Julian Wadden Reviews 

709
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 311 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, professional, and always quick to respond to any questions or maintenance queries. People really appreciate the remarkably smooth process and exceptionally clear communication provided consistently throughout various property sales and rental agreements. Some reviewers were not happy with communication issues, noting unreturned phone calls, difficulties getting in touch, and delayed responses when trying to arrange viewings. A few other people also felt that certain staff members displayed an unhelpful attitude and were dismissive when addressing complex problems or unexpected sale complications.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, responsiveness, and... See more

Service

Clients share positive opinions on service, highlighting efficient property management and helpful staff.... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting helpful and efficient... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt and efficient... See more

Customer communications

Customers had ambiguous experiences with contact. While reviewers praise regular telephone calls, great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wanted to express how great it is working with Chelsea Percival. As a landlord I have found that Chelsea is always proactive, making sure that all legal requirements on the property are up to date, an... See more

Company replied

Rated 5 out of 5 stars

It's always a pleasure dealing with Jade Galtrey-Smith when i have a quiery or problem in the house. Jade is very professional, polite & always gets the tasks done asap. She is a asset to the company... See more

Company replied

Rated 5 out of 5 stars

When Julian Wadden acquired Edward Mellor Lettings, I must admit I was a little concerned as to how things would change. I needn’t have worried, the service appears more structured and its easier to... See more

Company replied

Rated 5 out of 5 stars

My family and I are tenants with Julian Wadden and I cannot fault them so far. I have dealt with my fair share of agents over the last 20 years and this is a good estate agent that does work for the t... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Rental Agency

Written by the company

Julian Wadden is one of South Manchester’s leading estate agents in Sales, Lettings and Property Management.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

709 reviews

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No recent history of asking for reviews

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4.7

All reviews

(709)

295 reviews in the last 12 months

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Rated 5 out of 5 stars

An agent that works for their tenants

My family and I are tenants with Julian Wadden and I cannot fault them so far. I have dealt with my fair share of agents over the last 20 years and this is a good estate agent that does work for the tenants and not just the landlords. Annie is very professional and was really thorough and helpful when we needed emergency repairs. The process ended up being anything but plain sailing, but Annie handled it in the quickest possible time frame.

2 January 2026
Unprompted review
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Reply from Julian Wadden

Good afternoon,
 
Thank you for your kind review, we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
 
Kind regards,
 
Customer Care Team

Rated 5 out of 5 stars

Purchase of new house

Nicola Viner dealt with purchase of my new property. Communication was clear throughout the process and she was very responsive when we had questions. Overall, a smooth experience and would recommend.

5 February 2026
Unprompted review
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Reply from Julian Wadden

Thanks for the great review and recognising Nicola's great work!

Rated 5 out of 5 stars

Chelsea Percival at Julian Wadden is an Exemplary Property Relationship Management

Chelsea Percival at Julian Wadden has been exceptional. She is proactive, highly professional, and consistently supportive, ensuring a smooth and effortless transition into my new property. Her approachable manner, clear communication, and attention to detail demonstrate a genuine commitment to excellence. She sets a high standard for property management and is a credit to her team and company.

2 February 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Good afternoon,
 
Thank you for your kind review , we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
 
Kind regards,
 
Customer Care Team

Rated 5 out of 5 stars

EFFICIENT

The team at Julian Wadden are efficient and thorough and do seem to keep on top of things. Currently I am dealing mostly with Jake, and we are liasing well and solving all issues positively. Keep it up team. Thank you for your support. Dee.

4 February 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Good afternoon,
 
Thank you for your kind review , we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
 
Kind regards,
 
Customer Care Team

Rated 5 out of 5 stars

Really satisfied with the service

Really satisfied with the service and support provided by the team at Julian Wadden.

We have found them to be proactive and on top of emerging legislation etc.

Special shout out to Jade, who has looked after our property for around 3 years and has been excellent.

4 February 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Good afternoon,
 
Thank you for your kind review , we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
 
Kind regards,
 
Customer Care Team

Rated 5 out of 5 stars

Estelle has done a brilliant job…

Estelle has done a brilliant job sorting out our flat between tenants. She communicated regularly and got everything sorted within a short timeline. She is very efficient in her role.

3 February 2026
Unprompted review
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Reply from Julian Wadden

Thanks for the great review and recognising Estelle's great work!

Rated 5 out of 5 stars

Great service!

Julian Wadden took over the management of our property half way through. The general service from Julian Wadden, and specifically Chelsea, was great. Chelsea’s communication, responsiveness and support in managing any issues and the needs of our tenants was excellent.

2 February 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Thanks for the great review and recognising Chelsea's great work!

