Salmon Assessors Reviews 

391
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing exceptionally helpful, honest, and completely free advice during deeply stressful property and insurance situations. Consumers note that the team is extremely knowledgeable, approachable, and professional, making complex claims much easier to navigate while successfully alleviating a great deal of personal worry. However, some people mentioned that their particular insurance issues were not viable for the business to officially manage due to the smaller claim size, though they still received extremely valuable guidance and open communication over the phone directly from the owner.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising the team for providing expert advice,... See more

Claim

People report positive experiences with claim, noting that reviewers find the team extremely supportive,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional professionalism,... See more

Service

Clients share positive opinions on service, highlighting that reviewers experienced incredible support and... See more

Customer communications

Consumers find customer communications to be direct and helpful when reaching out for initial advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We contacted Salmon assessors regarding a complex claim that had been dragging on for 8 years and we desperately felt we probably needed the help of a loss assessor at this point. We were just EXTREME... See more

Company replied

Rated 5 out of 5 stars

After initially being a bit sceptical, on recommendation from a friend I called Salmon Assessors for an insurance issue I was having trouble in resolving. I spoke to Jeff, who couldn’t have been more... See more

Company replied

Rated 5 out of 5 stars

I originally called Salmon Assessors to employ their services on a whim whilst searching google. It’s the best call I could have made. Never did I expect, in this day and age that people would’ve... See more

Company replied

Rated 5 out of 5 stars

We contacted Salmon Assessors as we wanted to get some initial advice on a potential claim and how to deal with the situation. We got great advice from Jeff who spent a lot of time with us on the phon... See more

Company replied


Company details

  1. Loss Adjuster
  2. also in
  3. Insurance Attorney

Written by the company

Salmon Assessors has become a household name in the UK insurance claim and negotiation industry. We are the acknowledged leaders in our field, with no other loss assessor able to legitimately match our commitment to securing the highest possible settlements for our clients. Be aware of the loss adjusters acting for your insurers. Do not be misled by thinking they are acting for you. They have only one agenda: to minimise or deny your claim. Salmon Assessors know every one of their tactics and how to counter them. Nothing now surprises us in our 5th decade of acting only for claimants. We've seen it all. Insurance companies exist to sell insurance, which is why they always distance themselves by using loss adjusters to negotiate on their behalf. Unlike many loss-assessing companies who "go with the flow" and do what the loss adjusters tell them, Salmon Assessors do not flinch when faced with loss adjusters who are prepared to do and say anything to knock down your claim. Don't settle for second best when making an insurance claim. Choose Salmon Assessors to fight your corner. We don't accept any nonsense from the insurance companies. Our sole remit is to ensure the maximum payout you are entitled to. When considering your choice of a public loss assessor to represent you, check our online reviews and those of our competitors to make an informed comparison of your own. And never forget our tagline, "We're on Your Side! We look forward to representing you personally or your business.


Contact info

5.0

Excellent

TrustScore 5 out of 5

391 reviews

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5.0

All reviews

(391)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Cannot recommend Jeff more highly…

I honestly cannot recommend Jeff highly enough. He has been so helpful, offering thoughtful advice and exceptional knowledge and expertise. He took the time to explain everything clearly. What could have been a complicated and potentially stressful process has been made so much more straightforward and manageable - thanks to his guidance. His professionalism, kindness and genuine willingness to help have made a real difference, and I am extremely grateful for his support. I would thoroughly recommend Jeff to anyone needing help or advice with an insurance claim. Clare

19 October 2026
Unprompted review
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Reply from Salmon Assessors

Thanks for your kind words, Clare, but, hand on heart, while I'm happy to take the credit for our conversation, you would not have received any less a response from any of brilliant team. Fingers crossed on the claim.

Rated 5 out of 5 stars

Salmon Assessors are very helpful

Salmon Assessors have been extremely supportive, helpful and professional in the matter of insurance claims which we have ongoing with home insurance claim. I'm very happy to say Salmon Assessors are very friendly and a listening company with compassion and understanding when it comes to insurance claim and processes. They are genuine in helping people, I highly recommend them to anyone looking for loss assessors as they go beyond the norm to make a big difference in your time of need.

11 October 2026
Unprompted review
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Reply from Salmon Assessors

Thank you Jay. It has been a great pleasure dealing with Mukesh’s claim and lets get it over the line. Insurers are not treating him fairly.

Rated 5 out of 5 stars

Salmon Assessors

Salmon Assessors, Have been an absolute pleasure to deal with… Straight forward to the point advice, listen to what you have to say and only take on your case if they believe you have a real chance at success. I would recommend to anyone having difficulty with their insurer.

3 October 2026
Unprompted review
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Reply from Salmon Assessors

That’s what we do, and that's how we do it! Spread the word!

Rated 5 out of 5 stars

Fast and efficient.

