Leasing Options Ltd Reviews 

23,824
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 4,679 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting individuals who provided exceptional support and clear explanations. The service is frequently described as excellent, efficient, and smooth, with many people appreciating the personalized approach and the ease of the overall process. Reviewers are particularly impressed with the quick response times and the continuous updates provided throughout their interactions, making the experience stress-free. However, a small portion of people felt dissatisfied with the car delivery, describing it as extremely poor and a massive waste of time.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, helpfulness, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, efficient, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the outstanding support and... See more

User experience

People report positive experiences with user experience, consistently describing the process as smooth, easy,... See more

Response time

Users describe positive interactions with response times, highlighting that staff are consistently quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time leasing had a brilliant experience with Chris Dalton, who sent through options quickly and was very responsive on email. My lease and ordering was all organised in a day - very happy and lo... See more

Rated 5 out of 5 stars

When I started to consider leasing a new vehicle I contacted a handful of companies. Leasing Options were far and above the most professional. Took time to understand what I was looking for, and my b... See more

Rated 5 out of 5 stars

The way Paul Holroyd who works for Leasing Options dealt with my requests for options on various cars. He managed me in a friendly and polite manner, giving spot on advice when required. Nothing was t... See more

Rated 5 out of 5 stars

Right from the very start everything has excellent. Everything was explained clearly no grey areas to worry about. The car is excellent even better than we expected. We are 💯 pleased. The delivery dr... See more


Company details

  1. Car Leasing Service
  2. Car Dealer

Information provided by various external sources

Delivering New cars to the UK for for over 30 years. Cars Vans and Pick ups, all at great prices! We love to deliver exceptional customer service and enjoy hearing about it even more!


Contact info

5.0

Excellent

TrustScore 5 out of 5

24K reviews

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5.0

All reviews

(23,824)

4,458 reviews in the last 12 months

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Rated 5 out of 5 stars

Customers come first

Hayley at Leasing Options was extremely helpful, patient and conscientious when explaining to me how car leasing worked. She repeatedly stressed the importance of me understanding what I was doing and the importance of me being entirely satisfied with my final decision. As it turned out, I chose to use a local dealership to obtain a car and Hayley completely understood my decision to buy locally and that I needed to feel that I’d made the right decision. If everyone at Leasing Options provides this type of customer service then I can safely recommend the company to anyone. Hayley was not pushy or high pressured putting honesty, clarity and customer needs first.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

All the way through the process Ashley…

All the way through the process Ashley has been very understanding, always happy to help and answer any questions I had. I would highly recommend contacting Ashley if you are thinking about leasing a car.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

10/10 - Highly Recommend

Leasing Options made the process super easy. The quote I received (Cupra Terramar) was the best value on the market and the quotation process and website was very user friendly. My account manager Salvatore was extremely helpful, very approachable, answered all my questions and made the process quick and easy. Highly recommend

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Dealt with Jake for car order

Dealt with Jake for car order. Very much kept on top of things and when he was on AL his colleagues where also very helpful.
Car came today fingers crossed for a good experience. But all good so far :)

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Kevin Barry has been so helpfull

Kevin Barry has been so helpfull in assisting me to select the car that I want and guiding me through the paperwork process. I would not hesitate to recomend him to other people if they wanted to lease/hire a car.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Thank you to Adrian!

Adrian was my account manager for this time around. He has been extremely meticulous throughout the whole process of selecting and ordering my vehicle. He has kept me updated on any changes or requirements needed to place my order. Adrian’s approach is incredibly professional, but still has a great rapport with his clients. I am once again extremely pleased with the whole process, which has taken a lot of stress out of selecting a new vehicle. Even with my busy work schedule, Adrian is very flexible and was able to accommodate everything down to when and how to contact me. Super pleased, and I look forward to receiving my new car! I would highly recommend Leasing Options to friends and family. Keep up the great work!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I have had a wonderful experience so far with Leasing Options and a big part of this has been because of Michelle, who has been attentive, professional and personable.
I was given clear explanations on the process and was given honesty, in particular when being told that my initial preference of a vehicle colour was not available.
So far I am at the start of the process, before receiving the car, so I look forward to this exceptional service to hopefully continue right up to delivery of the vehicle and beyond this as well. There have been some reviews of this not always being the case post-order submission, but I have hopes that they may be outliers when considering the vast amount of positive reviews.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

This will be my 3rd leased car with…

This will be my 3rd leased car with leasing options nothing but positive things to say and would highly recommend , Lola was my point of contact and once again top tier service from herself ! Nothings an issue with her at the wheel ! thanks :)

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Vijay was brilliant in responding to my communications and finding me the best deal to meet my circumstances. There was a little wobble having signed the documents in that I then thought I was going to be without a car for longer than anticipated. True to his word I had the car within the estimated time. Overall I would recommend and would use again

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Cass Tynan - Leasing Options

Cass Tynan and other Leasing Options personnel were brilliant, provided an excellent service, guided and kept me informed through the whole process of leasing a new car.
Cass went above and beyond to help me secure a better deal and fully answers all questions, concerns with full transparency.
A big thanks to her and the team, highly recommend Leasing Options as they will source a great deal and provide a professional, transparent and friendly experience in providing a lease car.

30 June 2026
Unprompted review

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