The snapped key was replaced and reprogrammed very quickly. The whole process took less than 45 minutes, and the lad who did the job was very professional and polite. Best decision ever made to get... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
A company with over 40 years experience of supplying comprehensive cover for lost and stolen keys,replacement locks & locksmith charges. Peace of mind, a quick response, access to an approved network of locksmiths with support from our UK call centre 24hrs a day
2-3 Quayside House, Quayside, Salts Mill Road, Shipley, BD18 3ST, Bradford, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Most helpful assistant on end of phone ,very satisfied with the end result

Reply from Keycare
Keycare dealt with my claim efficiently and kept me in the loop of how my case was being handled and how long it would take to get my replacement key . Very transparent and professional.
Very pleased with the service I received .

Reply from Keycare
My claim was sorted and dealt with quickly and efficiently

Reply from Keycare

Reply from Keycare
The most amazing service from start to finish. They were friendly, helpful and extremely supportive from the first call and throughout the entire process. Customer service was flawless

Reply from Keycare
After contacting key care re losing my car key down a drain my mind was put at rest when I was told that they would take care of the problem and organise a replacement. This was done and the AA arrived a couple of days later with new key.

Reply from Keycare
Could do with being being a bit quicker on getting a key care cutter to b abit quicker than 2 weeks to fix my van. As van was needed for work but apart from that ok

Reply from Keycare
They dealt with my issue right away.. were quick to pay aswel..but only reason i am giving a 4 is.. with keycare its £100 per key.. but to get a brand new key from dealers is £380.

Reply from Keycare
Outstanding
2 calls, one to lodge missing key, one to confirm 2 days later keys were not to be found.
Technician was put within a few days, car key replaced quickly and efficiently.
100% recommend to pay for the additional cover.

Reply from Keycare
Prompt and efficient in replacing my car keys within a couple of days via AA.

Reply from Keycare
Members of staff were al knowledgeable and nice.
I really appreciate the way i was reminded o act and the kindness of the staff members over the phone.
also the gentleman who came, fitted and delivered the key was very efficient, very polite and nice.

Reply from Keycare
Excellent service from start to finish - new key delivered and programmed on time as arranged. Kept fully informed thoughout.

Reply from Keycare
KEYCARE was fully understanding with my circumstances and very helpful in replacing my keys.
They made the whole process much better.
Everyone I spoke to was very professional and gave me the confidence that I needed.

Reply from Keycare

Reply from Keycare
Polite man arrived on time talked me through what he was going to do and called me when key was ready, tried the key finished the paperwork and left perfect

Reply from Keycare
My claim was processed efficiently and a pleasant and professional lock smith came to provide a new car key within days. Would highly recommend insuring car keys with keycard.

Reply from Keycare

Reply from Keycare
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.