Absolute pleasure dealing with kandoo What a team From start to finish and inbetween I was treated with politeness and helpfulness Had a big issue midway nothing to do with kandoo by the way... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Brilliant car credit finance company from the start searching to purchase journey especially Agent Ms Aimee Barker. I fully recommend this company to anyone who needs to purchase a car including trade... See more
Company replied
Really easy to see if you get accepted for car finance, a quick phone call after to let you know how much you’ve been approved for and discuss your budget once you’ve found a car they do all the hard... See more
Company replied
I dealt with Afzal and he was extremely good at his job answering any questions I had before I asked them. He made me feel very assured going forward and was happy to deal with any issues instantly an... See more
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Company details
Written by the company
We provide a fast, friendly, professional option to finance your vehicle with communication and clarity from making the application to driving away in the car. With our dedicated team of expert advisors, whether you’re a dealer or a customer you will never be in the dark and always in the drivers seat. As a broker, Kandoo has an extensive panel of lenders that allows us to consider all customer circumstances and technology that gives instant decisions without effecting your credit score.
Contact info
1st Floor, Beech Court, M60 Office Park, M27 8FF, Manchester, United Kingdom
- 0161 850 5354
- support@kandoocarcredit.co.uk
- kandoocarcredit.co.uk
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From start to finish was made easy by…
From start to finish was made easy by the staff
28 September 2026
Unprompted review
Reply from Kandoo Car Credit
Thank you for your great review! We’re delighted that our team made the entire process easy for you from start to finish.
Kind regards,
Kandoo Car Credit
It was so quick and easy to apply for…
It was so quick and easy to apply for credit of you i was dead surprise that I got finance so happy that I pick up my new car in Saturday looking forward to driving it back home to my family once again thank you 😊
1 October 2026
Reply from Kandoo Car Credit
Thank you for your wonderful review! We’re delighted that you found the application process quick and easy, and that we could help you secure finance for your new car.
We hope everything goes smoothly when you collect it on Saturday and that you and your family enjoy every mile! 😊
Kind regards,
Kandoo Car Credit
Absolutely great
Absolutely great ! Michael give good advice and explained everything right through the process I was very happy
14 September 2026
Reply from Kandoo Car Credit
Thank you for your fantastic review! We’re delighted that Michael provided helpful advice and explained everything clearly throughout the process. We’ll make sure your lovely feedback is passed on to him.
Kind regards,
Kandoo Car Credit
Found the team efficient in all and…
Found the team efficient in all and very friendly throughout the process
27 September 2026
Unprompted review
Reply from Kandoo Car Credit
Thank you for your great review! We’re delighted that you found our team efficient and friendly throughout the entire process. We truly appreciate your kind feedback.
Kind regards,
Kandoo Car Credit
Great company until things go wrong
Great company until things go wrong, then they really don't give a damn. They will side with the dealer all the way and offer you absolutely no resolution.
AVOID
9 April 2026
Reply from Kandoo Car Credit
We’re sorry to hear that you feel unsupported and that your concerns have not been resolved. This is not the experience we want for any customer.
We take complaints seriously and would like the opportunity to review your case fully, including the communication with the supplying dealer and any resolution offered. Please contact our Customer Care team directly and ask for your concerns to be registered as a formal complaint so we can investigate the matter thoroughly.
Please do not share any personal or financial information publicly.
Kind regards,
Kandoo Car Credit
He was so helpful and keen to help me…
The guy who was deals with me he was so helpful and keen to help me to find a car that I said I was looking for like.
Everyone at Kandoo car credit I have spoken to through the process was helpful and happy to pass me to the one way deals with me.
Thank you very much.
29 September 2026
Reply from Kandoo Car Credit
Thank you for your wonderful review! We’re delighted that your dedicated adviser was so helpful and committed to finding the type of car you wanted.
It’s also great to hear that everyone you spoke with provided helpful service and made sure you reached the right person throughout the process. We truly appreciate your kind words and hope you enjoy your new car!
Kind regards,
Kandoo Car Credit
The help I got from all the team in…
The help I got from all the team in getting the credit was first class.
So helpful answered all questions and concerns in a competitant way
22 September 2026
Reply from Kandoo Car Credit
Thank you for your fantastic review! We’re delighted that our team provided first class support and answered all your questions and concerns clearly and professionally. We truly appreciate your kind feedback.
Kind regards,
Kandoo Car Credit
Made my whole experience such an easy…
Made my whole experience such an easy process would highly recommend jack helped me get almost all of it sorted
21 September 2026
Reply from Kandoo Car Credit
Thank you for your fantastic review and recommendation! We’re delighted that Jack made the whole experience easy and helped you get everything sorted. We’ll make sure your lovely feedback is passed on to him.
Kind regards,
Kandoo Car Credit
AMAZING
Really easy to see if you get accepted for car finance, a quick phone call after to let you know how much you’ve been approved for and discuss your budget once you’ve found a car they do all the hard work in contact the dealership and sorting out collection etc really good communication throughout the whole process. Had the car I choose in under a week. Couldn’t recommend enough, jack was who I had all contact with he was amazing and so helpful.
