NEST Mortgage and Financial Solutions Ltd Reviews 194

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and caring approach, making complex processes feel simple and stress-free. People frequently highlight the exceptional service, noting the clear communication, timely responses, and the feeling of being supported throughout their journey. Consumers are particularly impressed with the user experience, often mentioning how the team explains everything patiently and clearly, making them feel informed and confident. Many appreciate the personalized advice and the effort taken to find the most suitable solutions, leading to a smooth and positive experience for first-time buyers and those seeking remortgages alike.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and extensive... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, polite,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the patience,... See more

User experience

People report positive experiences with the user experience. Customers, especially first-time buyers, found... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nest Mortgage and Financial Solutions is an example of professionalism. Buying a home seems difficult and everyone has many questions. Ania led us through this process very simple.She always served u... See more

Rated 5 out of 5 stars

Working with her is a pure pleasure. Ania made the entire process of buying our first home go smoothly and without any stress. She's professional, very knowledgeable, and has a genuinely caring approa... See more

Rated 5 out of 5 stars

We had an outstanding experience working with Anna and the entire team here at Nest. From start to finish, they were professional, responsive and incredibly supportive. Anna answered every question we... See more

Rated 5 out of 5 stars

Great service all round. Super friendly, patient, and somehow managed to make mortgages feel less scary (which I didn’t think was possible). Everything was explained clearly, no question felt silly... See more


Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

At NEST we understand that it is not about us, but about you The Client and our aim to provide a service that reflects our expertise for your entire mortgage journey. Whatever the type of mortgage you are looking for, we will make the process as simple and as stress free as we can, giving you complete confidence in our advice and professionalism throughout. We are an Independent Whole of Market mortgage brokerage and will base our comprehensive advice on the range of lenders and providers. We can offer exclusive products not available from the High street and comparison websites, some you have heard of and some, who may well be new to you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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Rated 5 out of 5 stars

Another year of working with Nest

Another year of working with Ania and Razia to sort out a btl mortgage and personal life cover. It has again been a wonderful experience with both going above and beyond to provide a service that is second to none. I have used Nest for residential mortgage, btl mortgage and life and critical illness cover and everystep has been made easier with their support.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Razia was absolutely brilliant in our…

Razia was absolutely brilliant in our journey of buying a new home.
The communication was fantastic.
I felt she went above and beyond and helped from the mortgage application right to the end. I would highly recommend there was no stress in this process and made our life so much easier. Highly recommend Razia at Nest mortgage and Financial solutions

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend Ania as a mortgage…

I highly recommend Ania as a mortgage advisor. She is incredibly friendly and approachable, which made the whole process much less stressful. At the same time, she maintains a high level of professionalism and expertise.
Ania Cooper is always available, even during late evenings, and goes above and beyond to support her clients. She genuinely cares and doesn’t rest until she finds the best possible solution.
She is very transparent about all fees and costs involved, making sure everything is clearly explained from the beginning. She also secured a mortgage offer for us, which gave us great peace of mind and made us feel much more at ease throughout the process.
Throughout everything, she was patient, responsive, and always willing to help in any way she could. I wouldn’t hesitate to recommend her to anyone looking for a reliable and dedicated mortgage advisor.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

We can’t not thank Ania and Razia…

We can’t not thank Ania and Razia enough!!

They have both been there throughout the whole of our home buying experience, and have been incredibly supportive, understanding and taken time to explain things whenever we needed help.

Knowing we’ve had their back up has helped immensely.

Thank you both

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent, highly recommend

My partner and I are first time buyers and we were a little lost
I was recommended by a work colleague to contact Ania and ask for advice
It was the best decision we made
She walked us through every step and simplified anything that we were unsure of
Despite having a frustrating time with offers, Ania remained at the end of the phone for anything we needed and always took her time to talk to us both
The same with Razia, she explained everything precisely and simply for us both if we didn’t understand and went above and beyond to make sure we had everything we needed in place before our big day
I would highly recommend NEST and will definitely be recommending to any friends or family who are looking for mortgage advice

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Can't recommend Ania and Nest enough

Can't recommend Ania and Nest enough! We are first time buyers and Ania has been there for us every step of the way. She has always been at the end of the phone to answer any of our questions and nothing has ever been too much trouble. If ever there was an issue, Ania dealt with it straight away.
Razia was very informative when it came to insurance and talked us through every option. Razia answered all our questions and helped us to make the right decision for us.
A very professional, polite and helpful service. We are so grateful for all the help and advice we've received throughout our buying process. Would highly recommend to anyone!

