I have nothing but glowing praise to say for Kingsfield. Working within the health sector, we've had a lot of challenges during the pandemic with the majority of our suppliers in terms of stock and mo... See more
Company replied
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See what reviewers are saying
I am impressed that Kingsfield stock Samsung ATIV Book 9 NP900X3G 33.8 cm (13.3") Notebook - Intel Core i5 i5-4200U 1.60 GHz - 8 GB RAM - 256 GB SSD - Windows 8 Pro 64-bit. It is practically unavail... See more
Excellent quick service - quote received and la[tops ordered within a day! highly recommend!
Company replied
Found Kingsfield computer by accident, glad i did. Phoned them on Wednesday to check on product in stock. Ordered an Epson XP760 Printer Wednesday afternoon 19/8/15 with FREE 7 DAY DELIVERY.To my surp... See more
Company replied
Company details
- Computer Support and Service Company
- Computer Hardware Manufacturer
- Printer and Scanner Store
- Software Vendor
- Telecommunications Equipment Supplier
Written by the company
Kingsfield is one of the UK's leading Public Sector specialists - helping organisations across the UK to adopt and deploy hardware, software, and other IT products for over 24-years.
Contact info
Kingsfield Centre, 8 Brookfield, Duncan Close, NN3 6WL, Northampton, United Kingdom
- (+44) 01604 643 888
- sales@kingsfieldit.com
- kingsfieldcomputers.co.uk
4.7
Excellent
124 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A quick answer to our questions
A quick answer to our questions. Delivery received the next day after ordering.
13 November 2018
Unprompted review
Reply from Kingsfield IT
John
Thanks for your support.
look forward to a long realationship with you.
Visit us soon @ kingsfieldcomputers.co.uk
Nitesh
Eizo 2450 monitor
The monitor was delivered as scheduled. It was well packed and arrived in perfect condition. Setting it up took 5 mins and the build quality was excellent - very sturdy.
It's a great looking monitor and the graphics are even better. I wouldn't hesitate to buy another one and will certainly use Kingsfield again.
Great price as well!
14 September 2018
Unprompted review
Reply from Kingsfield IT
Good Morning Mr N Buttery,
Thank you for those kind words on our service - the team really appreciates it! We're glad to hear that you had a good experience with us and we look forward to welcoming you back in the near future at www.kingsfieldcomputers.co.uk.
Thanks & Best Regards,
Aimee
Ordered the item and it was delivered…
Ordered the item and it was delivered sooner than I expected. The updates were appreciated also.
4 September 2018
Unprompted review
Reply from Kingsfield IT
Good Afternoon Patrice,
Thank you so much for your feedback on our service - The team really appreciates it. We look forward to welcoming you back at www.kingsfieldcomputers.co.uk
Also, don't forget to leave a review on Google! - https://goo.gl/f95EjF
Best Regards,
Aimee
Frame for a mini tablet
From the moment i spoke to Bethany i had great service and continue to do so, My prodsuct arrived and it is just what we wanted. Thanks KIngsfield, we'll be back for more
24 July 2018
Unprompted review
Reply from Kingsfield IT
Good Afternoon,
Thank you so much for your feedback on our service - The team really appreciates it! We're glad to hear that you had a good experience with us and that the product matched your desired requirements. We look forward to welcoming you back in the near future at www.kingsfieldcomputers.co.uk.
Best Regards,
Aimee
THEY DO NOT ACCEPT RETURNS
THEY DO NOT ACCEPT RETURNS. THEY CHARGED ME A £25 RESTOCK FEE ON A £50 HEADPHONE. BASICALLY THEY MAKE YOU KEEP YOUR ITEM. NEXT TIME I'LL BUY ON AMAZON WHERE THE RETURNS ARE FREE.
8 June 2018
Unprompted review
Reply from Kingsfield IT
Good Morning Stefano,
Thank you for using Kingsfield as your choice to purchase this item. Your review is greatly appreciated.
As we are a B2B site, all returns have to follow certain guidelines. This can be found within our T&C's, which can be found on our website.
I apologise that your experience wasn’t satisfactory and for the inconvenience that this has caused you as this isn’t what we strive for as a company.
Best Regards,
Aimee
Site easy to use and delivered next day…
Site easy to use and delivered next day as promised. I wish all companys were as efficient.
26 April 2018
Unprompted review
Reply from Kingsfield IT
Good Morning Maurice,
Thank you so much for your feedback - The team really appreciates it! We're glad to hear that you had a good experience with us and we look forward to welcoming you back in the near future at www.kingsfieldcomputers.co.uk.
