Salmon Assessors Reviews 

391
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing exceptionally helpful, honest, and completely free advice during deeply stressful property and insurance situations. Consumers note that the team is extremely knowledgeable, approachable, and professional, making complex claims much easier to navigate while successfully alleviating a great deal of personal worry. However, some people mentioned that their particular insurance issues were not viable for the business to officially manage due to the smaller claim size, though they still received extremely valuable guidance and open communication over the phone directly from the owner.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising the team for providing expert advice,... See more

Claim

People report positive experiences with claim, noting that reviewers find the team extremely supportive,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional professionalism,... See more

Service

Clients share positive opinions on service, highlighting that reviewers experienced incredible support and... See more

Customer communications

Consumers find customer communications to be direct and helpful when reaching out for initial advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We contacted Salmon assessors regarding a complex claim that had been dragging on for 8 years and we desperately felt we probably needed the help of a loss assessor at this point. We were just EXTREME... See more

Company replied

Rated 5 out of 5 stars

After initially being a bit sceptical, on recommendation from a friend I called Salmon Assessors for an insurance issue I was having trouble in resolving. I spoke to Jeff, who couldn’t have been more... See more

Company replied

Rated 5 out of 5 stars

I originally called Salmon Assessors to employ their services on a whim whilst searching google. It’s the best call I could have made. Never did I expect, in this day and age that people would’ve... See more

Company replied

Rated 5 out of 5 stars

We contacted Salmon Assessors as we wanted to get some initial advice on a potential claim and how to deal with the situation. We got great advice from Jeff who spent a lot of time with us on the phon... See more

Company replied


Company details

  1. Loss Adjuster
  2. also in
  3. Insurance Attorney

Written by the company

Salmon Assessors has become a household name in the UK insurance claim and negotiation industry. We are the acknowledged leaders in our field, with no other loss assessor able to legitimately match our commitment to securing the highest possible settlements for our clients. Be aware of the loss adjusters acting for your insurers. Do not be misled by thinking they are acting for you. They have only one agenda: to minimise or deny your claim. Salmon Assessors know every one of their tactics and how to counter them. Nothing now surprises us in our 5th decade of acting only for claimants. We've seen it all. Insurance companies exist to sell insurance, which is why they always distance themselves by using loss adjusters to negotiate on their behalf. Unlike many loss-assessing companies who "go with the flow" and do what the loss adjusters tell them, Salmon Assessors do not flinch when faced with loss adjusters who are prepared to do and say anything to knock down your claim. Don't settle for second best when making an insurance claim. Choose Salmon Assessors to fight your corner. We don't accept any nonsense from the insurance companies. Our sole remit is to ensure the maximum payout you are entitled to. When considering your choice of a public loss assessor to represent you, check our online reviews and those of our competitors to make an informed comparison of your own. And never forget our tagline, "We're on Your Side! We look forward to representing you personally or your business.


Contact info

5.0

Excellent

TrustScore 5 out of 5

391 reviews

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5.0

All reviews

(391)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Great advice Jeff really helped and…

Great advice Jeff really helped and explained the situation

14 December 2023
Unprompted review
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Reply from Salmon Assessors

So pleased that we were able to help. We don't like to "sugar-coat" an explanation. There's that wonderful old saying, "The certainty of misery is better than the misery of uncertainty"!

Rated 5 out of 5 stars

Super helpful guidance from the team…

Super helpful guidance from the team here, especially John. They had great insights and advice on what we needed to do to make our insurance claim at a time when our insurance provider was being completely unhelpful.

1 December 2023
Unprompted review
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Reply from Salmon Assessors

Thank you ever so much for your kind words. We are fairly new to the assessing industry (having only been doing it 24/7 for forty years!). John’s a star but just in case his head swells, our whole team are brilliant and knowledgeable.

Rated 5 out of 5 stars

I had a great conversation with Jeff…

I had a great conversation with Jeff Salmon over the phone who offered us great advice. I would definitely recommend speaking with them

23 November 2023
Unprompted review
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Reply from Salmon Assessors

I appreciate the compliment Mr Morgan, I promise you that any of our team would’ve been equally as good. We so look forward to helping you.

Rated 5 out of 5 stars

Great advice.

Great advice over the phone with Gary today (16/11/23). Very grateful for the conversation over subsidence and insurance issues.

16 November 2023
Unprompted review
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Reply from Salmon Assessors

That’s what we’re here for and glad to offer 40 years of loss assessing experience. Thank you for your kind words which we so appreciate.

Rated 5 out of 5 stars

these guys are brilliant

these guys are brilliant and know their stuff,if ever you need a loss adjuster look no further these guys are excellent and will work for your best interests ,can't recommend enough
samuel

6 November 2023
Unprompted review
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Reply from Salmon Assessors

We are so pleased that you are happy with our service. We’re fairly surprised because we are very new to the loss assessing industry… We’ve only been at it for 40 years! Your review is so appreciated.

