We raised funds for my friend Naveen for kidney transplant and we successfully raised with the help of Impactguru person. Great great service they provided when we need at most in need. and all of my... See more
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For the past one year, I have been associated with Impactguru and have been monthly making donations. I am very happy that whatever i donate is being used for needy patients. Also i can track all my d... See more
Company replied
even they started an auto debit facility on my account for daily donation which i never approved for..total scam and fraud.and the auto debit was acitvated till 2045.i am going to register the case ag... See more
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I would rate them as zero..... Worstest platform ever... No services only cheating and cheating and cheating. They will eat your money and will pretend like they don't know anything.. they will... See more
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2.8
Average
106 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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They are scammers
They are scammers. This is ria ..I was also a social helper ..I do it without letting others know..
They never did crowdfunding..now we need whatever fund is raised..and they are not paying.. totally fraud
2 July 2025
Unprompted review
Reply from Impact Guru
Dear Ria,
We take your allegations seriously and would like to clarify that all fundraisers hosted on ImpactGuru are subject to a thorough verification process. Funds are disbursed only after mandatory documents, such as treatment estimates and hospital bills, are submitted as per our compliance policies. If these are pending or incomplete, transfers are put on hold, not denied.
If you are associated with a specific fundraiser, we urge you to write to us at info@impactguru.com or raise a concern via www.impactguru.com/raise-a-concern so we can review the matter transparently. Unverified public claims without context can harm needy patients and ongoing campaigns.
We are here to support verified causes and resolve any issues you may be facing, but we request your cooperation in following due process.
Regards,
Team ImpactGuru
Don’t Mistake Kindness for Weakness: Stop Forcing Autopay on Genuine Donors
I’ve been donating every month willingly — not because anyone forced me, but because I believe in helping where I can. But now, your actions have seriously crossed the line. Instead of appreciating a genuine donor, you’re trying to manipulate me into enabling autopay as if I don’t understand the difference between a one-time payment and a recurring one.
Let me make something clear — I’m not stupid.
This isn't the first time you’ve done this either. Previously, you deducted money from my account using autopay without informing me. No confirmation, no notice — nothing. You just silently took the money, like it was your right. I only realized it after checking my account. And now, you’ve got the audacity to push me again, forcing autopay like I’ve forgotten what happened last time?
To top it off, you say things like “your donation won’t reach the recipient unless you enable auto-pay.” Seriously? That’s emotional blackmail. It’s disgusting. Is this how you treat people who donate out of goodwill? You’re not asking — you’re guilt-tripping, tricking, and forcing. That’s not charity. That’s manipulation.
Donors aren’t your personal money machines. We donate because we care, not because we’re too dumb to notice your shady tactics. You’ve turned what should be a respectful, transparent process into a complete mess.
Next time, try respecting the people who actually support you. Be honest, be clear, and stop pushing things people don’t want. Because believe me — once people feel cheated or disrespected, they don’t come back.
Kindness should never be taken for granted. And definitely not for a ride.
I wish there was an option to attach a screenshot here, because then I could show exactly how your so-called “agent” forced me into resuming a payment I didn’t even want to make.
And what nonsense are you talking about OTPs? When money is deducted via autopay, there is no OTP involved—so don’t try to mislead people. Your interface is confusing, and instead of helping new users, you immediately push them into an autopay trap without any clear warnings.
I didn’t even get a simple notification that money would be deducted the next day. If I had known, I could have cancelled it. But of course, that’s the whole point, right? You just quietly deduct the payment without notice, and then act innocent.
I’ve held off from donating for a month, and suddenly money is pulled from my account without clear consent or a heads-up. This is unacceptable, unethical, and feels like a scam.
Fix your process. Make things transparent. Don’t force people into subscriptions or payments without their informed consent.
27 June 2025
Unprompted review
Reply from Impact Guru
Hello, thanks for reaching out to us. Please rest assured that subscriptions can only be activated once they have been explicitly authorized by you. It is important to note that we are unable to make any deductions from your bank account without your authentication and OTP verification for the same.
Also please note, our intent isn't to interrupt & we apologize for the inconvenience caused to you. A number of people are in need & our focus as a platform is to help people meet their medical financing needs, which is why we reach out to people and request help.
In case of any complaints or feedback, we have a straightforward grievance process where you can raise your concerns directly through our website : https://www.impactguru.com/raise-a-concern
Hope this clarifies!