Best Regards
Aimee
Ordered a pair Sanus Stand
Ordered a pair Sanus Stand, and they gave me a 5 days delivery time. I needed it urgently for a party we'd organised. On the 4th day I called them and they informed that these are not in the stock and will be back in stock in about 2 weeks when the order would be dispatched , there was no email sent to me informing that the product was out of stock and the money was taken without informing this.
I'd to then cancel the order, to be fair that was done pretty quickly and the lady on phone also refunded the money quickly.
But then I'd to pay more for buying the product again from somewhere else and also pay more for a quicker delivery. I wouldn't recommend this seller and if you still want to buy check that they actually have the products in stock before making order.
6 October 2017
Unprompted review
Reply from Kingsfield IT
Good Afternoon Himanshu,
Thank you for using Kingsfield as your choice to purchase this item. Your review is greatly appreciated. However, due to the order having a 5 day delivery time, the system will not process the order until the day before it is being sent out. in this case, that would be the 4th of October. By choosing a next day delivery, the system will inform us sooner that there is no stock left and we would inform you of this issue.
I'm happy to hear your money was refunded quickly. Also, I apologise that your experience wasn't satisfactory and for the inconvenience that this has caused you as this isn't what we strive for as a company.
Best Regards,
Aimee
I've dealt with Sue at Kingsfield on …
I've dealt with Sue at Kingsfield on many occasions, all of which have been seamless. I think as a company they have passion to improve. The website is little on the ugly side, but I believe they are looking at this. Either way just pick the phone up and call them, you'll be happy you did.
T
28 April 2017
Unprompted review
Reply from Kingsfield IT
Hi Tim,
Thank you so much for the feedback, we really are trying to find ways to better ourselves and try to deliver excellent customer service.
We're grateful for the comment on the homepage and we are looking into this to see how it can be improved and create a better experience for you.
Once again, thank you so much and we look forward to welcoming you back @ www.kingsfieldcomputers.co.uk
Best Regards,
Aimee
Had Problem and it has now been resolved.
Had problem and it has now been resolved.
25 March 2017
Unprompted review
Reply from Kingsfield IT
thank you we do try believe me and hope you will try us again when you next need some IT products.
If you need to contact me email me Nitesh@kingsfieldit.com
Excellent Service!
I found Kingsfield Computer Products while searching for an Epson XP-860 printer. After a brief and very helpful telephone conversation regarding this particular printer I subsequently ordered online in the afternoon. Imagine my astonishment when the printer arrived the following morning! I highly recommend KCP for their customer relations and excellent delivery service. Well done to your team - they are a credit to the Company!
6 December 2016
Unprompted review
Reply from Kingsfield IT
Sandra
Thank you so much for the feedback, it really means a lot and our team appreciates it.
It encourages them to work even harder to deliver better than excellent service to all our customers.
At Kingsfield we do endeavour to supply products instantly.
To deliver this excellence, as well as our team, we also work closely with our supplier & vendor partners.
Once again, thank you so much and we look forward to welcoming you back @ www.kingsfieldcomputers.co.uk
Anna
Purchased cooling stand for laptop
Delivered remarkably fast (next day, despite not selecting that option), working without a hitch - laptop no longer shutting down due to overheating. Very glad I utilised their service.
5 November 2016
Unprompted review
Reply from Kingsfield IT
Good morning Kieran,
A lovely way to commence the working week - your review is most appreciated. Kingsfield firmly believe in service beyond your expectations and this has been achieved.
We are glad that you can continue using your laptop and maximizing your productivity! Please do try us again - watch our for our specials at kingsfieldcomputers.co.uk
We eagerly await your return!
Best wishes
Theny
Online purchase of Epson printer
I requested a ring back which came within a few minutes.
The very helpful lady was able to quickly direct me to the product that I was after and answer my other queries pleasantly and efficiently.
The online ordering was easy and quick.
When I emailed later querying part of the purchase transaction system I again received a prompt call from another likeable lady who also answered my questions quickly and simply.
Add to all that the fact that the printer I bought was the cheapest I could find online and I've got to say I'm very impressed with Kingsfield.
I shall make a point in returning to this lot before trying elsewhere for future purchases.
18 October 2016
Unprompted review
Reply from Kingsfield IT
Good morning Rob,
A wonderful way to start a Wednesday morning , thank you for your complimentary words relating to our sales team, Anna and Sue, are the dream team at Kingsfield.
We are pleased that the website was easy to navigate and that your queries were handled in a prompt and efficient manner.
You know where we are and we hope to welcome you back at www.kingsfieldcompouters.co.uk in the very near future.
