Ruth Pitts Estate Agent Reviews 381

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitudes, making interactions pleasant and productive. Many people highlight the outstanding customer service, appreciating the personalized and understanding approach. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience, often mentioning quick response times and smooth communication. Reviewers consistently found the company easy to contact, with many noting their availability outside of standard business hours. This accessibility, combined with prompt and professional responses, contributed significantly to a stress-free experience for many customers.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent communication,... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the quick... See more

Customer communications

Customers had positive experiences with contact. Reviewers consistently praise the ease and efficiency of... See more

Based on these reviews

Rated 5 out of 5 stars

We chose Ruth to sell our home in Ackworth, with absolutely no regrets. Brilliant communication at all times, after less than 2 months on the market we’ve sold for asking price. I’ve never felt any qu... See more

Rated 5 out of 5 stars

As a first time seller I felt really anxious about the unknown but from the moment we met Ruth she put us at ease straight away. Her communication is fantastic, she never makes you feel like you’re as... See more

Rated 5 out of 5 stars

From first meeting Ruth at the valuation for selling it was an easy and obvious decision to choose her to carry out the house sale. Any questions I had about the process were answered promptly and... See more


Company details

  1. Real Estate Agency
  2. Conveyancer
  3. Mortgage Broker

Written by the company

Hi I'm Ruth Pitts, your local property professional, covering Pontefract and surrounding areas Why choose me to sell your property? I am now able to work exactly the way I have always wanted, giving a high level of care and attention to each client. Only acting for a handful of sellers at any one time means that I can work in a way that's specifically tailored to each of you. I am here to help you from start to finish, giving you the peace of mind that your biggest asset is in safe hands! I always put in 100% to each selling journey, so much so that I feel like I'm moving with you!


Contact info

5.0

Excellent

TrustScore 5 out of 5

381 reviews

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Rated 5 out of 5 stars

First home

We were very wary as we were buying our first home, but Ruth and her team were very understanding. They talked us through everything and explained things thoroughly. They kept in contact all throughout the process and we can’t thank them enough. Would definitely use again if we sold/bought another home. Thank you so much. Definitely recommend 100%

31 March 2026
Unprompted review
Rated 5 out of 5 stars

We chose Ruth to sell our home in ackworth

We chose Ruth to sell our home in Ackworth, with absolutely no regrets. Brilliant communication at all times, after less than 2 months on the market we’ve sold for asking price. I’ve never felt any question or anxiety was a problem ever! we also had the pleasure of dealing with a colleague John. Who stood in for a viewing, again perfect communication throughout and that viewing ended with a sale. Great service can’t be happier.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

We have sold our home twice now through…

We have sold our home twice now through Ruth Pitts estate agents and on both occasions Ruth and her staff have been amazing, they work so hard and are available 7 days a week if you have any problem. On both occasions we sold our home within 3 weeks. Ruth isn't just an estate agent, she is just like a friend helping you sell your home. We would always recommend her to anyone who is thinking of selling their property.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service!

We have just had our offer accepted on a property being sold by Ruth Pitts. We have dealt with Ruth herself and has always been excellent with communication answering any queries we have had.
We did view a number of properties listed with this estate agent and arranging viewings has always been easy and staff are wonderful.
I wish we would’ve sold our own property through Ruth as the service has been excellent but we know for next time!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

First time seller

As a first time seller I felt really anxious about the unknown but from the moment we met Ruth she put us at ease straight away. Her communication is fantastic, she never makes you feel like you’re asking too many questions and always keeps you updated. I would highly recommend Ruth Pitts and wouldn’t hesitate to use her services again in the future. Thank you for everything Ruth 🌟

8 April 2026
Unprompted review
Rated 5 out of 5 stars

10/10 well deserved

Selling the family home after the death of a loved one is not easy. Thankfully Ruth was there to help, she made it easier for us all. Ruth dealt with everything taking the stress away for us. We cannot recommend Ruth highly enough.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Seller & buyer review

