JLP Financial Reviews 

186
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the outstanding service provided by the team, praising their incredible efficiency and attention to detail. Reviewers frequently mention that staff members are extremely knowledgeable, approachable, and always quick to respond to any queries. Though some customers noted that navigating the housing market can initially feel stressful or overwhelming, the advisors expertly explain every option. Consumers also appreciate how patient and thorough the advisors are when handling complex scenarios and answering questions. People feel completely supported from start to finish, ensuring a seamless and reassuring mortgage application experience.

What people talk about most

Staff

People report positive experiences with staff, highlighting their exceptional knowledge, efficiency, and... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional attention to detail... See more

Customer service

Clients share positive opinions on customer_service, consistently praising the friendly, professional, and... See more

Response time

Reviewers express high satisfaction regarding response times and overall efficiency. Consumers consistently... See more

User experience

Users describe positive interactions with user_experience, highlighting seamless and excellent overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scott has been fantastic ever since our first call. The level of service and attention to detail have been exceptional. All of our mortgage requirements have been sorted and the advice we've been give... See more

Company replied

Rated 5 out of 5 stars

Quality of advice 5* Persistence in finding the right solution 5* Connections with various banks 5* I have worked with Scott on a number of mortgages now, some have been slightly off piste, but he... See more

Company replied

Rated 5 out of 5 stars

Fantastic service provided by JLP and Darren. Darren worked with us at an early stage to help us plan for the right mortgage based on various scenarios and was then extremely efficient and helpful whe... See more

Company replied

Rated 5 out of 5 stars

We really couldn’t be happier with the service that we have received from JLP! From meeting with Darren last December to Scott and Darren helping us arrange our mortgage. We are first time buyers and... See more


Company details

  1. Mortgage Broker
  2. Health Insurance Agency
  3. Insurance Broker

Written by the company

Mortgage & Protection Specialists. It’s about you, your finances and your financial future. JLP Financial is a team of professional advisers, with a simple ethos for complicated matters – Trust, Passion & Integrity is in our blood, it’s what we do, it’s how we advise.


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(186)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extraordinarily Professional - You won't find better

We are so incredibly happy and grateful we found JLP Financial. Darren and Nancy guided us through the dating mortgage process in such a professional and also kind way that made the entire long process so much more enjoyable. They always kept us on the loop and went above and beyond to find the best solution to our situation. Relentless in keeping our interests as a priority, Darren and Nancy are also tremendously nice people and we enjoyed each interaction we had. There is absolutely no personal interest in us leaving this review apart from a huge amount of gratitude for the extraordinary service Darren and Nancy provided us. Thanks A LOT!

20 October 2022
JLP Financial logo

Reply from JLP Financial

You are very welcome...it was a pleasure working with you both and we wish you many years of health and happiness in your new home.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look