Kandoo Car Credit Reviews 

3,692
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,183 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and efficient throughout the entire car financing journey. Consumers note that the service is remarkably straightforward, smooth, and makes finding a new vehicle much less stressful. Some reviewers were not happy with communication difficulties and unexpected problems regarding the vehicle after the purchase was completed. A few other people also felt that the follow-up support provided by the team after getting the car was disappointing. Others mentioned experiencing delays with collections or dealing with frustrating issues with the garage.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and transparent throughout the entire... See more

Service

Reviewers highlight positive aspects of service, frequently describing the process as very quick,... See more

Customer service

People report positive experiences with customer service, noting that representatives are helpful,... See more

User experience

Users describe positive interactions with user experience, highlighting a simple, straightforward, and... See more

Product

Customers had ambiguous experiences with product, as many reviewers expressed great delight and love for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolute pleasure dealing with kandoo What a team From start to finish and inbetween I was treated with politeness and helpfulness Had a big issue midway nothing to do with kandoo by the way... See more

Company replied

Rated 5 out of 5 stars

Brilliant car credit finance company from the start searching to purchase journey especially Agent Ms Aimee Barker. I fully recommend this company to anyone who needs to purchase a car including trade... See more

Company replied

Rated 5 out of 5 stars

Really easy to see if you get accepted for car finance, a quick phone call after to let you know how much you’ve been approved for and discuss your budget once you’ve found a car they do all the hard... See more

Company replied

Rated 5 out of 5 stars

I dealt with Afzal and he was extremely good at his job answering any questions I had before I asked them. He made me feel very assured going forward and was happy to deal with any issues instantly an... See more

Company replied


Company details

  1. Car Finance and Loan Company

Written by the company

We provide a fast, friendly, professional option to finance your vehicle with communication and clarity from making the application to driving away in the car. With our dedicated team of expert advisors, whether you’re a dealer or a customer you will never be in the dark and always in the drivers seat. As a broker, Kandoo has an extensive panel of lenders that allows us to consider all customer circumstances and technology that gives instant decisions without effecting your credit score.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,692)

1,105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and professional made the…

Very helpful and professional made the process so easy can’t thank enough

24 September 2026
Kandoo Car Credit logo

Reply from Kandoo Car Credit

Thank you for your wonderful review! We’re delighted that you found our team helpful and professional, and that we made the whole process easy for you. We truly appreciate your kind words.
Kind regards,
Kandoo Car Credit

Rated 5 out of 5 stars

Very good service very helpful and…

Very good service very helpful and helped me find a beautiful jeep thank you more than happy and would recommend to anyone

23 September 2026
Unprompted review
Kandoo Car Credit logo

Reply from Kandoo Car Credit

Thank you for your fantastic review and recommendation! We’re delighted that our team provided a helpful service and assisted you in finding your beautiful Jeep. It’s wonderful to hear how happy you are with your new vehicle, and we hope you enjoy every mile!

Kind regards,
Kandoo Car Credit

Rated 5 out of 5 stars

Amazing experience

Amazing experience, very quick process(I've got my car in less than 2 weeks 😀)so easy to apply, very professional, helpful and friendly service 😀 👌Absolutely brilliant from start to finish 😁👌What an amazing company 😁🎉👌I will definitely recommend it 😁👍Thank you 😊

16 September 2026
Kandoo Car Credit logo

Reply from Kandoo Car Credit

Thank you so much for your amazing review and recommendation! We’re delighted that you found the application easy and received professional, helpful and friendly service from start to finish.

It’s fantastic to hear that you received your car in less than two weeks. We hope you enjoy every mile in your new vehicle! 😊

Kind regards,
Kandoo Car Credit

Rated 5 out of 5 stars

Great people

Great people . Helped me to get a car with minimal fuss . If you need a car give them a try . Totaly trasparent . Top tier experience

22 September 2026
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Reply from Kandoo Car Credit

Thank you for your fantastic review and recommendation! We’re delighted that our team made finding your car straightforward and hassle free while keeping everything clear and transparent. It’s wonderful to hear that you had a top tier experience.

Kind regards,
Kandoo Car Credit

Rated 5 out of 5 stars

They were very good at there job.

They were very good at there job.

22 September 2026
Kandoo Car Credit logo

Reply from Kandoo Car Credit

Thank you for your great review! We’re delighted to hear that you were pleased with the service provided by our team.

Kind regards,
Kandoo Car Credit

Rated 5 out of 5 stars

From start to finish the people that…

From start to finish the people that helped couldn't of been more helpful, it made what I assume could be a stressful experience quite the opposite.