Yours sincerely
Theny
Regular Excellent Service
These guys are always on top of their game, always delivered when they say they will and always have stock! Great company and I fully recommend them!
14 September 2016
Unprompted review
Reply from Kingsfield IT
Hello Simon,
Lovely comments and always welcomed by the team! We have valued your repeat business and look forward to supporting your requests in the future.
Best wishes
Theny
Stunning delivery time
We received the printer this morning and were completely dumbstruck. How could an order placed at around 5:00 p.m. the previous night be in our hands at just after 10:00 a.m. the following day. Great delivery and a really great price. We'll definitely use you in the future.
13 September 2016
Unprompted review
Reply from Kingsfield IT
Hello Gavin,
Kingsfield express our delight at receiving your review.
Thank you for noting our efficiency in the time frames we delivered your order. We look forward to welcoming you back in the near future.
Best wishes
Theny
Epson XP-860 and Kingsfield Computers
I'm extremely please with the new printer I recently purchased through Kingsfield Computers. A very straight forward purchase comparing many on-line products until I narrowed down my search to the XP-860. The delivery arrived earlier than expected and it took me about an hour to set it up to the main networked PC, two laptops and three smart phone. Every test went well and now it is part of everyday living. Overall, I'm very happy with the Printer and the Service I received from Kingsfield Computer. I can definitely recommend both.
12 September 2016
Unprompted review
Reply from Kingsfield IT
Good morning Robert,
Its always warming to hear great reviews like yours!
Kingsfield are thrilled that your purchase was effortless and the printer matched your desired requirements. We look forward to welcoming you back to www.kingsfieldcomputers.co.uk in the near future to repeat this service.
Best wishes
Theny
epson xp-960 printer
I ordered this printer from kingsfield computers and within three days I was up and running again printing photos, the printer was a great price with free delivery what more could you ask for. Thanks all at kingsfield I would recommend your company to everyone.
5 September 2016
Unprompted review
Reply from Kingsfield IT
Good morning Michael,
Thank you for taking the time to post a review - most appreciated! As always we aim to provide a service which will prompt our customers to revisit us at www.kingsfieldcomputers.co.uk. We look forward to welcoming you back in the near future.
Best wishes
Theny
Helping me out, when no one else could
Kingsfield have been fantastic from the very outset, I called needing to find a product that day, and from when they answered the phone couldn't have been more helpful, Anna who dealt with my enquiry, was super with her professionalism and willingness to assist. I would wholeheartedly recommend Kingsfield to anyone who wants a quick professional service.
8 August 2016
Unprompted review
Reply from Kingsfield IT
Good morning Lee,
Thank you for your wonderful and well deserving review of Anna's service - we at Kingsfield aim to provide a service beyond your expectations , this has clearly been achieved in this instance.
We hope to continue the Kingsfield experience , happy shopping!
Best wishes
Theny
Great Range of products great options great delivery!
I purchased some Microscopes for my use and chose the free delivery. I received the items on time, the prices were fair and i would recommend the company for its range of products especially the accessories.
Keep it up guys.
2 August 2016
Unprompted review
Reply from Kingsfield IT
Good Morning Robert,
We appreciate you taking the time to compliment Kingsfield on our service, much appreciated. We trust that you will revisit our site should you require hardware and other IT related products... Happy computing.
The Kingsfield Team
Order arrived on time and the customer service is brilliant
Kingsfield Computer dispatched the order on time.
The only reason I had to contact them was that our mail office didn't notify me about the delivery having arrived.
Kingsfield was very responsive and we checked with our guys which had simply missed filing the reception.
Kingsfield is very professional and they service is brilliant.
11 July 2016
Unprompted review
Reply from Kingsfield IT
Thank you for the review Jose,
Your kind words are appreciated by the Kingsfield team and will spur us on to further developing and exceling at our service.
We look forward to receiving you back at www.kingsfieldcomputers.co.uk
Best wishes and happy shopping
The Kingsfield Team
Poor Customer Service
Phoned to inform the Dongle bought on 28th April would not work and was very hot. Told to ring LG direct but the number provided did not exist so rang back for new one. Promised to get back to me still waiting. According to Sales of Goods Act 1979 my contract is with Kingsfield and I should be entitled to a replacement. So dissapointing.
10 June 2016
Unprompted review
Reply from Kingsfield IT
Pat
YOU HAVE NOT PURCHASED THIS PRODUCT FROM US AS WE CANCELLED YOUR ORDER.
SUGGEST YOU CHECK YOUR INVOICE AND FIND OUT WHO YOU PURCHASED FROM.
Nitesh
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