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Match Me Car Finance Reviews 

6,588
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,026 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful and communicative, ensuring the entire finance process runs smoothly and remains completely stress-free from the very start to the absolute finish. People also highlight the fast turnaround times, noting that advisors go above and beyond to secure great vehicle deals quickly. Some reviewers were not happy with the overall communication and felt the process was remarkably slow and unclear. A few other people also felt pressured during persistent sales conversations and encountered frustrating issues regarding conflicting information in their paperwork.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, frequently highlighting how representatives make the entire... See more

Service

Users describe positive interactions with service, highlighting an easy process from first contact to vehicle... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives answered all... See more

User experience

Clients share positive opinions on user experience, highlighting how helpful staff members made the entire... See more

Product

Reviewers highlight ambiguous aspects of product, with many expressing satisfaction and delight while... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The entire process was smooth from start to finish all thanks to Adam. He contacted me in the morning after i completed their form earlier in the day and he was ready with my finance limit and on th... See more

Company replied

Rated 5 out of 5 stars

Karl at Match Me Car Finance is fantastic. Nothing too much trouble. Friendly helpful and very communicative. Would not hesitate to recommend and will use again in the future. Every thing was s... See more

Company replied

Rated 5 out of 5 stars

From the beginning to the end match me car finance were absolutely amazing they helped me find the right car for me and made the whole process very smooth and pleasant, they gave me detailed informati... See more

Company replied

Rated 5 out of 5 stars

Jack was patient, provided the information I needed when I was unsure. Walked with me right through the process of finding car. I was very happy with the professionalism shown and Jack's effort to pro... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. also in
  3. Auto Broker
  4. Car Dealer
  5. Finance Broker

Written by the company

Match Me Car Finance is an Online Car Finance Broker established in 2018. We compare the UK's leading car finance providers and offer our customers the best rate! A fast-growing company with a passion for customer satisfaction, our team is dedicated to providing an unforgettable journey for our customers, matching them not only to the best rate for their credit but also to the car of their dreams. Our customer-centric values drive the growth of our company, enabling us to employ like-minded individuals with the same focus and vision, putting our customers at the heart of what we do.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(6,588)

957 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The cost of the car was £9,995. Matchme short paid this amount

The cost of the car was £9,995. When I called the office from the dealership, they said everything has been verified and the funds would be transferred within 5 minutes.
30 minutes later £9,620 was transferred. Short by £375. Called the office again and they said they would transfer the short amount.
Another transfer was made of £280. Now it was £95 short.
More calls were made. Eventually they put me on to Darren who advised that I am suposed to pay that as part of the fees.
This was not correct. There were fees of £295 at the dealership which I paid. Match me now shorted the agreed amount and was now trying to get me to pay this on top of my fees. After over an hour of back and forth with matchme, and a lot of embarassment at the dealership. I just got tired of it all and paid the £95.
So even though the loan agreement and the signed contract was for £9995, Matchme short paid that amount and eventually paid a toal of £9990.

28 October 2026
Rated 1 out of 5 stars

Really disappointing experience with…

Really disappointing experience with Warren Singh. I received far too many calls despite explaining I was simply shopping around.

He told me I could only consider HP, not PCP, and when discussing refinancing my balloon payment, claimed that in his entire 10 years of experience he had never heard of this being possible. He then suggested the lender I was considering was misleading me, wished me luck and abruptly hung up.

The whole conversation felt more about securing a sale than helping me find the right finance.

Thankfully, CarFinance 247 were brilliant. They understood exactly what I needed and helped me find the right solution. A complete contrast in customer service!

30 October 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great! Jack is so professional and kind. He helped me through my purchase period with great patience and kindness. I will introduce this company many over and over again.
Thank you Jack, thank you Matchme. I am so happy and excited right now.