We had a fantastic experience working with Ruth while selling our home and purchasing our next one. Her communication was exceptional—clear, consistent, and reassuring throughout the entire process. We always felt well informed and never once felt out of the loop.
Ruth’s professionalism and support made what can often be a stressful experience feel seamless. We’re extremely happy with the service we received and would highly recommend her to anyone looking to buy or sell a property.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Time to sell

We first had our property valued by Ruth 6 months ago , however it wasn’t the right time for us to sell , fast forward to two weeks ago I contacted Ruth to sell our house and within a week it was sold . Ruth is very professional and nothing is too much trouble , she seems to be available 24 / 7 to answer our questions and queries. I would highly recommend Ruth and her team to anyone thinking of selling or purchasing a property .

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with my experience with…

Really happy with my experience with Ruth Pitts. Ruth and her wonderful team have been helpful and encouraging through this long process of buying my first home. I've always been kept in the loop and felt rather supported. On the day my house completed I got a lovely 'new home' hamper which ended my journey with happiness and warmth. I highly recommend Ruth Pitts for anyone purchasing/selling a property x

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Very professional outfit

Ruth is a very professional estate agent who goes above and beyond to ensure a sale for your property. I’d been recommended by family and friends and they weren’t wrong with the suggestion. She put my house on the market and a week later it had already been sold. I don’t think this could have happened without Ruth’s experience but also with the contacts she has grown. Her team is also exceptional, I wouldn’t hesitate to go again with Ruth’s Pitts estate agents.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

A refreshing experience after dealing with other agents

We’ve had a really positive experience with Ruth and her agency. Communication has been excellent throughout – she is always quick to respond and makes everything feel straightforward and easy, especially being able to communicate via text as I work shifts and can’t always be available to take calls.

Viewings were arranged quickly and John, who showed us around, was friendly, approachable and very helpful.

After some frustrating experiences with other agents, it’s been genuinely refreshing to deal with someone so responsive, honest and easy to work with. There have been no games or unnecessary back-and-forth – just clear communication and a smooth process.

We wouldn’t hesitate to recommend Ruth to anyone looking to buy or sell locally.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

I would recommend using Ruth Pitts…

I would recommend using Ruth Pitts Estate Agent. We’ve now agreed the purchase of a property being marketed by Ruth and throughout the process Ruth was very responsive and communicated great with us on all our queries.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend Ruth…

I would definitely recommend Ruth Pitts. I have a friend who used Ruth to sell her property and said everything she experienced with Ruth was great. So anyway I'm pleased to say everything was fantastic from start to end. John came and valued my house and it was exactly what I wanted. John is a very lovely man and would like to thank him for all his help. Ruth is great she answered all my questions promptly and always got straight back to me. I would definitely recommend Ruth Pitts. Thank you Ruth for everything.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Incredible Sold in 3 days!

Sold in 3 days! Ruth Pitts is an absolute superstar. She organised a whirlwind of viewings and had my house sold almost immediately after it hit Rightmove. She was always there to answer questions and put my mind at ease at all hours, making a stressful situation feel easy. I cannot recommend her services more highly—simply incredible ✨️

17 March 2026
Unprompted review
Rated 5 out of 5 stars

An Excellent Experience with Ruth

I had a fantastic experience working with Ruth and cannot recommend her highly enough. From our very first interaction, she was courteous, extremely professional, and made what can often be a stressful process feel incredibly smooth.

​As a buyer, you can sometimes feel uncertain about the level of support or transparency you’ll receive throughout a transaction. However, Ruth is a total standout; she brings a level of honesty and dedicated customer service that is truly refreshing. She was incredibly prompt with her communication—I never felt left in the dark—and it was clear throughout that she had the best interests of both the seller and the buyer in mind.

​It is rare to find an agent so dedicated and transparent. Ruth is a credit to her profession and I wouldn't hesitate to work with her again!

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Ruth has been brilliant and patient…

Ruth has been brilliant and patient while we wanted to buy an house she was selling. We made an offer but couldnt make it official until we sold ours. Fast forward 4 weeks we have sold ours and bought our next family home. Thank you ruth

17 March 2026
Unprompted review

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