Oh! I have got a 10star service from Salmon Assessors. Jeffrey was very straight forward and dealt with my claim fast and efficiently, I would recommend his practice to everyone.
Thank you.

28 September 2026
Unprompted review
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Reply from Salmon Assessors

Well… it has to be said that we’ve never been given 10 stars before! Perhaps it's us who have to thank you for having chosen us to help you."

Rated 5 out of 5 stars

Used ChatGPT to find a Loss Assessor…

Used ChatGPT to find a Loss Assessor and it gave us two options. Needless to say our first choice turned out to be the best one. Once explained Salmon Assessors got straight to work, they made it so simple by just getting straight to the problem and at this stage we do not have to think about costs. All interactions have been calming which has relieved us of worry. Would recommend to family and friends, also anyone looking for a friendly ear.

23 September 2026
Unprompted review
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Reply from Salmon Assessors

Thank you for kind words. We don’t need to tell you that this will not be an easy claim. Fingers crossed. Thank you for having contacted us and a big vote of thanks to chatGPT for recommending us!

Rated 5 out of 5 stars

Excellent Loss Assessors fighting the Insured's corner.

I am a retired Chartered Surveyor with 50 years experience of dealing with many and varied property professionals, contractors and suppliers.
The professional service offered by Salmon Assessors, and particularly Jeff Salmon, is top notch with a friendly, personable approach and very prompt action.
I needed urgent help on a subsidence claim against Loss Adjusters appointed by my Insurers. Jeff listened carefully to understand the issues and provided comprehensive and excellent advice from his extensive experience. I really appreciated Jeff's input and truly felt I had somebody fighting my corner against my Insurers Loss Adjusters.

25 February 2026
Unprompted review
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Reply from Salmon Assessors

Thank you for your kind words, Mr. Cummings. However, I can assure you that you would have had an equal service from any of our fine team. Thank you for having chosen us.

Rated 5 out of 5 stars

Outstanding company.....

We contacted Salmon assessors regarding a complex claim that had been dragging on for 8 years and we desperately felt we probably needed the help of a loss assessor at this point. We were just EXTREMELY fortunate to have chosen Salmon Assessors.... from the first telephone contact Jeff has been an absolute star! He has supported, advised and given of his time and expertise freely. He is so approachable and non judgemental, and seems to work 24/7! We still do not have closure on our claim as yet, but Jeff and his team, especially Jonathan in legal, are definitely our rays of light in this depressing world of insurance claims. We just can't recommend Salmon Assessors more highly.

14 September 2026
Unprompted review
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Reply from Salmon Assessors

Thanks for your kind words. That's what we do, and that's how we do it. Thank you for mentioning my name, but I assure you that any of my team would have given you precisely as good help. Thank you for choosing us.

Rated 5 out of 5 stars

I highly recommend Salmon Assessors

I highly recommend Salmon Assessors. I spoke to them after five years of grappling with a subsidence claim that was still not resolved but included two engineers’ reports, two official complaints and a Financial Ombudsman case. It is not a hugely expensive case but it is structural. was articulate and instilled confidence and relief in me. My advisor clearly understood the situation. His advice was exceptional: detailed, accurate and highly professional. He gave me the guidance and determination not to accept a technically inadequate solution to our claim.

8 September 2026
Unprompted review
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Reply from Salmon Assessors

Firstly, we have to thank you for having chosen us. You were a joy to deal with.

Rated 5 out of 5 stars

Really helpful and friendly service…

Really helpful and friendly service from Jeff. He was very knowledgeable and gave me some excellent advice at an early stage of my insurance claim, completely free of charge. He explained everything clearly and was very kind and reassuring. I really appreciated his help and will definitely be getting back in touch after the insurers’ visit. Highly recommended!

4 September 2026
Unprompted review
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Reply from Salmon Assessors

Thanks for your kind words, although I assure you that any of our team would have been equally as helpful. (On some subjects, some of them are more knowledgeable than me!) Thank you for having chosen us.

Rated 5 out of 5 stars

Good advice

John has been very helpful in helping me progress my claim after my insurers offered a very low settlement figure for an escape of water

1 September 2026
Unprompted review
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Reply from Salmon Assessors

We really appreciate your kind words, and perhaps we should also thank you for choosing us.

Rated 5 out of 5 stars

Great help and advice

We contacted Salmon Assessors as we wanted to get some initial advice on a potential claim and how to deal with the situation. We got great advice from Jeff who spent a lot of time with us on the phone talking matters through, taking our questions and putting our minds at ease. Jeffrey's expert advice, witty comments and professionalism has given us confidence to move forward. It's clear that Salmon assessors have years of experience in this field. We will be definitively returning for further advice and support in the future.

28 August 2026
Unprompted review
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Reply from Salmon Assessors

Your kind words are so appreciated. However, whilst I'm happy to take the credit this time, I categorically assure you that any of our senior assessors would have been equally as helpful. Thank you so much for having chosen us.