31 October 2026
Unprompted review
Rated 1 out of 5 stars

Unwilling to help if anything goes wrong

Arranged finance through Match Me Car Finance for a 2025 Kia Niro PHEV (registration LD75VSN), funded via Startline Motor Finance. The transaction fell far short of transparent standards:
Concealed Commercial Taxi Provenance: The vehicle brokered had previously been registered and operated as a commercial private hire / taxi vehicle. Prior commercial use is material information under the Consumer Protection from Unfair Trading Regulations 2008 and CTSI guidance, yet it was never disclosed during the application.

Unauthorized Add-On Financed: An unauthorized £449.00 "LifeShine" paint protection charge was bundled directly into the core borrowing before any customer agreement was signed.
Admitted Financial Detriment: The lender (Startline) has already conceded in writing that motor dealers will reduce trade offers on this vehicle due to its commercial history, yet Match Me set this up at full, clean retail valuation without proper provenance checks.
The agreement is now subject to formal legal pre-action protocol and regulatory dispute. If using Match Me, conduct your own independent council taxi licensing and HPI checks before signing any agreement they arrange.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

I am very satisfied with the Match Me…

I am very satisfied with the Match Me Service, as I received comprehensive guidance throughout the process and was provided with the necessary information to make an informed decision. I would like to extend my gratitude to Karl Walker for his professional conduct.

27 October 2026
Rated 1 out of 5 stars

This is the most wonderful experience…

This is the most wonderful experience I’ve ever had!!! These guys are absolutely wonderful especially the guy called Jemal I hope I pronounced his name well. This guy was amazing he literally did everything for me! Am great full to all of them!

27 October 2026
Rated 5 out of 5 stars

This guys are very good

This guys are very good, they work as a team trustworthy fast and reliable, at the end I was able to get the car I wanted with a very low (APR).

27 October 2026
Unprompted review
Rated 5 out of 5 stars

No matter who I spoke to

No matter who I spoke to, everyone went out of their way to make sure everything I asked they made me feel assured that process was always in hand, cannot thank all staff enough.

29 October 2026
Rated 5 out of 5 stars

Jack 5*****

Applied for a car and Jack was so helpful.
He was always on the end of the phone if I had any questions.
Also called to see if everything was all good when I arrived home with the car.
Thank you for your help Jack.

29 October 2026
Rated 5 out of 5 stars

Jack was very lovely

Jack was very lovely, he was patient with me, made my first time experience very relaxed, thankyou so much jack, you deserve more than 5 stars, im giving you 10 :)

28 October 2026
Unprompted review
Match Me Car Finance logo

Reply from Match Me Car Finance

⭐️ Thank you very much for the 5-star review! We really appreciate it. 😁

Rated 5 out of 5 stars

Jack was amazing

Jack was amazing. Thanks guys

29 October 2026
Unprompted review
Match Me Car Finance logo

Reply from Match Me Car Finance

⭐️ Thank you very much for the 5-star review! We really appreciate it. 😁

Rated 5 out of 5 stars

Good service.

26 October 2026
Match Me Car Finance logo

Reply from Match Me Car Finance

⭐️ Thank you very much for the 5-star review! We really appreciate it. 😁

Rated 5 out of 5 stars

Aidan

From the very start Aidan made the purchase very easy helped me find the car and made sure i was happy with it. Even went out his way to get the car to me quicker even tho there was issues out with his control.. 10 out of 10 for Aidan will use again

26 October 2026
Match Me Car Finance logo

Reply from Match Me Car Finance

⭐️ Thank you very much for the 5-star review! We really appreciate it. 😁

Rated 5 out of 5 stars

Excellent service everything handled

Excellent service everything handled professionally from chosing my car, sorting finance out, this was easy to navigate. Very happy would recommend you to anyone

29 October 2026
Match Me Car Finance logo

Reply from Match Me Car Finance

⭐️ Thank you very much for the 5-star review! We really appreciate it. 😁

Rated 5 out of 5 stars

Jack was great at helping me find my…

Jack was great at helping me find my car. Extremely helpful from start to finish.

13 October 2026
Unprompted review
Match Me Car Finance logo

Reply from Match Me Car Finance

⭐️ Thank you very much for the 5-star review! We really appreciate it. 😁

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