Leasing Options Ltd Reviews 23,189

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 4,482 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making the entire process pleasant and easy to understand. The customer service is frequently highlighted as outstanding, with many appreciating the personalized and efficient approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the staff goes above and beyond to ensure satisfaction and clarity throughout.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness, professionalism, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Consumers find user experience to be positive. Many reviewers describe the process as smooth, easy, and... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"Excellent service from James!" James at Leasing Options was absolutely brilliant from start to finish. He was knowledgeable, friendly, and made the whole leasing process incredibly easy to understan... See more

Company replied

Rated 5 out of 5 stars

This was the first time we have leased a car so we’re unsure of the process. Our assigned account manager Lola was great. Very friendly with expert advice, and no high pressure sales. Would absolut... See more

Company replied

Rated 5 out of 5 stars

Salvatore Musso has been extremely helpful throughout the whole process of leasing a new car He took the time to explain everything in detail making sure he answered any questions we had. I cannot re... See more

Company replied

Rated 5 out of 5 stars

From the first contact I had with Jo, she understood my requirements and helped secure the right car and best deal for me. Throughout every conversation she has taken time to ensure I understand the p... See more


Company details

  1. Car Leasing Service
  2. Car Dealer

Information provided by various external sources

Delivering New cars to the UK for for over 30 years. Cars Vans and Pick ups, all at great prices! We love to deliver exceptional customer service and enjoy hearing about it even more!


Contact info

5.0

Excellent

TrustScore 5 out of 5

23K reviews

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Rated 5 out of 5 stars

Outstanding Service

Many thanks to Damian Webber and the team at Leasing Options, extremely prompt, professional and helpful. Could not have asked for better service, would highly recommend.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

This was my first experience of dealing…

This was my first experience of dealing with Leasing Options. The service that we have been given from Ashley Allen from start to finish has been exemplary. He was always very clear throughout of all costs so nothing came as a surprise. He was very helpful and made sure we were getting the best deal available.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

I can’t praise and thank Paul enough as…

I can’t praise and thank Paul enough as I had issues with my finance agreement however he managed this for me and went far beyond and exceeded my expectations in dealing with this. I will have no hesitation in recommending Paul to family and friends who are looking for leasing a vehicle
Paul, once again many thanks for going over ands above to ensure everything went through and I am looking forward to delivery of my new vehicle

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

This is the first time I have used Leasing Options. The service has been very quick and professional since I first made contact. Paul Holroyd phoned and emailed regularly and made sure he did everything he said he would. Would certainly use again if looking to lease a second car.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

First Class service

Ashley Allen made the whole process easy! First class service! Friendly, approachable and always there to answer my questions! Looking forward to receiving our new car! Much better value than main dealers!!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

This is the first car I've leased

This is the first car I've leased, Ashley helped me every step of the way, responding within minutes and providing an excellent level of customer service.
Definitely would recommend to anyone looking for a lease.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

I had the privilage to get the support…

I had the privilage to get the support of Paul Holroyd who supported me all the way through the processs. He was professional, patient. While i dont have the car leased with me for another few weeks, until this point it was a six star support from Paul. Hopefully stays this way!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

I have leased a number of cars over the…

I have leased a number of cars over the years and dealt with various leasing companies in the process. As the lease on my current car was coming to an end I did a lot of research to find the best deal for me on the particular car I wanted. The one with the best offer I found was at Leasing Options. Before contacting them I checked the reviews and found they were highly rated. But you never know until you make the call. When I did call the phone was answered by Mr Barry McGirr and we spoke at length about my requirements. Barry was very pleasant to speak with and throughout our conversation I never felt pressurised at any point by him, or that I was being pushed into making a rushed decision. It was quite refreshing and in contrast to some other leasing agents I have dealt with. At every stage he fully addressed any queries I had in full and his patience was appreciated. In the end I decided to go for their offer and proceeded to order the car I was after. Barry dealt with the process from start to finish which included the sending by email of admin forms for completion by me. He was extremely diligent and quick to respond throughout and kept me apprised of any information I needed to know at every stage. In conclusion the whole process went very smoothly with no hitches from start to finish and I now look forward to taking delivery of the car in a few weeks. Barry McGirr is indeed a credit to Leasing Options and based on my experience with him and their processes I have no hesitation in giving both him and the company a Five Star rating.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Rachael Shaw

Fantastic service from Rachael Shaw, she has been spot on ordering our new car, even with system errors and third party issues. Highly recommend dealing with her and would definitely contact her again to order another car.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic 1st time leasing experience

Lola Maguire was my Account Manager with Leasing Options Ltd and made the entire process of hiring my first vehicle a pleasure from start to finish. Nothing was too much trouble for Lola and I was dealt in a friendly, knowledgeable and professional manner. I would highly recommend !

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Lease Option was a pleasure to work…

Lease Option was a pleasure to work with. Michelle Field was so friendly; she made every step of the process so easy, answered all my questions, and was an absolute joy to have done the deal with. I will happily recommend her to family and friends.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Good processes

Rachael Shaw, was really helpful with securing my new lease. Loved the slick process.

20 May 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi Tom We're so glad you had a smooth experience securing your new lease. Thank you for your feedback and slick review !

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

Absolutely brilliant service Leon…

Absolutely brilliant service Leon really helpful and always kept me up to to date with the progress would definitely recommend

20 May 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi Sharon

We're so glad you had such a positive experience. Your recommendation means a lot to us. Thank you for your kind words for Leon :)

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

I would just like to thank Lisa and the…

I would just like to thank Lisa and the team for being so understanding and helpful throughout the whole process, Thank you, John D.

7 May 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi John

We are so glad to hear that Lisa and our team was understanding and helpful throughout your process. Thank you for your kind words!

Sophie White
Customer Experience Manager

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