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Ania and the team are amazing

Ania and the team are amazing. The knowledge and support is second to none. Ania always give us the best advice and talks us through all options so we are prepared to make the right choice. She’s friendly and always keeps us up to date. I would and have recommended NEST to many of my friends.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ania has been excellent, really knowledgeable, responsive and took a lot of care to understand what I needed from a mortgage and clearly talk me through the options. She made the whole process seem less daunting. Thank you very much

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Piotr Trojanczyk

I can confidently recommend working with Anna from NEST. Anna demonstrated extensive knowledge, professionalism, and strong commitment at every stage of the mortgage process. She was always available, patiently answered all my questions, and stayed on top of everything until the very end.
Thanks to her support, the entire process was smooth, stress-free, and free of complications, and the mortgage terms I received were very favorable. Anna is a reliable and trustworthy professional whom I would happily recommend.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

We used Anna’s services and we are…

We used Anna’s services and we are extremely satisfied with the entire experience. From the very beginning until the end of the process, Anna was always available, incredibly responsive, and truly reliable. She supported us every step of the way and was also a huge emotional support during what was not the easiest process. There were difficulties along the way, but Anna handled everything with professionalism, patience, and dedication. Knowing we could always count on her made a huge difference. We highly, highly recommend Anna to anyone looking for an outstanding and trustworthy broker.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Just The Best

Great service all round.
Super friendly, patient, and somehow managed to make mortgages feel less scary (which I didn’t think was possible). Everything was explained clearly, no question felt silly, and the whole process was way less stressful than expected. Would 100% recommend.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Anna and the team were great from start…

Anna and the team were great from start to finish! As a first time buyer I probably needed a bit more guidance than most but Anna was more than happy to assist and take the time I needed to get my head around everything. Couldn't recommend more!

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Nest Mortgage…

Excellent experience with Nest Mortgage and Financial Solution !
Absolutely fantastic service, I cannot recommend them highly enough. Extremely helpful and friendly staff. So quick to respond and deal with any question.
Thank you Ania and Razia for everything! ❤️

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Ania was fantastic to work with

Ania was fantastic to work with. She was always quick to respond, answered all my questions patiently, and made sure I understood my options. The whole process was much easier than I expected thanks to her guidance. I’d definitely recommend to friends and family.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Anna and Razia were absolutely amazing. Stayed in touch up until completion, lifesavers for someone as anxious as myself. Very experienced and friendly service. Highly recommend.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

5 out 5 stars!

Our mortgage advisor has been with us since February 2024 and has helped us enormously in making the right decisions for our mortgage. It’s very reassuring knowing that she’s always just a text message away whenever we need clarification or have questions about mortgages, lenders, or the process in general.

The conversations with her are always easy going, and she takes the time to clearly explain legal and technical terms, which can sometimes feel overwhelming. This made the whole process much easier to understand and far less stressful.

She is always punctual, precise, and reliable, everything you would want from a trusted mortgage advisor. We truly felt supported throughout the whole journey.

I would definitely recommend her to anyone considering speaking with a mortgage advisor.

5 out of 5 stars, as always, for Anna and her team!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic advice

I contacted NEST as a first time buyer and they were incredibly helpful! They accompanied me through every step from the search, to the offer, through to completion. Thanks to all the advice I received I'm absolutely certain that I ended up saving money by using NEST services than if I had done it all by myself. Thank you for everything to Ania and the rest of the team!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

NEST- The Best Broker I Could Have Asked For!

Ania has been the best broker I could have ever imagined, and I honestly don’t know how I would have made it through the mortgage application process without her. She was incredibly patient with me, always willing to explain things multiple times, and she was consistently just a phone call away whenever I needed reassurance or guidance.

What truly sets Ania apart is that her support went far beyond just the mortgage itself. She gave me valuable advice on which property to choose, helped me understand how to make the best possible purchase, and genuinely held my hand through every step of the journey. Buying a property for the first time in the UK was one of the most stressful experiences of my life, but her expertise, calm approach, and clear passion for what she does made me feel completely at ease.

Her dedication, knowledge, and care shine through in everything she does. I couldn’t recommend Ania and the Nest team more highly — they truly made my dream of becoming a homeowner , Thank you from the bottom
Of my heart Ania and Nest team , you are the best !

24 November 2025
Unprompted review

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