JLP Financial Reviews 

184
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, patient, kind, and extremely knowledgeable throughout the entire mortgage application journey. People frequently highlight the remarkably prompt response times and the clear, highly stress-free guidance provided by expert brokers from start to finish. Some reviewers were happy with the efficient service and tailored financial solutions that made complex property purchases remarkably simple and easy. Consumers also deeply appreciate the seamless communication, expert advice, and the reassuring support they consistently received during every single step. Many clients noted how easy the entire procedure felt.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently... See more

Service

Reviewers highlight positive aspects of service, describing the overall process as smooth, efficient, and... See more

Customer service

Customers had positive experiences with customer service, reporting friendly, professional, and expert... See more

Response time

Customers consistently note positive experiences with response time, highlighting how efficient and... See more

User experience

Clients share satisfaction regarding the user experience, often describing it as seamless and stress-free.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality of advice 5* Persistence in finding the right solution 5* Connections with various banks 5* I have worked with Scott on a number of mortgages now, some have been slightly off piste, but he... See more

Company replied

Rated 5 out of 5 stars

Fantastic service provided by JLP and Darren. Darren worked with us at an early stage to help us plan for the right mortgage based on various scenarios and was then extremely efficient and helpful whe... See more

Company replied

Rated 5 out of 5 stars

We really couldn’t be happier with the service that we have received from JLP! From meeting with Darren last December to Scott and Darren helping us arrange our mortgage. We are first time buyers and... See more

Rated 5 out of 5 stars

Scott has been absolutely wonderful to work with, and has made the process as seamless as possible. I’m a first time buyer, and Scott clearly explained every step to guide me through the process. Bein... See more

Company replied


Company details

  1. Mortgage Broker
  2. Health Insurance Agency
  3. Insurance Broker

Written by the company

Mortgage & Protection Specialists. It’s about you, your finances and your financial future. JLP Financial is a team of professional advisers, with a simple ethos for complicated matters – Trust, Passion & Integrity is in our blood, it’s what we do, it’s how we advise.


Contact info

4.9

Excellent

TrustScore 5 out of 5

184 reviews

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No recent history of asking for reviews

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4.9

All reviews

(184)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend Darren and JLP Financial to anyone looking for a top-notch mortgage advisor.

I have been working with Darren at JLP Financial for many years, and I can confidently say he is one of the best mortgage advisors. Darren has always made the mortgage process very easy for me and consistently found me the best deals. His expertise and attention to detail are impressive, and I have recommended him to several friends who have also had great experiences working with him.

1 January 2024
Unprompted review
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Reply from JLP Financial

Many thanks for your kind words and for taking the time to leave a review.

Rated 5 out of 5 stars

Amazing company

Amazing company, would highly recommend them. Was hands on, the whole way through my mortgage process.
Will definitely go with them again if need help.

28 December 2023
Unprompted review
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Reply from JLP Financial

Thank you for leaving such a fabulous review. Its very much appreciated.

Rated 5 out of 5 stars

Expert advice

I have been dealing with Darren for a number of years, I value his advice and recommendations - which are clear and concise. I would not consider using anyone else for such an important decision.

17 November 2023
Unprompted review
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Reply from JLP Financial

Thank you for taking the time to leave a review. We look forward to being able to continue giving great, clear and concise advise.

Rated 5 out of 5 stars

Scott was fantastic at getting me a…

Scott was fantastic at getting me a mortgage, clear and communicative throughout the process, answering all my questions.

5 December 2023
Unprompted review
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Reply from JLP Financial

What a lovely review - thanks for taking the time to leave one.

Rated 5 out of 5 stars

Great mortgage advisers

I recently worked with JLP to get a mortgage sorted out for the new build property I’m buying. Scott and Darren were super responsive and got the application done in record time. They found a great deal and were able to advise on which lenders would be able to offer the quickest and were right. I would definitely recommend.

30 November 2023
Unprompted review
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Reply from JLP Financial

Thank you for leaving a review. Its greatly appreciated that you took the time to do so.

Rated 5 out of 5 stars

Great support with Mortgage port

Scott has been fantastic in finding and supporting our mortgage porting application. Very quick and efficient, constantly checking for reduction in rates and getting us moved when needed to ensure we are saving as much as possible. Thanks for your help and service.

14 November 2023
Unprompted review
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Reply from JLP Financial

Thank you. We do appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Impressive service

Dan Vanner came highly recommended to me and he did not disappointment. He arranged two healthcare policies for my business. He was prompt in his communications, friendly and sorted us out with policies that are both suitable for our needs and competitively-priced. Just as importantly, he took care of all the paperwork making it a quick and pain-free process. I am very grateful and wouldn't hesitate to recommend Dan.

10 November 2023
Unprompted review
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Reply from JLP Financial

Thank you for taking the time to leave such a lovely review for Dan.

Rated 5 out of 5 stars

5 star service from Scott Gay

Had Scott as our broker, personable and constant communication from start to finish. Extremely friendly and transparent, would definitely reccomend.

1 November 2023
Unprompted review
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Reply from JLP Financial

Thank you for your lovely words about Scott. It means a lot to us that you took the time to leave this review :)

Rated 5 out of 5 stars

We’ve had a seamless experience having…

We’ve had a seamless experience having our mortgage agreed. The service from the team has been excellent and speedy as always and would highlight recommend both Darren and Nancy!