15 September 2026
Kandoo Car Credit logo

Reply from Kandoo Car Credit

Thank you for your fantastic review! We’re delighted that our team made the process straightforward and stress free from start to finish. It’s wonderful to know you felt supported throughout your experience.

Kind regards,
Kandoo Car Credit

Rated 5 out of 5 stars

Brilliant car credit Kandoo Finance Company…

Brilliant car credit finance company from the start searching to purchase journey especially Agent Ms Aimee Barker. I fully recommend this company to anyone who needs to purchase a car including trade in your old car. 22nd September 2026

22 September 2026
Unprompted review
Kandoo Car Credit logo

Reply from Kandoo Car Credit

Thank you for your brilliant review and recommendation! We’re delighted that you had such a positive experience throughout your journey, from searching for the right vehicle to completing your purchase and trading in your old car.

We’ll make sure Aimee receives your fantastic feedback. We hope you thoroughly enjoy your new car!

Kind regards,
Kandoo Car Credit

Rated 5 out of 5 stars

I’ve had an amazing experience with…

I’ve had an amazing experience with kandoo car credit thank you I have my dream car

22 September 2026
Kandoo Car Credit logo

Reply from Kandoo Car Credit

Thank you for your wonderful review! We’re delighted that you had an amazing experience with us and that we could help you get your dream car. We hope you enjoy every mile!

Kind regards,
Kandoo Car Credit

Rated 5 out of 5 stars

The people who I have spoken to have…

The people who I have spoken to have Bent over Backwards to help me to purchase my new car. They are professional courteous and polite They know there jobs and have been a big help to me thanks Guys I Really appreciate all the help you have given me. R SIMPSON

22 September 2026
Kandoo Car Credit logo

Reply from Kandoo Car Credit

Thank you for your wonderful review, We’re delighted that our team went above and beyond to help you purchase your new car. It’s fantastic to hear that you found everyone professional, courteous and knowledgeable throughout the process.

We truly appreciate your kind words and hope you enjoy your new car!

Kind regards,
Kandoo Car Credit

Rated 5 out of 5 stars

Great people ,fast buy .

Great people ,fast buy .

22 September 2026
Kandoo Car Credit logo

Reply from Kandoo Car Credit

Thank you for your great review! We’re delighted that our team made purchasing your car quick and straightforward. We hope you enjoy your new vehicle!

Kind regards,
Kandoo Car Credit

Rated 5 out of 5 stars

The best way to buy a car

The best way to buy a car!
Instead of endless visits to showrooms, and constantly applying g for credit only to get turned down (and wrecking your credit score in the process!) it was so easy!
I gave them my budget, and they supplied a list of cars which fitted that, they negotiated the deposit, and contacted the seller. All I had to do was see the car to make sure it was what I wanted and that was it!
Highly recommended and I would definitely use them again.

21 September 2026
Kandoo Car Credit logo

Reply from Kandoo Car Credit

Thank you for your fantastic review and recommendation! We’re delighted that our team made buying your car so simple, from finding suitable options within your budget to negotiating the deposit and contacting the seller.

It’s wonderful to hear that you found the whole process easy and convenient. We truly appreciate your kind words and look forward to helping you again in the future!

Kind regards,
Kandoo Car Credit

Rated 4 out of 5 stars

Satisfied with kandoo

14 September 2026
Kandoo Car Credit logo

Reply from Kandoo Car Credit

Thank you for your review! We’re delighted to hear that you’re satisfied with the service you received from our team.

Kind regards,
Kandoo Car Credit

Rated 5 out of 5 stars

Simply the best ,better then all the restEveryone l spoke to took time to help…

Everyone l spoke to took time to help me in everyway they could, nothing l asked was to much trouble.Jack deserves recognition for extreme patience all staff was exceptionally good

21 September 2026
Kandoo Car Credit logo

Reply from Kandoo Car Credit

Thank you for your wonderful review! We’re delighted that everyone you spoke with took the time to help and that nothing was too much trouble.

We’ll make sure Jack receives special recognition for his exceptional patience, and we’ll share your lovely feedback with the rest of the team too.

Kind regards,
Kandoo Car Credit

Rated 5 out of 5 stars

Very fast and professional

Very fast and professional

21 September 2026
Kandoo Car Credit logo

Reply from Kandoo Car Credit

Thank you for your great review! We’re delighted that you found our service fast and professional.

Kind regards,
Kandoo Car Credit

Rated 5 out of 5 stars

Kandoo car credit were really helpful…

Kandoo car credit were really helpful last week, getting me the deal I needed with good advice too..
I'm really enjoying my car and having worry free motoring.