Rated 5 out of 5 stars

Huge thanks to Jeff for his exceptional…

Huge thanks to Jeff for his exceptional assistance during our challenging times. His unwavering support and dedication to assist with the claim over the past few months have been truly invaluable.
I wholeheartedly recommend Salmon Assessors, as they consistently exceed expectations in helping individuals like myself. 🙏

4 August 2026
Unprompted review
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Reply from Salmon Assessors

That's our pleasure, Nita, and that's who we are and what we do! While I'm happy to take the credit for your review, I assure you that any member of our team would have given you the same support. Thank you for choosing us.

Rated 5 out of 5 stars

Exceptional service!

I am incredibly impressed with the service provided by Jeremy @ Salmon Assessors. The online submission process was very straightforward, and I received a clear and detailed analysis and strategic recommendation immediately. It is rare to find a company that delivers such efficient, transparent, and empathetic customer service when you need it most. I highly recommend them to anyone looking for reliable claim assistance. They truly care about their customers.

7 August 2026
Unprompted review
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Reply from Salmon Assessors

Thank you so much for your kind words, and we shall of course pass these on to Jeremy. Perhaps it's us who have to thank you for having picked our company.

Rated 5 out of 5 stars

Exemplary help with insurance migraines

I can't speak highly enough of my experience with Salmon Assessors, and John Jefferson in particular. I have had two unrelated, serious and complex property matters to deal with over the past 18 months, and I have received detailed, thoughtful and impeccable expert advice and support along the way. Despite neither case being formally taken on due to a) policy coverage and b) timing (we asked for help too far into a claims process rather than at the start), Salmon Assessors has always been open to questions, unstintingly kind in their responses, generous in sharing valuable expert insight, and operates with intentional excellence. When insurance policies now offer marginal coverage as the norm for the issues we rely on them for, Salmon would be my first port of call for help to start and solve any claim.

10 August 2026
Unprompted review
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Reply from Salmon Assessors

We sincerely thank you for your kind words, and further thanks for having chosen our company.

Rated 5 out of 5 stars

Great help and advice

I got some great help and advice from Salmon Assessors. Very approachable people. Thoroughly recommend them.

6 August 2026
Unprompted review
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Reply from Salmon Assessors

Huge thanks, Martyn, for your kind words.

Rated 5 out of 5 stars

Jeffrey goes above and beyond

I had a fantastic experience speaking with Jeffrey at Salmon Assessors. Although my claim wasn't something he could represent me on, he took the time to provide clear, practical guidance and even drafted a letter for me to use with my insurance company. Exceptional service, honest advice, and incredibly generous with his time.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Building Insurance Claim. Flood damage.

our first building insurance claim (flooded basement) in over 40 years was somewhat daunting and frustrating dealing directly with the insurers and their agents. So we decided to appoint an assessor to act on our behalf and an internet search resulted in us appointing Salmon Assessors. John at Salmon was extremely helpful and professional, he relieved us of the stress and negotiated the settlement from the insurance company that was beyond what we would have received if we had tried to handle the claim ourselves. I highly recommend Salmon Assessors. !!

30 July 2026
Unprompted review
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Reply from Salmon Assessors

Thank you Andy for taking the time to review our services that we are obviously delighted super pleased that you found them useful. We will of course let John know of your kind words and hopefully, like many others, you have realise that he is very much a wolf in sheets clothing! He doesn’t let loss adjusters wriggle even a little bit!

Rated 5 out of 5 stars

The representative of Salmon Assessors…

The representative of Salmon Assessors had been extremely helpful with a great knowledge.
I would definitely reccomend to anyone.

23 July 2026
Unprompted review
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Reply from Salmon Assessors

Thank you for choosing us .

Rated 5 out of 5 stars

Reduce the stress and paperwork

Excellent service from start The team was professional,
responsive, and made the insurance claims process much less stressful . I highly recommend their services.

17 July 2026
Unprompted review
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Reply from Salmon Assessors

Thank you so much for your kind words, Ashvin. You have been a pleasure to deal with, and perhaps it is us who have to thank you for choosing us.

Rated 5 out of 5 stars

What an amazing company

I would like to say a big thank you to Jeff and his team for all their help in dealing with a very tricky insurance claim, from being one of the worst times in life, Jeff and his team took control and made the situation reassuring and calm.

Having received my payout now , I can get back on with life and won't forget what Jeff and his team done for me.

1000 % recommended !!

18 June 2026
Unprompted review
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Reply from Salmon Assessors

Thank you so much for your kind words, Jennifer, and as we always tell our clients, leave us to do what we do best, which will leave you to do what you do best! Your kind review is so appreciated and perhaps it's us who have to thank you for having chosen us to represent you.

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