I think some of the workers are not competent enough. But for Vanessa at the call centre was polite, empathetic and gave a listening ear and was able to convince me not to cancel my booking. She is co... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve shipped with Jobyco several times and the service has been reliable. There was a time my package came later than expected, which worried me, but Linda was very patient and reassuring. Thanks to h... See more
After having previously had a positive experience with Jobyco I used Jobyco Shipping Company to send a barrel and 3 boxes to Ghana in November and deeply regret it. The collection date was changed t... See more
Company replied
I have been using Jobyco for over 12 years, and my experience has been mostly positive. Most of my shipments are delivered within 4 to 6 weeks. Though there are occasional delays, I understand th... See more
Company details
Written by the company
We are driven by the passion to ensure the smooth and safely pick up of your items here in the UK and there in Ghana. In fact this is our main purpose, our commitment. We strive everyday to make sure our customers are satisfied with our services and we go the extra mile to put a smile on their faces. We ship boxes, drums and appliances. Have a question? Feel free to ask us.
Contact info
Unit 2 & 3, Bay Close, Progress Way, LU4 9UP, Luton, United Kingdom
- 02036956226
- info@jobyco.com
- jobyco.com
3.3
Average
398 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 62% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
David
David, picked up my shipping today and he attitude and customer service was excellent. I will definitely use Jobyco again because of Dave.
17 February 2023
Unprompted review
Reply from Jobyco shipping ltd
We will share this with the Driver to let him know how he is doing
Excellent pickup and delivery service.
Excellent pickup and delivery service.
Also great customer service!
17 February 2023
Unprompted review
Reply from Jobyco shipping ltd
We are grateful that you took the time out to leave us a review
Emmanuel was very respectfull and…
Emmanuel was very respectfull and handled my boxes with care..great team
16 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you so much for giving us 5 stars. You made our day!
Jobyco was very response to my need s
Jobyco was very response to my need s. The staff at the loading site were friendly and co-operative. In general they respond to inquiries pretty quickly
11 February 2023
Unprompted review
Reply from Jobyco shipping ltd
We sincerely appreciate your feedback.
Reply from Jobyco shipping ltd
Thank you so much for giving us 5 stars. You made our day!
Experience with Jobyco
My experience with your customer service rep Felicia was refreshing. She was humble, very polite and ready to help solve your problems. I really enjoyed my interaction with her. Jobyco as a whole looks like they are one step ahead of all door to door companies in UK. Their only down side is their drivers. Drivers need to plan ahead to inform the office in time incase they can not collect an item so as to inform the customer on time.Jobyco will always deliver your goods in GHana safely.If you are looking to ship your items to Ghana ,look no further. Remember to send core customers Christmas cards to appreciate them.
14 February 2023
Unprompted review
Reply from Jobyco shipping ltd
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We hope to do better next time.
Delivery guys were nice and respect my…
Delivery guys were nice and respect my home
11 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you for being our customer and leaving us a wonderful 5-star review
The collection was excellent
The collection was excellent. The driver was professional.
11 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Amazing feedback. Thank you so much for giving us 5 stars
Reply from Jobyco shipping ltd
Amazing feedback. Thank you so much for giving us 5 stars
From my booking to collection of my…
From my booking to collection of my boxes was excellent.
8 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Amazing feedback. Thank you so much for giving us 5 stars
Reply from Jobyco shipping ltd
Amazing feedback. Thank you so much for giving us 5 stars
Kofi picked up today and he was very…
Kofi picked up today and he was very professional. Great service
9 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Amazing feedback. Thank you so much for giving us 5 stars
Excellent service by drivers
Excellent service by drivers, they're so nice to me. Good customer service. And CSA
9 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you so much for taking the time to provide feedback. We would share this with the team to let them know how well they are doing.
The drivers are good .
9 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you for the 5-star rating.
The guys were on time
The guys were on time, courteous and spoke well.
I bet you have good workers.
Thank you
8 February 2023
Unprompted review
Reply from Jobyco shipping ltd
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon
Jobyco shipping
Excellent work done, good customer service and they worked professionally.
7 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work
Overall the service was good
8 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you for the kind rating
Excellent kind and helpful the is Mr…
Excellent kind and helpful the is Mr Kofi keep it up
4 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you for your kind words.
Hi there,
Hi there,
My experience with Jobyco driver called Kofi B, was such amazing person.
* Very respectful
* He gives good advice
* Helpful in parking your items
* Good in Customer relations
* Very matured in dealing with things
* Very punctual on time
* This is my 3rd time of using their services
* I will always recommend
* Their customer service is very caring and great
4 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.
Very good communication,
6 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you for the 4-star review.
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