Rated 5 out of 5 stars

I called Salmon Assessors

I called Salmon Assessors, Jeff Salmon answered gave me some advice and advised me what to say to the insurers agent, upon doing so agent appointed loss adjustor the very next day, couldn't be more happier with the advice give, would highly recommend them to anyone.

26 September 2023
Unprompted review
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Reply from Salmon Assessors

Your review is so appreciated. Your claim is too small for us to handle, but that didn’t mean that we couldn’t give you some advice to get the claim sorted. In short, your insurers were treating you like a fool. We told you who to speak to and it appears that your phone hasn’t stopped ringing with apologies from the insurance company. If they give you any further trouble let us know and we will get this claim sorted for you gratis.

Rated 5 out of 5 stars

Highly recommended !

A few months ago, I was speaking to a colleague about a business interruption claim for our hotel during the pandemic which we had failed to make because our insurance brokers confirmed that there was no chance (not even a tiny chance!) that the insurers would meet our claim.

We were also 18 months out of date from when we should have made our claim. A friend mentioned Salmon Assessors who had just successfully completed a claim for them. We contacted them and dealt with their John Jefferson who was very upbeat about getting paid. So strange that our brokers said "no chance" and this company said "every chance".We had nothing to lose and in less than two months they had secured us a £100K settlement much to the embarrassment of the insurance brokers who I had assumed were meant to be knowledgeable and representing our interests.

Pleased to highly recommend them and thanks John.

15 January 2023
Unprompted review
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Reply from Salmon Assessors

Well… we must’ve done something right because we can see you’ve kindly left us another review on Google. It was me who initially spoke to you when you reached out to us so i’ll take the credit for suggesting that our John Jefferson takes charge of this. (John has the tenacity of a bulldog and is a font of knowledge on the subject of business interruption claims. If John tells you that the claim should be paid then it WILL be paid!

Also, it is us who must thank you for putting your trust in us.

Rated 5 out of 5 stars

Salmon assessors is a the best

John and Jeff are the greatest in the industry. Salmon assessors is a trustworthy firm who will fight for your best interests. I was unaware how reluctant insurance companies were to paying out policies. They use every trick in the book to not pay at all. Delaying claims and slow at replying. With the help of John I was able to defeat the insurance company, something I wouldn’t be bale to do on my own. I was very happy with the professional and yet friendly manner in which they carried out the work. The claim was dealt with efficiently and promptly and everything he said would happen - did. I would not hesitate to use this company or to recommend others if I ever have a serious insurance claim in the future. Thanks once again.

16 September 2023
Unprompted review
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Reply from Salmon Assessors

It is us who have to thank you for putting your trust in us to get this sorted. We are fairly new to this industry (just 40 long years!) and when we tell you that we will succeed...trust us...we WILL succeed. However, should we feel that there is little chance of success, will will no "sugar-coat" and tell it to you precisely as it is.

Rated 5 out of 5 stars

soul and heart

I was blown away by the warmth of Jeff , he puts his soul and heart into each case , He is very professional and very knowledgeable , i highly recommend him

19 September 2023
Unprompted review
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Reply from Salmon Assessors

Yumi - We thank you so much for your lovely words, but, as I’ve said previously, I’m so lucky to be surrounded by a fantastic team of Loss Assessors who simply will not take “No for an Answer”. It has been a pleasure knowing you.

Rated 4 out of 5 stars

Professional Effective Service

Salmon Assessors provided invaluable experience and expertise in guiding us through the management of our complex claim, which ended successfully.

The cost of their services has represented value for money to us.

26 May 2023
Unprompted review
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Reply from Salmon Assessors

We so appreciate your kind review and we must also thank you for putting your trust in our team. We want to know what we can do better next time so we can earn that extra star!

Rated 5 out of 5 stars

Good advice

It's a pity our claim was too small for Salmon Assessors to take on but Jeff gave us some useful, free tips to use with our own insurers - thank you. Would recommend speaking to them.

31 August 2023
Unprompted review
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Reply from Salmon Assessors

We really appreciate your kind words. Because a claim might be too small for us to profitably handle, it doesn't mean that we can't give as much good advice to help. And, to reiterate our conversation, if your insurers give you any problem we will be please to make a couple of calls on your behalf and get it sorted at no cost.

Rated 5 out of 5 stars

Excellent company

Excellent company, really helpful and informative, highly recommended. Jeff is a lovely and honest guy, told us as it is. Thank you.

23 August 2023
Unprompted review
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Reply from Salmon Assessors

Well, if you want to equate "honest and lovely" to "telling it like it is" then fine. We don't believe in sugar-coating the facts. However, let's keep our fingers triple-crossed with your claim!