Rated 5 out of 5 stars

Jade is very good & really…

Jade is very good & really understanding , also always their when needed , would highly recommend ❤️

3 February 2026
Unprompted review
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Reply from Julian Wadden

Thanks for the great review and recognising Jade's great work!

Rated 5 out of 5 stars

Great Staff

I have just secured a property with help from Ella Reger. A credit to your company. Really easy to speak to and always kept in the loop throughout the whole process. Fabulous!

31 January 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Good afternoon,
 
Thank you for your kind review , we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
 
Kind regards,
 
Customer Care Team

Rated 5 out of 5 stars

Excellent experience from start to completion

Would absolutely recommend Julian Wadden! Liam, Eilish and Mandy made the process so straightforward from beginning to completion. The service is personal, professional and friendly with fabulous communication throughout. Thank you all - so much!!

2 February 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Good afternoon,
 
Thank you for your kind review , we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
 
Kind regards,
 
Customer Care Team

Rated 5 out of 5 stars

I have used Waddens for 20yrs

I have used Waddens for 20yrs. They remain the best in the Heatons. Jake looks after all my management issues. Never any issues for me as a landlord .

30 January 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Thanks for the great review and recognising Jake's great work!

Rated 5 out of 5 stars

A Fantastic Experience!

Renting through Julian Wadden was a seamless and enjoyable experience. I had my heart set on a specific property, and the team went above and beyond to help me secure it. I also needed an EV wall charger installed; they gave me total reassurance that the landlord was eco-friendly, which gave me the confidence to move forward. I’m moving into my new home tomorrow and couldn't be happier! The staff are incredibly welcoming and clearly enjoy their work. A huge shout-out to Amy Oliver and the Heatons team for their exceptional support.

29 January 2026
Unprompted review
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Reply from Julian Wadden

Dear Ademola,
 
Thank you for your kind review and for highlighting Amy's great work, we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
 
Kind regards,
 
Customer Care Team

Rated 5 out of 5 stars

A personal and collaborative approach…

A personal and collaborative approach from the off. Good attention to photos and amenable to suggestions concerning marketing throughout the process. Very helpful with assisting with providing paperwork and updates.

29 January 2026
Unprompted review
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Reply from Julian Wadden

Thanks for the great review!

Rated 4 out of 5 stars

Communication is good.

Communication is good.
Staff polite amd friendly.
Deal with problems/issues quickly.
Knowledgeable.

15 January 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Thanks for the great review!

Rated 5 out of 5 stars

Outstanding Service

I don't usually write reviews however i feel this was valid. My property manager Ria has shown how it should be, she goes out her way to show why your paying for a service. Excellent communication, up to date and a smile at the end of the phone.

26 January 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Thanks for the great review and recognising Ria's great work!

Rated 5 out of 5 stars

We got our first home through Julian…

We got our first home through Julian Wadden and the experience was fantastic from start to finish. The service was amazing, with excellent follow-ups and clear communication throughout the process. They made everything smooth and stress-free. Highly recommend them if you’re looking to sell or rent in the UK.

23 January 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Thanks for the great review!

Rated 5 out of 5 stars

Estelle has been really helpful with…

Estelle has been really helpful with resolving our maintenance issues reported recently, thank you Estelle

14 January 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Thanks for the great review and recognising Estelle's great work!

Rated 5 out of 5 stars

Julian Wadden is the premium estate…

Julian Wadden is the premium estate agency in Didsbury. They deliver fantastic marketing for your property sale and great communication updates, whether you are buying or selling. I can highly recommend assistant branch manager Nicola, as she is very professional and really looks after her clients throughout the entire process.

27 January 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Dear Christopher,
 
Thank you for your kind review and for highlighting Nicola's great work, we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
 
Kind regards,
 
Customer Care Team

Rated 5 out of 5 stars

Julian Wadden Agency was incredibly…

Julian Wadden Agency was incredibly helpful in helping me with renting a new property. I had a very difficult situation and I urgently needed to rent a place. The whole process, from viewing to signing the lease, went smoothly and quickly. Very attentive and responsive and ready to provide support. I recommend.

1 December 2025
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Thanks for the great review!

Rated 5 out of 5 stars

Sophie Ormsby is great to work with

Sophie is great to work with. She consistently provides a professional, efficient and friendly service regarding the management of our rental property. Over the years my wife and I have really appreciated her help, guidance and advice and it is reassuring to know that our property is in such good and trusted hands. Thank you again Sophie.

20 January 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Dear Steve,
 
Thank you for your kind review and for highlighting Sophie's great work, we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
 
Kind regards,
 
Customer Care Team

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