I think some of the workers are not competent enough. But for Vanessa at the call centre was polite, empathetic and gave a listening ear and was able to convince me not to cancel my booking. She is co... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve shipped with Jobyco several times and the service has been reliable. There was a time my package came later than expected, which worried me, but Linda was very patient and reassuring. Thanks to h... See more
After having previously had a positive experience with Jobyco I used Jobyco Shipping Company to send a barrel and 3 boxes to Ghana in November and deeply regret it. The collection date was changed t... See more
Company replied
I have been using Jobyco for over 12 years, and my experience has been mostly positive. Most of my shipments are delivered within 4 to 6 weeks. Though there are occasional delays, I understand th... See more
Company details
Written by the company
We are driven by the passion to ensure the smooth and safely pick up of your items here in the UK and there in Ghana. In fact this is our main purpose, our commitment. We strive everyday to make sure our customers are satisfied with our services and we go the extra mile to put a smile on their faces. We ship boxes, drums and appliances. Have a question? Feel free to ask us.
Contact info
Unit 2 & 3, Bay Close, Progress Way, LU4 9UP, Luton, United Kingdom
- 02036956226
- info@jobyco.com
- jobyco.com
3.4
Average
398 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 61% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Godfrey is superb
I like the Godfrey do his work a profile manner, his costumer service is excellent, I will prefer him to always pick my package and also refer him to others
24 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next shipment.
Godfred was a good driver
Godfred was a good driver
And he talked to me friendly
24 February 2023
Unprompted review
Reply from Jobyco shipping ltd
We're happy to see that you had a 5-Star experience with us. Thanks for sharing.”
JOBYCO GODFRED THE GEM
Godfred pickup my stuff today @NN1. He was on time, patient and has a good customer relations. Keep it up. Hope timely delivery will also be ensured as such.
25 February 2023
Unprompted review
Reply from Jobyco shipping ltd
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Jobyco is Great 👍🏽
I have been using Jobyco for years and so far I have had a great experience. The driver who pick up last month was polite and I was kept informed of the progress until my items were in Ghana. The boxes were intact. I’m grateful for the years of excellent service.
25 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Jobyco always. We look forward to serving you for many years to come!
Simon was with me time as he said
Simon was with me time as he said. He is kind and polite.
24 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thanks so much for giving us your take on how we are doing.
The driver did a good job
24 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you so much for taking the time to share your experience.
Evans and Amankwa were very polite and…
Evans and Amankwa were very polite and were here as said. Thanks for their services
23 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Great service very good company I have…
Great service very good company I have used them for more than 5yrs no problem my good has arrived less than 4wks and is the 2nd time the best in UK
23 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Good customer service
23 February 2023
Unprompted review
Reply from Jobyco shipping ltd
We are so grateful for your review
Driver was very professional and…
Driver was very professional and respectful
22 February 2023
Unprompted review
Reply from Jobyco shipping ltd
We're happy to see that you had a 5-Star experience.
Driver was professional
21 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thanks for the 5-star review.
Excellent customer services and…
Excellent customer services and attention to details. Godfred was helpful. Thanks
21 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you so much for this great 5-star review. We really appreciate your business.
Services was smooth and straight forward
17 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.
jobyco is good and fast delivery
21 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you so much for taking the time to share your experience.
Kofi executed excellent services
18 February 2023
Unprompted review
Reply from Jobyco shipping ltd
The team here at Jobyco is thrilled to receive such great rating, thank you.
Reply from Jobyco shipping ltd
This is great to know. Thank you for leaving a review.
Good communication and a professional…
Good communication and a professional attitude.
18 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you for the 5-star review. We look forward to doing more business with you.
Great customer service.
This review is well overdue but not forgotten. My telephone encounter was with Peace the customer service rep. Interacting with her was exceptional. She was calm, polite, humble and very patient in dealing with all my queries. Peace is a treasure to behold in your company. The driver Francois was really good at calling and updating me with his pick up plans so as to ensure I am not left in the dark. Keep it up.
My humble suggestion is to use two people for picking up the heavy boxes. Francois picked my boxes all by himself. It's against health and safety regulations to do that.
Jobyco you excel at serving your customers- Great Job and thank you all for the excellent services.
24 December 2022
Unprompted review
Reply from Jobyco shipping ltd
We are glad you enjoyed our service and thank you for the 5-star review. We would let Peace know about your kind words.
We highly recommend that weight of boxes do not exceed 60 kg due to health and safety reasons but in order to serve all our customers, we sometimes overlook this.
Thank you for your loyalty. We appreciate you.
Quick and easy to deal with Jobyco when…
Quick and easy to deal with Jobyco when I had goods forwarded to Jobyco to be shipped overseas.
Customer Service I received from Jobyco staff before and after, especially from Felicia was exceptional and to the point always. I whole heartedly recommend Jobyco to anyone in need of their services.
Alexander
17 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you so much for taking the time to review us
Reply from Jobyco shipping ltd
We are grateful that you took the time out to leave us a review
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