Rated 5 out of 5 stars

Friendly, and get results

We were extremely impressed with the work that Salmon Assessors did on our behalf. They were genuinely one of the best companies I've dealt with - they called back when they said they would, they explained what they were doing carefully, they were extremely commercial in their suggestions, they were good fun, and they got a result that was better than we could have imagined! Huge props to Jeff, John, Kunal and the rest of the team.

1 July 2023
Unprompted review
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Reply from Salmon Assessors

Thank you for your kind words. We do need to make it clear that results of this magnitude aren’t an everyday occurrence, however much we pride ourselves on our expertise and business nous!

Your insurers originally put forward a four-figure settlement, and experience tells us many Loss Assessors might have advised you to accept. However, John (The Rottweiler!) Jefferson “smelt blood” on your businesses’ claim and eventually managed to secure a six-figure sum for you—a staggering 3500% increase! (We are happy to boast about this one!)

It is us who also have to extend our gratitude to you and your team for instructing us and placing your trust in our handling of this very interesting claim. We genuinely enjoyed guiding you and your business through the often murky intricacies of the insurance claim world. While we always aim high, do bear in mind that such outcomes aren’t always guaranteed! Or as a school teacher of mine, 55 years ago, used to say, “…The impossible we can do immediately, miracles take a bit longer…”

Rated 5 out of 5 stars

A great trustworthy firm who will fight…

A great trustworthy firm who will fight for your best interests. I was unaware how reluctant insurance companies were to paying out policies. They use every trick in the book to pay the smallest amount possible or not pay at all. Delaying claims and slow at replying. With the help of Jeremy and Salmon I was able to obtain a much better result than I would have got on my own. Communication was great and they keep you informed every step of the way. I definitely would not recommend taking on an insurance company without these guys in your corner to guide and support you. Thanks once again.

10 July 2023
Unprompted review
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Reply from Salmon Assessors

We can’t express how much our team appreciates your kind words and it makes our purpose all the more enjoyable.

Rated 5 out of 5 stars

Honest, responsive and most helpful company

Apart from being kind, responsive and knowledgable, Jeremy is the most honest Professional I have ever come across!
The company provides a personalised service and will only ever take on a claim if the customer cannot complete it by themselves. Jeremy negotiated a very successful claim for me.
I am so impressed by this company.
Highly recommended!

20 July 2023
Unprompted review
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Reply from Salmon Assessors

Dear Esther, you’ve given me a conundrum. If I told Jeremy of your kind words, it will swell his head more than it ought to be! Moreover, it’s us who should be thanking you for trusting us with your claim. With kindest regards. Jeff Salmon

Rated 5 out of 5 stars

Excellent service

A big thank you to Jeremy at Salmon Assessors for taking the time to speak to me and for all the advice and help given, which is greatly appreciated.

I would definitely recommend Jeremy at Salmon Assessors.

10 July 2023
Unprompted review
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Reply from Salmon Assessors

Thanks Christa for your kind words. I’m not sure whether to pass your review to Jeremy because we don’t want to swell his head any further because he’s on a roll with 5 Star reviews!

Rated 5 out of 5 stars

Excellent & highly recommended

Thank you Gary at Salmon Assessors, your advice has been invaluable at an incredibly difficult time regarding a fire claim.

I can't thank you and Salmon Assessors enough.
Professional, friendly and excellent advice.

Thank you again.

6 July 2023
Unprompted review
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Reply from Salmon Assessors

Fiona-we really do appreciate your kind words, and I will ensure that Gary is notified.

Rated 5 out of 5 stars

A1 SERVICE

I would like to thank Jeremy for all his help and support through a very complex claim that took 13 months from start to finish with a lot of stressful days and nights .
we had a fire which caused extensive damage to our home but with the help and reassurance throughout the whole claim and helped to get everything we were entitled to .it was great knowing someone always has your back THANKS AGAIN JEREMY

18 April 2023
Unprompted review
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Reply from Salmon Assessors

This was indeed a more than complicated claim, made unnecessarily complicated by your insurers, and their loss adjusters. They tried their damndest at every crossroads to knock your claim down.

However, we do not call Jeremy “the Rottweiler“ for no good reason! In 40 years of loss assessment, we have been down these roads many times, and we are not prepared to allow loss adjusters and their paymasters to trample over our clients.

Thank you for your kind review, and I will ensure that Jeremy and his entire team are notified.

Kindest regards,

Jeff Salmon (For and on behalf of Salmon Assessors)

Rated 5 out of 5 stars

John & Jeffery have been amazing…

John & Jeffery have been amazing thought our Claim, always at the end of the phone/email keeping us fully informed. We would recommend them to anyone!

16 June 2023
Unprompted review
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Reply from Salmon Assessors

Samantha - We are only as nice as our clients (!) and you and your practice were a pleasure to deal with. We have also noticed that you've be kind enough to mention us on another review platform so I suppose we must have done something right!

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