I think some of the workers are not competent enough. But for Vanessa at the call centre was polite, empathetic and gave a listening ear and was able to convince me not to cancel my booking. She is co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve shipped with Jobyco several times and the service has been reliable. There was a time my package came later than expected, which worried me, but Linda was very patient and reassuring. Thanks to h... See more
After having previously had a positive experience with Jobyco I used Jobyco Shipping Company to send a barrel and 3 boxes to Ghana in November and deeply regret it. The collection date was changed t... See more
Company replied
I have been using Jobyco for over 12 years, and my experience has been mostly positive. Most of my shipments are delivered within 4 to 6 weeks. Though there are occasional delays, I understand th... See more
Company details
Written by the company
We are driven by the passion to ensure the smooth and safely pick up of your items here in the UK and there in Ghana. In fact this is our main purpose, our commitment. We strive everyday to make sure our customers are satisfied with our services and we go the extra mile to put a smile on their faces. We ship boxes, drums and appliances. Have a question? Feel free to ask us.
Contact info
Unit 2 & 3, Bay Close, Progress Way, LU4 9UP, Luton, United Kingdom
- 02036956226
- info@jobyco.com
- jobyco.com
3.4
Average
398 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 61% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Jobyco shipping ltd
Thank you for the kind rating.
samuel came on time
samuel came on time , pleasant experience and was very quick
27 January 2023
Unprompted review
Reply from Jobyco shipping ltd
We take pride in knowing our customers are happy with their shipping experience. Thank you for the review.
Great job by Kwame and his colleague.
2 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
He is good ,excellent
2 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you for choosing Jobyco. We look forward to serving you for many years to come
Driver arrived on time and was very …
Driver arrived on time and was very well mannered and helpful.
2 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you for the great review!
I had to leave very good for an appointment which…
I had to leave for an appointment which was taken into account for picking my goods.and made it on time.
2 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work.
Kwame Twumasi and his team know their…
Kwame Twumasi and his team know their job, are very kind and exceptionally helpful.
2 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you so much for this great 5-star review. We really appreciate your business .
Good and quality services
1 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you so much for this great 5-star review
The driver was very friendly and…
The driver was very friendly and professional! Great personality. Overall happy with the service so far.
1 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you for your review. The entire team in Jobyco really appreciate it.
The driver was very professional and…
The driver was very professional and polite.
1 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you for the kind rating.
Fantastic experience
I guess they sent me a msg they'll be coming and they did, Evans and Amankwah, which I appreciate
1 February 2023
Unprompted review
Reply from Jobyco shipping ltd
we're happy to see that you had a 5-Star experience. Thanks for sharing
Jobyco shipping company
Jobyco shipping company. The driver was very polite and labelled all packages correctly.
1 February 2023
Unprompted review
Reply from Jobyco shipping ltd
thank you so much for your positive rating.
Driver is right on time
Driver is right on time, and a good customer service.
1 February 2023
Unprompted review
Reply from Jobyco shipping ltd
The team here at Jobyco is thrilled to receive such great rating, thank you.
The driver was very friendly and they…
The driver was very friendly and they got to my Place exactly the time they gave me.
1 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers
They are friendly
1 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you for the review.
Mr Courage provided a great service
Mr Courage provided a great service. He notified me by text message and followed up with a call later on on his coming to my house to pick my items.
Then when he came, together with his colleague, the help with items, did all the paperwork and left with hassle at all.
I love like the professionalism
1 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Jobyco collectionby Yeboah and his driver partner they are…
Yeboah and his driver partner they are extremely good and excellent in their mannerisms. They also patient and genuinely have time for you when they show up at your house. I was very happy use them again. When booking for collection always ask for yeboah to collect your items
1 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
He was pleasant. Polite and helpful.
He was pleasant. Had time to explain things clearly which was re assuring
1 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you so much for this great 5-star review. We really appreciate your business.
Great service,good service
Drivers will call you in the morning before coming. Call you for an update on their way if any delays
31 January 2023
Unprompted review
Reply from Jobyco shipping ltd
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience
Fair service for this particular driver
1 February 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.