10 September 2026
Kandoo Car Credit logo

Reply from Kandoo Car Credit

Thank you for your fantastic review! We’re delighted that our team helped you secure the right deal and provided useful advice throughout the process. It’s wonderful to hear that you’re enjoying your new car and experiencing worry free motoring!

Kind regards,
Kandoo Car Credit

Rated 5 out of 5 stars

Great service from Aimee Barker

From the very beginning, my experience with Kandoo was completely seamless, and I was introduced to Amiee Barker, who is absolutely exceptional at what she does.

I had a fairly small budget and, after having issues with a previous car dealer, I was understandably cautious. Amiee was incredibly persistent and patient in helping me find the right car. She sent me several options and quickly understood my style, what I was looking for and what would suit me. It never felt rushed or like I was just another customer she genuinely made the whole experience feel personal.

The process took around four weeks because of the issues I had with my previous car, but Amiee remained patient and supportive throughout. Every text, email and phone call was dealt with professionally, and she always took the time to answer my questions and keep me updated.

She honestly deserves a raise! She went above and beyond to make this transaction as smooth and stress-free as possible.

And my new car? I absolutely LOVE it! ❤️ It’s honestly everything I wanted, and I’m so grateful to Amiee for helping make it happen.

Thank you so much, Aimee, for your patience, dedication and for making what could have been a stressful process such a positive experience.

Five stars ⭐⭐⭐⭐⭐ genuinely well deserved!

19 September 2026
Unprompted review
Kandoo Car Credit logo

Reply from Kandoo Car Credit

Thank you so much for taking the time to leave such a wonderful and detailed review! We’re delighted to hear that Aimee made your experience feel personal, seamless and stress-free, especially following the difficulties you experienced with your previous vehicle.

Her patience, persistence and dedication are exactly the qualities we pride ourselves on, and we’ll make sure she receives your fantastic feedback. Most importantly, we’re thrilled that you love your new car and that it’s everything you wanted!

Thank you for choosing Kandoo Car Credit, and we wish you many happy miles in your new car. ❤️

Kind regards,
Kandoo Car Credit

Rated 5 out of 5 stars

Easy to apply and kept well informed…

Easy to apply and kept well informed throughout the process.

18 September 2026
Kandoo Car Credit logo

Reply from Kandoo Car Credit

Thank you for your great review! We’re pleased to hear that you found the application process easy and were kept well informed throughout.

Kind regards,
Kandoo Car Credit

Rated 5 out of 5 stars

I honestly can’t praise Kandoo Car…

I honestly can’t praise Kandoo Car Credit enough, and especially Adam, who has been absolutely amazing from start to finish.
Adam has been fantastic throughout the whole process. He’s been incredibly helpful, patient, friendly and professional, keeping me informed every step of the way and always taking the time to answer any questions I had.
Nothing was ever too much trouble, and I genuinely felt that Adam went above and beyond to make everything as straightforward and stress-free as possible.
Thank you so much, Adam, for all your help. You are a real credit to Kandoo Car Credit, and I wouldn’t hesitate to recommend you to anyone looking for car finance

16 September 2026
Unprompted review
Kandoo Car Credit logo

Reply from Kandoo Car Credit

Thank you so much for your wonderful review and recommendation! We’re delighted to hear that Adam made the process straightforward and stress-free while keeping you fully informed throughout. He’ll be thrilled to receive such fantastic feedback.

Thank you for choosing Kandoo Car Credit. We hope you enjoy your new car!

Kind regards,
Kandoo car credit

Rated 5 out of 5 stars

Absolutely brilliant from start to…

Absolutely brilliant from start to finish. All sorted and new car within a few hours. Nothing was too much trouble and got a really good deal . Mike was fantastic at sorting it for us.

15 September 2026
Unprompted review
Kandoo Car Credit logo

Reply from Kandoo Car Credit

Thank you so much for your fantastic review! We’re delighted that everything was arranged so quickly and that you secured a great deal on your new car. We’ll make sure Mike receives your brilliant feedback.

We hope you enjoy your new car!

Kind regards,
Kandoo Car Credit

Rated 4 out of 5 stars

It was easy to apply and they was…

It was easy to apply and they was helpful. The only thing I didn't like was having them call me continuesly.

17 September 2026
Kandoo Car Credit logo

Reply from Kandoo Car Credit

Thank you for your honest feedback. We’re pleased to hear that you found the application process easy and our team helpful.

We’re sorry that the number of calls felt excessive. We appreciate you bringing this to our attention, and we’ll use your feedback to help improve how and when we contact our customers.

Kind regards,
Kandoo Car Credit

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