I had an absolutely awful experience with JG Pest Control and strongly advise others to avoid using them. There are plenty of reliable pest control companies out there so avoid JG and don’t get sc... See more
Company replied
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See what reviewers are saying
Wish I’d checked the negative reviews before I paid JG, really regret choosing them!! I paid for a full rodent treatment package, which was supposed to include follow-up visits and a guarantee, but af... See more
Company replied
I was quoted £120 on the phone for a call-out, clearly told that was the only fee payable if they attended. After the visit, JG Pest Control took a further £270 from my card without authorisation... See more
Company replied
They failed to solve the pest problem even after multiple expensive treatments. Customer service is terrible - they don't show up for appointments and ignore calls. A complete waste of time and money.... See more
Company replied
People also looked at
Very expensive considering the work …
Very expensive considering the work carried out £850 to secure 5 small gaps in a roof from birds. Supposed to start at 8.30 but only half the team turned up. Actually started at 12 and then didn't have the right equipment to carry out the full job. Overall wasn't the greatest experience. Could have done a better job myself if hired a cherry picker and purchased some chicken wire.
25 April 2017
Unprompted review
Reply from CLOSED
Good Morning NIk and thank you for taking the time to leave this review. I am very sorry that one of our operative was late on the morning of this job and we were unable to start until 10am. I can only apologise for this inconvenience. From what I understand the job was completed as outlined in the quotation. My understanding, on reviewing this with the technicians who carried out the work, is that the work was completed to a high standard. If you wish to discuss this matter further I am more than happy to hear from you, my number is 0203 892 3822. Thanks, Matt Fenwick, Complaints and Compliance Manager.
Reply from CLOSED
Good Morning Sarah, thank you for your kind words. If you have any further pest requirements (touch wood that you don't) please do let us know, we are always here to help. JG Pest Control Team.
The only problem I found was that the …
The only problem I found was that the first person who came did not look for all the entrances the mice could get in and therefore I had to have them here 3 times. I also thought the price was too high !
25 April 2017
Unprompted review
Reply from CLOSED
Good Morning Mrs Conrich and thank you for taking your time to post this review it is much appreciated. If you need anything further please do let us know. JG Pest Control Team.
First Class Service
If you are looking to deal with a pest problem then look no further than JG Pest Control, emailed them through their website regarding a problem with a Hornets nest we had high up on a outside wall.
Within an hour we were called back to discuss the problem and was given a price for the work to be carried out and when the Technician would visit our property, we were given a time he would visit between for the next day ( less than 24 hours from email)
The next morning we received a call from the technician telling us he would be arriving within the hour. When he arrived he assessed the problem and went through the treatment he would be carrying out.
After carrying out the treatment he then advised and recommended what actions were needed to prevent future infestations. The technician Scott was very friendly and helpful and a credit to the company.
From start to finish the service from JG was friendly and professional, we cannot recommend JG highly enough, absolutely first class.
M & R White
Balsall Common
25 April 2017
Unprompted review
Reply from CLOSED
Good Morning Richard, we would like to thank you for taking the time in posting this review, it is much appreciated. If you need any further assistance with any pest control problem, please do let us know, we are always happy to help! JG Pest Control Team.
Really knowledgeable and helpful …
Really knowledgeable and helpful staff...Thanks guys
25 April 2017
Unprompted review
Reply from CLOSED
Hi Steve and thank you for the review, it is always nice to receive positive feedback. If you need anything in the future going forward please do let us know. JG Pest Control Team
Service by JG Pest Control.
The product, a spray to discourage foxes, did exactly what was described by JG Pest Control and so we recomend both the product and the service we received,
25 April 2017
Unprompted review
Reply from CLOSED
Good Morning David, thank you for your kind words. I know that foxes are lovely little critter, but people are not aware of the risks they possess, I am glad we helped you with your problem! If you have any further pest requirements (touch wood that you don't) please do let us know, we are always here to help. JG Pest Control Team.
Excellent service!!!!!!Andrey Markovic
24 April 2017
Unprompted review
Reply from CLOSED
Good Morning Andrey , thank you for your review. if you have any pest requirements going forward, please do let us know! JG Pest Control Team.