Reply from Impact Guru
Hello,
Thank you for your feedback. We’re sorry to hear about your concern, but we are unable to understand the specific issue you are referring to.
Could you please elaborate and share more details regarding your experience? This will help us investigate and assist you better. You may also reach out to us directly at info@impactguru.com with your campaign or transaction details.
We’re here to help and look forward to resolving this for you.
Warm regards,
Customer Support Team
ImpactGuru
I really wish I didn't use their…
I really wish I didn't use their platform in 2020. Still getting cold calls and asking for donations. Requested to delete the account and any contact details.
21 June 2025
Unprompted review
Reply from Impact Guru
Hello, our intent isn't to interrupt & we apologize for the inconvenience caused to you. A number of people are in need & our focus as a platform is to help people meet their medical financing needs, which is why we reach out to people and request help.
Since you wish to stop receiving such calls, we have already marked your number as DND on 23rd June. Hope this clarifies.
Impact Guru - A black box!!!
I have donated several times to specific profiles needing help through Impact guru fund raising plat form. I always wonder what happens to the money collected? Has the profiles health issue has been resolved? Has he got any money at all from Impact Guru and if he got how much it was? What % of money given to him? Impact guru stops at collecting money through aggressive marketing but dont provide any update? It is a total black box! I understand they have 750 employees? Why so many employees? Is their objective is to help people or to get more money?
Crowd funding plat forms should periodically communicate to its donars on how many people they have helped? I have a feeling, in the absence any transperent data, Impact guru must be swallowing most of the donations for paying salary of 750 people and for its Directors well being!!!!
14 June 2025
Unprompted review
Reply from Impact Guru
Hello,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that you feel this way, and we would like to clarify a few important points regarding how ImpactGuru functions.
ImpactGuru is a crowdfunding platform, not an NGO. We connect patients and individuals in urgent need of funds with compassionate donors like yourself. The funds are transferred directly to the beneficiary or to the hospital after a thorough verification and due diligence process.
We would also like to assure you that donors receive regular updates via email regarding how their contribution has helped, including health updates from the campaigner, where possible. Our pricing is completely transparent and available on our website. A nominal platform fee is charged to maintain and operate the services that enable thousands of patients across India to raise funds quickly in medical emergencies.
ImpactGuru’s team, which you mentioned, includes fundraising experts, tech teams, patient support, verification, and escalation specialists. Their role is to ensure that the platform runs smoothly, funds are used ethically, and families are supported end-to-end during emotionally and financially difficult times.
We’re proud to have helped patients receive timely treatment through the generosity of donors like you, and we are always working to improve transparency and communication.
If you have specific concerns regarding any fundraiser you donated to, we would be happy to provide more details. Please write to us at info@impactguru.com or share the transaction ID so we can assist you further.
We value your trust and hope to continue making a meaningful impact with your support.
Warm regards,
Customer Experience Team
ImpactGuru
Impact Guru is a scam
Impact Guru is a scam. I paid for one baby, and they kept charging me even after the baby was covered. A person pushed me to donate an extra $50, promising to cancel monthly charges, but they never did.
For three months, Impact Guru has been stealing money from my account. I've emailed and called to cancel, but no one responded. One lady messaged me then disappeared.
Their website is also a fraud—no way to cancel subscriptions. I'm now reporting all charges as fraud. Stay away from Impact Guru; they are thieves.
9 June 2025
Unprompted review
Reply from Impact Guru
Hello, we apologize for any inconvenience this may have caused you.
Please rest assured that subscriptions can only be activated once they have been explicitly authorized by you. It is important to note that we are unable to make any deductions from your bank account without your authentication and OTP verification for the same.
As per your request, we see that your donations have been completely refunded on 12th June. Hope this clarifies.
Impact Guru is fake
Impact Guru is fake. Do not initiate any campaign with them. They will support you initially to raise the fund and when you would like to withdraw there will be zero support. All the money will be gone.
29 May 2025
Unprompted review
Reply from Impact Guru
Dear Nitin,
We’re sorry to hear about your experience and truly regret that you feel this way.
At ImpactGuru, we are committed to helping patients and families during difficult times. However, to ensure transparency and compliance with financial regulations, there are mandatory requirements we must follow, especially when it comes to fund transfers. This includes providing valid documentation for identity, relationship verification, and intended use of funds. These steps are in place to safeguard the funds and ensure they reach the rightful recipient or institution.
We would be happy to look into your specific case once again and help clarify any confusion. Please feel free to get in touch with our support team with your campaign details.