22 September 2026
Reply from Kandoo Car Credit
Thank you for your fantastic review and recommendation! We’re delighted that you found the finance process straightforward and that everything, from discussing your budget to contacting the dealership and arranging collection, was handled quickly and efficiently.
It’s brilliant to hear that you received your chosen car in under a week. We’ll make sure Jack receives your wonderful feedback for his amazing help and communication throughout. We hope you enjoy every mile in your new car!
Kind regards,
Kandoo Car Credit
Reply from Kandoo Car Credit
Thank you for your great review! We’re delighted to hear that you found our team very helpful.
Kind regards,
Kandoo Car Credit
Reply from Kandoo Car Credit
Thank you for your great review! We’re delighted that you were pleased with our fast service.
Kind regards,
Kandoo Car Credit
I would like to thank Aimee and the…
I would like to thank Aimee and the people from kandoo for helping me, when i applied for car finaince with other credit brokers from 7 different other companies they couldn’t help me but she did i am soo great full to her and the people from kandoo for helping me, trust me when i say they are amazing at getting you what you need when other companies don't help.
Thank you soo much
26 September 2026
Unprompted review
Reply from Kandoo Car Credit
Thank you so much for your wonderful review! We’re delighted that Aimee and the Kandoo team were able to help you secure the car finance you needed after other companies could not.
We’ll make sure Aimee receives your lovely feedback. Your kind words mean a great deal to us, and we hope you thoroughly enjoy your new car!
Kind regards,
Kandoo Car Credit
Reply from Kandoo Car Credit
Thank you for your review! We’re delighted to hear that Rob was helpful, and we’ll make sure your positive feedback is passed on to him.
Kind regards,
Kandoo Car Credit
Massive shoutout to Kirsty who was…
Massive shoutout to Kirsty who was guiding me all the way through as it’s my first time getting a car on finance, she found me quite a few cars and I picked the Range Rover, it’s absolutely beautiful. I was a little panicky on the day of collection however, I called Kirsty and she really put my mind to rest. Explained all the procedures and monthly costs & how it works. Absolutely thrilled with my experience with kandoo car credit thanks to Kirsty. Love my car. Highly recommend!!
16 September 2026
Reply from Kandoo Car Credit
Thank you for your fantastic review and recommendation! We’re delighted that Kirsty guided you through your first car finance experience, helped you find the right vehicle and put your mind at ease on collection day.
We’ll make sure Kirsty receives your wonderful feedback. It’s brilliant to hear how much you love your Range Rover, and we hope you enjoy every mile!
Kind regards,
Kandoo Car Credit
Easy to talk to good choice of cars…
Easy to talk to good choice of cars finance all sorted quickly some parts of on line were complicated but got round it
25 September 2026
Reply from Kandoo Car Credit
Thank you for your review! We’re pleased that you found our team easy to talk to, had a good choice of cars and received a quick finance decision.
We also appreciate your honest feedback about parts of the online process being complicated. We’ll use this to help improve the experience for our customers.
Kind regards,
Kandoo Car Credit
Kandoo can help you too!
It was my good luck to get Rob from the beginning of my enquiry as he proved to be efficient, knowledgeable and understood my position very quickly. As a consequence I secured my new vehicle in days not weeks. Happy to be on the toad again and would definitely recommend. Thanks to Rob and all at Kandoo.
18 September 2026
Reply from Kandoo Car Credit
Thank you for your fantastic review and recommendation! We’re delighted that Rob understood your circumstances and provided an efficient and knowledgeable service, helping you secure your new vehicle in just a few days.
We’ll make sure Rob and the team receive your wonderful feedback. It’s great to hear that you’re happily back on the road, and we hope you enjoy every mile!
Kind regards,
Kandoo Car Credit
Worse company I’ve ever dealt with sold…
Worse company I’ve ever dealt with sold me a car then sold it to someone else and left me with a finance agreement and no car save your time and AVOID
18 September 2026
Reply from Kandoo Car Credit
We’re very sorry to hear about your experience. We understand how concerning it must be to believe you have an active finance agreement without receiving the vehicle.
We take this matter extremely seriously and would like to investigate it urgently with the supplying dealer and lender. Please contact our Customer Care team directly and ask for this to be registered as a formal complaint. This will allow us to identify your application, review what happened and work with the relevant parties toward a resolution.
Please do not share any personal or financial information publicly.
Kind regards,
Kandoo Car Credit
Reply from Kandoo Car Credit
Thank you for your great review! We’re delighted that you were pleased with both the customer service and efficiency provided by our team.
Kind regards,
Kandoo Car Credit
The easiest financial service
The easiest financial service i have used as others have been atrocious in the past.
They have a personal touch
17 September 2026
Reply from Kandoo Car Credit
Thank you for your fantastic review! We’re delighted that you found our service easy and appreciated the personal support provided by our team. It’s wonderful to know that we made your experience a positive one.
Kind regards,
Kandoo Car Credit
Very easy steps friendly explanation of…
Very easy steps friendly explanation of terms and conditions and lovely staffs
17 September 2026
Reply from Kandoo Car Credit
Thank you for your lovely review! We’re delighted that you found the process easy and that our friendly team explained the terms and conditions clearly. We truly appreciate your kind feedback.
Kind regards,
Kandoo Car Credit
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