2026
Unprompted review
Great Service
This is the first time I've dealt with Leasing Options Ltd but won't be the last. Kevin Barry was very easy to deal with, very relaxed and patient. The car was at the right price and when the Lender kept coming back with queries, he dealt with it all very well. thanks again.
18 May 2026
Unprompted review
Reply from Leasing Options Ltd
Hi Martin
We're so pleased to hear about your positive experience with us and that the process was easy. We appreciate your kind words for Kevin and look forward to assisting you again!
Sophie White
Customer Experience Manager
Luke was excellent
Luke was excellent. I had lots of questions which he answered quickly and clearly for me. He got the offer sent out and the paperwork dealt with very quickly and this was important as I needed a new car ASAP. He made the whole process smooth, clear and easy from start to finish.
19 May 2026
Unprompted review
Reply from Leasing Options Ltd
Hi Humza
We're delighted to hear that your experience with Luke was so smooth and efficient. We're glad we could assist you quickly and clearly. We hope you enjoy your new car!
Sophie White
Customer Experience Manager
Another excellent experience (thanks Cass)
I have just ordered my fourth personal lease car via leasing options, and it’s been another great experience. I am not ‘into’ cars and find selecting a suitable vehicle a bit bewildering, especially at the moment where the cost needs to be within my budget. My account manager Cass came up with a selection of suitable choices for me to choose from
(this time helping me find my first electric vehicle) and has efficiently progressed my order from start to finish. I would not hesitate to recommend Leasing Options or Cass to anyone seeking a lease hire vehicle.
1 May 2026
Unprompted review
Reply from Leasing Options Ltd
Hi Rachel
We are so pleased to hear you had another great experience with us, especially with finding your first electric vehicle. It's wonderful to know Cass made the process straightforward and efficient. Thank you for your kind recommendation extra special from returning customers !
Sophie White
Customer Experience Manager
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.