26 October 2023
Unprompted review
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Reply from JLP Financial

Thank you for your kind review. Its been a pleasure working with you on this and looking forward to the next one :)

Rated 5 out of 5 stars

Great service

Scott is always more than helpful in answering our queries and always responds quickly. Glad to have him support any of our mortgage needs.

24 October 2023
Unprompted review
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Reply from JLP Financial

Thank you for taking the time to leave a review. Its appreciated.

Rated 5 out of 5 stars

Thanks to JLP Finance

Thanks to JLP Finance for their support in renewing my mortgage. Friendly, efficient and well informed advice enabled me to make the best financial decision. Would highly recommend their services.

21 October 2023
Unprompted review
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Reply from JLP Financial

Thank you. Looking forward to working with you again.

Rated 5 out of 5 stars

My adviser for remortgage

My adviser, Scott, always provided me sufficient information to make a decision and did not pressure me into taking any deal he offered. He took the time to call and explain the different options and what he felt was the best way to go. He has also assured me he will keep in contact with me regarding the mortgage rates and is happy to switch the deal as many times as I would like to get me the best deal.
This is the second time I have used Scott for my mortgage and there will be a third.

12 October 2023
Unprompted review
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Reply from JLP Financial

Thank you for your fabulous review. We love to hear that our clients are happy. We hope that we will be able to assist you, not only for your third, but many more beyond that too :)

Rated 5 out of 5 stars

I always felt I got extremely helpful…

I always felt I got extremely helpful and honest advice. My point of contact answered calls at 8pm on Saturdays, and advised best options for me during the mini budget chaos last year, and again during very volatile market this year, and helped me secure a mortgage, and then switch it to another property. We are delighted with the service we received.

7 October 2023
Unprompted review
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Reply from JLP Financial

Thank you for your lovely review and taking the time to leave it. It is very much appreciated.

Rated 5 out of 5 stars

JLP are great

JLP are great - they made my company Private Medical Insurance renewal super easy and stress-free. The team were incredibly helpful, answered all my questions and guided me through the process. What stood out was their commitment to finding the best plan to meet my needs and budget. Highly recommend for peace of mind.

22 September 2023
Unprompted review
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Reply from JLP Financial

Thank you for you very kind words. We look forward to working with you again and hopefully saving you more money :)

Rated 5 out of 5 stars

Wonderful Financial Advisor

Darren has been looking after our various mortgages in both a business and personal capacity for over 15 years now and we have found him both professional and personable with everything he has done for us. We would 100% recommend him for anyone looking for an independent financial advisor.

27 September 2023
Unprompted review
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Reply from JLP Financial

Thank you for your very kind words. Its been a pleasure working with you for the last 15 years or so and I hope we can continue to look after you for the next 15 years...and more.

Rated 5 out of 5 stars

Scott Gay: A Top-notch Mortgage Advisor

I had the pleasure of working with Scott Gay as my finance advisor for my mortgage application. He was exceptional in every way, making the entire process smooth and stress-free. Scott's expertise and dedication were evident from day one, and he went above and beyond to secure the best mortgage deal for me. His clear communication and prompt responses were greatly appreciated. I can confidently say that Scott is a true professional who is committed to his clients' financial success. I highly recommend his services to anyone in need of expert financial guidance. Thanks to Scott, I'm will be moving in my dream home with a fantastic mortgage deal.

21 September 2023
Unprompted review
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Reply from JLP Financial

Thank you so much for the fabulous review and for taking the time to leave one. It is appreciated.

Rated 5 out of 5 stars

Highly recommended

I am delighted to recommend this company and in particular Darren Reuben. Darren quickly grasped exactly what my lifetime mortgage needs were and found me a contract that was an excellent fit. He provided very concise and jargon- free information and was at pains to ensure that this was the best match for me and my family. Correspondence and phone calls were dealt with immediately and he was also very efficient in providing all documents and concise summaries of our conversations. All in all, a very professional service.

14 September 2023
Unprompted review
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Reply from JLP Financial

Thank you for your very kind words and for taking the time to leave a reply...its greatly appreciated.

Rated 5 out of 5 stars

Seamless Joint Borrower Sole Proprietor Mortgage support

JLP, managed to perfectly balance the sometimes excruciating requirements of lenders and solicitors, with objective, rigorous and helpful representation - on our behalf. Scott's comms and insights were always timely and pro-active, and in a rapidly changing and febrile marketplace, especially in the case of the JBSP product we needed.

27 June 2023
Unprompted review
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Reply from JLP Financial

Thank you for taking the time to leave such a lovely review.

Rated 5 out of 5 stars

Scott = Superb

Really great to have had Scott working on our new mortgage - we will defintely use JLP/Scott again. Exremely proactive and knowledgable, despite all our changing requirements! Clear explanations and rapid responses! Thank you, Scott.
Nathan & Jessica Dillon

20 July 2023
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for taking the time to leave such a lovely review.

Rated 5 out of 5 stars

Great experience

Great experience working with Scot Gay. Kept us updated with the progress and was quick to get us an alternative mortgage when the first one fell through. Thanks Scot!

1 August 2023
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for taking the time to leave a review...its very much appreciated.

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