Terrible service, cold apartment, a rip-off
I lived in the K2A apartment in Karlstad for a year. I got ripped off, because they charged me for "brush-up cleaning", even though I cleaned thoroughly. The problem is that the company who does the cleaning inspection is a contractor and they don't do secondary inspections. They also don't want tenants to be present during the inspection. So, it's really easy for them to find some little faults and charge you for it.
And this is how the entire company runs. K2A's all services are contractors. So, if you have a problem with them, they can say - oh, it's not us, it's the cleaning company, or the garbage collector company, or the security company who handles keys, etc.
Also, they talk to you via e-mail, and it's impossible to find their phone number on the website. So, if you have a problem with your apartment or a question, it's impossible to get someone to talk to about it.
I chose this apartment, because of its location, but a year later I finally moved out, because I couldn't stand how cold the apartment was, and that the garbage was always overflowing, and I just got tired of living in a building that nobody seemed to be running or cared about. In the end I got ripped off, but I'm just happy that I finally moved out.








