Wanted to express how great it is working with Chelsea Percival. As a landlord I have found that Chelsea is always proactive, making sure that all legal requirements on the property are up to date, an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Julian Wadden is one of South Manchester’s leading estate agents in Sales, Lettings and Property Management.
10 Moorside Road, SK4 4DT, Heaton Moor, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We let a single property, which needed some complicated and time-consuming repairs. We found Annie E very helpful in keeping on top of the detail of the repairs and the sequencing of who was doing what, with good attention to detail, bringing us through the whole process until the repairs were completed and the property could be put back on the market for reletting!

Reply from Julian Wadden
Jade is a friendly, helpful and efficient property manager who is an excellent liaison between us and our landlord. She has repeatedly made sure any issues we have are dealt with quickly and I am happy to have her represent us as tenants.

Reply from Julian Wadden
Very good experience and helpfull, Kept informed all the way through the application

Reply from Julian Wadden
Estelle has been an outstanding property manager. Any questions or concerns are handled quickly and efficiently, and she always communicates clearly. It’s a pleasure working with someone so reliable and dedicated.

Reply from Julian Wadden

Reply from Julian Wadden
As a landlord I had a query regarding the new Renters rights bill and also management charges. I spoke to Estelle at the Heaton Moor branch she was extremely helpful and explained my query with good knowledge and professionalism. It was a pleasure dealing with her

Reply from Julian Wadden
Sophie Ormsby was super helpful in the moving out / returning deposit process and ensured it all went smoothly :)

Reply from Julian Wadden
Very professional, provided beautiful property in due time

Reply from Julian Wadden
Julia Wadden stood out for me as a honest and professional organisation with great people who who are very willing to help at all times. My initial fear of the rigours of finding a new home was immediately put to rest after speaking to Ellis Lock CePAP, a professional with good customer focus.

Reply from Julian Wadden
Dealt with Ellis at the Stockport branch, really patient with us, helped us all the way, totally recommend this Agent.

Reply from Julian Wadden
Nicola was friendly and helpful throughout

Reply from Julian Wadden
The whole team were extremely professional and were very supportive to my situation. They worked as a team, and we all got a resolution that suited all.

Reply from Julian Wadden
This is a fantastic Letting agency with Fantastic staff . They attend to issue as fast as possible and the staff are very kind especially Jade and Sophie at the Heaton Moor branch in Stockport . Both are always very helpful whenever you need them .

Reply from Julian Wadden

Reply from Julian Wadden
I have had Chelsea Percival as my property agent for a number of years. I have found her expertise and enthusiasm for doing the job right to be first class. As long as Chelsea is managing my property I am happy that all problems will be resolved quickly in a professional way and all issues resolved to my satisfaction. Well done Chelsea!

Reply from Julian Wadden
Collette Mitchell was extremely helpful when answering our questions regarding the move out process and general queries regarding the property during the latter part of our tenancy.
Collette made it easy for us by sending over all the information we needed in a timely manner. The quick responses led to a smooth process when leaving the property.
Thanks for all your help

Reply from Julian Wadden
Really happy with all the help I have recently received from Annie Ephgrave she has been very helpful and very fast with her responses to me!

Reply from Julian Wadden
Very happy with the service we’ve received over the years from Jade Galtrey Smith at JW, she’s always been helpful and prompt in responding to any queries with our rental.
Thanks again Mike.

Reply from Julian Wadden
Jade is a first rate property manager. Very quick to help and on top of the details.

Reply from Julian Wadden
Fees are extortionate and the service is poor.
We have used Julian Walden for a number of years now acting as an agent for our rental property. The goal to use them is geographically they are located nearer the property and we hoped that they would take large elements of the leg work out. Their fees are arguably very high but it was a price we were willing to pay to be able to have it managed for us. Reality is, they have a next to no book of contractors available to them (as you would expect) and they change the terms / ways of doing business constantly with no engagement whatsoever so ever.
It’s likely they are used to dealing with complaints because their engagement as a customer is abysmal and we cannot wait to leave them at the earliest opportunity.
Every renewal, every re-tannacy/marketing the fees jump and the service drops. Enough is enough.

Reply from Julian Wadden
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.