Warm regards,
Team ImpactGuru
Have seen first hand how my relative…
Have seen first hand how my relative benefitted by raising funds with impactguru. Highly trustworthy.
22 May 2025
Unprompted review
Reply from Impact Guru
Thank you for sharing your experience with ImpactGuru! We appreciate your kind words. Your feedback inspires us to keep improving and providing the best service possible.
I wish there was a review lower than 0
I wish there was a review lower than 0. This is one of the biggest organized scams. I signed up for a fundraiser for my uncle. I was in association with this company for 3 days and could collect 77k. They were of no help. All they wanted was our contact list. Every day they would call us and ask us to give contact nos. that they could approach.
My uncle passed away, and they saw a great opportunity, asked me to consent to give away a lumpsum amount of 28k, when me and my family were already in emotional stress and shock from this heavy loss. When I asked for some time, they kept bombarding me with calls saying consent to giving away the money, because you won't get any of it. Cutting almost 3% of the taxes from the main amount. ALWAYS bombarding with send us receipts, send us this, send us that document. BUT were never hands on when we actually needed help.
They are inhuman, insensitive and pathetic people. Please try to do a fund raiser with your own personal account and contacts. Don't involve such money leeching - two faced "organisations".
16 May 2025
Unprompted review
Reply from Impact Guru
Dear Zehra,
We are deeply sorry for your loss, and we understand that this has been an incredibly painful time for you and your family. We truly regret that you felt unsupported during such a sensitive phase.
However, we’d like to respectfully clarify a few things.
At ImpactGuru, our goal is always to maximize support for patients and their families during medical emergencies. While we do suggest sharing contact lists and running outreach campaigns to boost visibility and fundraising, this is entirely voluntary. These efforts are aimed at helping the campaign reach more people and raise more funds, not for any other purpose.
Regarding the deduction and consent process:
When a patient passes away, we follow a clear and transparent closure protocol. Any fund transfer, or donation redirection is only done after obtaining documented consent from the next of kin.
Our team works hard to ensure all fund disbursements follow legal and regulatory requirements. This includes submitting necessary documents like receipts and identity/address proof. These requests are not meant to burden anyone, but to ensure the funds are safely and rightfully disbursed.
We sincerely apologize if our communication came across as overwhelming during such a difficult moment. That was never the intent. We remain available to walk you through any unanswered queries or help with final closure.
Wishing you and your family strength,
Team ImpactGuru
Horrific and unprofessional service and conduct
I had a very disappointing experience with Impact Guru while dealing with financial issues during my hospitalization at Jain Hospital. Despite providing them with all necessary documents, including bills and discharge summaries, they repeatedly lost documents and continued to demand them, causing unnecessary stress. Additionally, one of their employees behaved inappropriately towards my sister, which was deeply uncomfortable. Overall, their lack of organization and unprofessional behavior made a difficult time even harder. I would not recommend their services.
16 May 2024
Unprompted review
Reply from Impact Guru
Dear Mr. Benedict,
Thank you for sharing your feedback.
For clarity, KYC and documentation are mandatory for both fundraiser approval and fund transfers. These steps are essential to ensure transparency, compliance, and the proper utilisation of donor contributions. Transfers are processed only after verification of the required documents and supporting bills.
As per our records, your fundraiser was launched in May 2024, and our team maintained regular communication to assist you. With your cooperation, fund transfers were successfully completed in May and June 2024. We believe the concerns raised were addressed during the course of your fundraiser.
If you have any further queries, please feel free to reach out via https://www.impactguru.com/raise-a-concern. We’re here to support you.
— Team ImpactGuru
It was very helpful when my child was…
It was very helpful when my child was hospitalized due to preterm complications.. The crowdfunding app was useful until my baby got discharged but after that when I requested for remaining amount transfer to my personal account, the company had lot of terms and conditions like requesting for the documents which was not available and dragging to trader the amount... But Mr. Nabeel Ahmed J was so supportive and helpful until the complete process since day 1.. Thank you so much for your support Nabeel, without your support nothing would have possible... Very grateful for this
20 March 2025
Unprompted review
Reply from Impact Guru
Dear Pavella Nancy,
Thank you so much for your kind words and for trusting ImpactGuru during such a challenging time. We’re truly glad to know that the platform could support your baby’s treatment and that Nabeel was able to be there for you every step of the way. We’ll be sure to pass on your appreciation to him!