JG Pestcontrol Company has been …
JG Pestcontrol Company has been extreamly helpful and co-operative to advise on difficult matter. Their office staff as well as field staff are absolutely amazing, in particular Johnathan Byrne. Simply fantastic. Thank you
Harish
24 April 2017
Unprompted review
Reply from CLOSED
Good Morning Harish and thank you for taking your time to post this review it is much appreciated. I will be sure to pass your feedback on to Johnathan, I am sure that he will appreciate it. If you need anything further please do let us know. JG Pest Control Team.
thanks for a service well done
thanks for a service well done. The staff where efficient and effective .
24 April 2017
Unprompted review
Reply from CLOSED
Good Morning and thank you for the review, it is always nice to receive positive feedback. If you need anything in the future going forward please do let us know. JG Pest Control Team
Very efficient
Very efficient, polite and helpful the pest control engineer visited my property the same day that I called, I would definitely use this company again
Paul Gigg
Ilkeston, Derbyshire
24 April 2017
Unprompted review
Reply from CLOSED
Good Morning Paul, thank you for your kind words. If you have any further pest requirements (touch wood that you don't) please do let us know, we are always here to help. JG Pest Control Team.
Vermin
Very helpful staff who came several times to treat problem until resolved. They were punctual, polite and knowledgeable.
24 April 2017
Unprompted review
Reply from CLOSED
Good Morning Annette, thank you for your review. if you have any pest requirements going forward, please do let us know! JG Pest Control Team.
Prompt service by knowledgeable …
Prompt service by knowledgeable operatives who provided effective treatment
23 April 2017
Unprompted review
Reply from CLOSED
Hi Gatzias and thank you for your kind words. If you need anything further please do let us know! JG Pest Control Team.
Very friendly and helpful very please …
Very friendly and helpful very please with the work the guys did
23 April 2017
Unprompted review
Reply from CLOSED
Good Morning Maxine, we would like to thank you for taking the time in posting this review, it is much appreciated. If you need any further assistance with any pest control problem, please do let us know, we are always happy to help! JG Pest Control Team.
Excellent company, happy to recommend them
The staff in the office were polite, helpful and accommodating in terms of changing times to suit. Likewise, the staff who came on site explained everything they were doing and what to expect. And so far it seems to have been successful.
23 April 2017
Unprompted review
Reply from CLOSED
Good Morning Judith and thank you for taking your time to post this review it is much appreciated. If you need anything further please do let us know. JG Pest Control Team.
Reply from CLOSED
Hi Bob and thank you for taking the time to leave this review. Please call me on 0203 892 3822 to discuss this problem for you, I am sure that we can resolve this issue for you. Thanks, Matt Fenwick, Complaints and Compliance Manager
Reply from CLOSED
Hi Tracey and thank you for your email. If you need anything further please do let us know. Thanks. JG Pest Team.
Reply from CLOSED
Hi Ja and thank you for your kind words. If you need anything further please do let us know! JG Pest Control Team.
If you smell a rat
If you smell a rat, call these guys! Excellent service and no fuss.
21 April 2017
Unprompted review
Reply from CLOSED
Hi Mr Cooper and thank you for the review, it is always nice to receive positive feedback. If you need anything in the future going forward please do let us know. JG Pest Control Team
Excellent service
Excellent service. People always arrived when stated. The squirrels have now gone. Thanks. Bob read.
20 April 2017
Unprompted review
Reply from CLOSED
Good Morning Bob thank you for your kind words. I am glad that we have got on top of the squirrel problem for you. I am sure you can vouch for this but we do appreciate just how destructive they can be. If you have any further pest requirements (touch wood that you don't) please do let us know, we are always here to help. JG Pest Control Team.
Had a problem at work and called JG …
Had a problem at work and called JG PEST CONTROL and was sorted within 48 hours very impressive service at a very reasonable price .
20 April 2017
Unprompted review
Reply from CLOSED
Good Morning Ash, we would like to thank you for taking the time in posting this review, it is much appreciated. If you need any further assistance with any pest control problem, please do let us know, we are always happy to help! JG Pest Control Team.
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