Salmon Assessors Reviews 

Great expert, trustworthy and considerate advice while making inquiry about their service for a claim.

Wow! One call and you get straight through to a real person, no call centre no buck passing. Jeffrey gave me his time and excellent realistic advice. Cannot recommend highly enough.

This was my first experience dealing with a subsidence claim caused by internal foundation movement, and I initially trusted that my insurance provider would act in my best interests. After two years, the loss adjuster confirmed that the movement had stopped, and the insurer’s building contractor proposed laying a new floor in the hall, lounge and dining rooms while we continued living in the property. At this stage, I realised I required accredited professional support, so I researched and contacted Salmon Assessors and spoke with Jeremy, whose knowledge and experience were immediately evident and who recognised the situation as a serious injustice. The following day, Jeremy visited the property to see first-hand how inadequately the claim had been managed and took immediate steps to address the situation. Throughout this lengthy and challenging process, Jeremy has provided consistent, proactive support, remaining available by telephone and attending every property meeting with the loss adjuster and building contractor to ensure decisions were properly challenged, standards were maintained, and my interests were fully represented. Now, in our sixth year, thanks to Jeremy’s dedication and professional handling of the claim, we have been relocated to a like-for-like property within our area, with full building investigations and remedial works due to commence. As a result of Jeremy’s expertise, extensive internal and external repairs will be completed. I would highly recommend Salmon Assessors, and particularly Jeremy, as I firmly believe this outcome would not have been achieved without his guidance and support.

Very understanding of our situation, gave us great advice and really helped us out. Would highly recommend. Honestly great!

Very helpful and honest advice regarding and ongoing claim. Suggested next steps and offered further guidance when needed.

I did a google search needing support for a landlord insurance claim. Rang the firm after seeing all the 5 star reviews. If I was wondering why they had so many 5 star reviews it was clear following the call. Really knowledgable and just wanted to help with no interest in just selling their services. Thankful for the advice

I called to inquire about a claim I needed help with. Even though my claim didn't meet the criteria for their services, the team immediately offered guidance and provided me with a legal letter and instructions on how to use it for my claim. It's rare to encounter that old-fashioned customer service these days, and it certainly doesn't go unnoticed. I'd happily recommend them to others, and my only regret is that I couldn't get to work with them further.

I called for their services. Jeff clearly advices me I didn’t need a loss adjuster and advised me on how I should go about for my claim. We chatted for about 20 mins. Very honest and friendly chap. He also said if I am not successful to call him again and he would help me.

I originally called Salmon Assessors to employ their services on a whim whilst searching google. It’s the best call I could have made.
Never did I expect, in this day and age that people would’ve been so forthcoming with useful information without once asking me to “sign up”, tell me their fees or force me to use their services with some deviously cunning sales pitch.
They are so honest!
A delightful bit of light In an otherwise dark and crooked world that we now live in.
Thank you Jeff and team keep up the amazing work levelling the field for us mere mortals against the bully boys of the insurance world.

I had a very positive experience and, in particular, speaking with Jeff. The advice was offered freely and without obligation, in fact, it was refreshingly candid in suggesting that I may not require their services at this stage if at all, while inviting me to get back in touch should matters develop or difficulties arise. Jeff was a pleasure to speak with — jelly babies’ preference over wine gums notwithstanding. From someone who found themselves in a bit of a pickle thanks to a burst pipe, give them a call, you will be better for it.

A flat was sold to me with a pre-existing leak which the freeholder was aware of. The freeholder refused to compensate me and the insurance company was offering me a negligible amount of compensation. I was very upset with the whole situation. I contacted Salmon Assessors. The person I spoke too understood what I was going through and was very positive to me. He could tell that I had been through a lot. He gave me much guidance and support over the phone. He said it was something that can be resolved, advised me what to do and then keep them in the loop if the matter has not been resolved.

I had contacted Salmon Assessors to get help on my insurance claim. I found the staff extremely helpful, professional and very knowledgeable. They were both empathetic and Professional, at the same time. The customer support provided is applaudable and would highly recommend them for their helpfulness and understanding approach.

Salmon Assessors were absolutely exceptional during an extremely stressful insurance situation. Their expert guidance, clear advice, and hands-on support turned what could have been an overwhelming process into something manageable. Jeff and the team went far beyond anything I expected — giving time, patience, and real insight every step of the way. I always felt completely supported and confident that my claim was in the best hands. If you are facing any complex insurance or property issues, Salmon Assessors are simply the best — professional, knowledgeable, and genuinely caring. Truly outstanding.

Outstanding service from Salmon Assessors from start to finish. I was dealing with several extremely complex insurance and property issues, and their expertise, professionalism, and genuine care made a huge difference to my claim.

Jeff went above and beyond, giving me time, clear guidance, and practical support when I needed it most. They handled everything with the highest level of professionalism, making a stressful insurance process much easier to navigate. I felt completely confident throughout.

I cannot recommend Salmon Assessors highly enough to anyone needing reliable, professional, and supportive assistance with insurance claims. An exceptional service – look no further.

The best call I have made!
Unbeknown to me — or perhaps I should have done a little more research — Salmon Assessors deal with much larger claims than my seemingly insignificant one. However, until I discovered this at the end of my conversation with Jeff, you would have thought I was placing a claim for my stately home!
He was so engaging and patient, listening to my tale of woe, asking questions and getting all the information he needed. I am sure he was extremely busy, but you would never have known. Even after Jeff kindly explained that my claim would not be viable for them, he still took the time to help and offer advice, for which I am extremely grateful.
I would truly love to name the company I am having issues with and point them in Jeff’s direction to show them how customers — and potential customers — should be treated. Truly refreshing in this world of ours.
Thank you Jeff.

Jeff Salmon & team were so helpful & generous with their time, when we needed advice on an insurance claim following a fire. We didn't have to use their services this time, but wouldn't hesitate to do so in the future. Highly recommend to anyone who is at a loss with how to handle a claim/dealing with Insurers.

I had a very pleasant conversation with these guys and they are very supportive from start to finish. They really helped get things moving at the start and I strongly recommend to use these guys!

John is godsent, provided such good advice. Very helpful and thankful that these sort of people still exist.

We had a flood that affected my flat and the one below. Phoned this company and spoke to someone there who advised me that this was something that I would be able to sort out myself without spending money on a loss assessor. He gave me full instructions and confirmed that if if I were to encounter any problems, I should ring them and they’d get it sorted at no charge. Would definitely recommend them if you have a bigger claim.

We received incredible support and expert guidance during what was a very stressful time dealing with our insurer. From start to finish, Salmon Assessor truly put us first and went over and beyond to help us every step of the way. They were highly professional, extremely knowledgeable, and an absolute joy to work with. Excellent experience and we couldn’t recommend them highly enough.