We also understand your concerns about the fund transfer process post-discharge. Please know that requesting documentation is part of our compliance and verification protocols, designed to ensure the funds reach the right person securely and in line with regulations. That said, we always aim to make the process as smooth and supportive as possible.
We’re grateful for your patience and feedback, and we wish your child continued health and happiness ahead.
Warm regards,
Team ImpactGuru
Its a great platform
Its a great platform, they supported me during my medical emergency.
Thank you so much to the entire team.
25 September 2024
Unprompted review
Reply from Impact Guru
Your feedback brightened our day! Thank you for your kind words and for choosing ImpactGuru crowdfunding platform.
Amazing customer service!
Amazing customer service! Number one platform for the needy people in case of emergency. The fastest way to raise funds in emergency situation is best way to help our loved ones . Recently I had raised fundraiser for my dear friend's mother, in no time they raised 7 lakhs for her. Thank you for the kindness and support ♥️
29 April 2025
Unprompted review
Reply from Impact Guru
We’re grateful for your review and are happy to know that ImpactGuru has been helpful to you. Thank you for your trust!
Best Service
Impactguru is a great platform that truely supported us during a critical time. From the beginning the team guided us through the process, helped us raise funds and ensured a smooth transfer. Thanks for all the efforts because of this we were able to receive a help we needed. A heartfelt thank you to the entire team!
25 April 2025
Unprompted review
Reply from Impact Guru
Thanks a ton for sharing your experience with ImpactGuru! Your kind words inspire us to keep doing better.
It's an amazing platform
It's an amazing platform. They ensure you get financial support during medical emergencies. Impact Guru helped us reduced the platform fees on our raised amount and ensured we got maximum funds we received. Such great team. Such great initiative.
28 April 2025
Unprompted review
Reply from Impact Guru
Your support and feedback are immensely appreciated! We’re thrilled to hear that ImpactGuru met your expectations.
Impact guru lofer
Impact guru. Really very wrist.
Fraud and laiyer. Company.
Thread class. Impact guru
26 April 2025
Unprompted review
Reply from Impact Guru
Dear Manjunath,
We’re sorry to hear that you’ve had a disappointing experience.
At ImpactGuru, we take all feedback seriously and remain committed to ethical practices, transparency, and patient-first support. If there has been any misunderstanding or unresolved issue, we’d be happy to look into it. Please share your campaign ID or registered contact details with us so our team can assist you directly.
Unfounded allegations and personal attacks are hurtful, especially to the many people working hard every day to support families during medical emergencies. We’re here to help, and would appreciate the opportunity to address your concerns constructively.
Sincerely,
Team ImpactGuru
Impact Guru continues to be a lifeline…
Impact Guru continues to be a lifeline for many patients who otherwise are unable to raise funds for their medical treatment. Kudos to the team for doing what they do!
25 April 2025
Unprompted review
Reply from Impact Guru
Dear Ashutosh,
Thank you so much for your kind words and encouragement! It truly means a lot to our entire team. We are humbled to be a part of so many patients’ journeys and remain committed to making quality healthcare accessible through the power of crowdfunding.
Your support keeps us going, thank you once again!
Warm regards,
Team ImpactGuru
I’ve been donating through ImpactGuru…
I’ve been donating through ImpactGuru for a long time now, and hats off to the team for the amazing work they’re doing. I’ve personally seen patients get better thanks to the funds raised — really impressed by the impact they’re creating
24 April 2025
Unprompted review
Reply from Impact Guru
Dear Gagan,
Thank you so much for your continued support and for believing in our mission.
It’s incredibly heartening to hear that you’ve personally witnessed the positive impact of the funds raised, that’s exactly what drives us every day. Donors like you make it possible for patients to access life-saving treatment, and we’re truly grateful to have you as part of the ImpactGuru community.
Thank you once again for being a part of this journey and for helping us bring hope to so many lives.
Warm regards,
Team ImpactGuru
I like their services
I like their services, they have helped me a lot. Thank you.
9 April 2025
Unprompted review
Reply from Impact Guru
We appreciate your kind feedback!
Good place to work
Good place to work. Love the fact that our efforts in helping patients materialize and people are able to access treatments on time.
25 April 2025
Unprompted review
Reply from Impact Guru
Dear Yogesh,
Thank you for sharing your experience. We’re so glad to hear this!
It’s incredibly rewarding to know that our collective efforts are making a real difference in people’s lives. Let’s keep creating impact, together.
Warm regards,
Team ImpactGuru
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