Impact Guru Reviews 106

TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

We raised funds for my friend Naveen for kidney transplant and we successfully raised with the help of Impactguru person. Great great service they provided when we need at most in need. and all of my... See more

Company replied

Rated 5 out of 5 stars

For the past one year, I have been associated with Impactguru and have been monthly making donations. I am very happy that whatever i donate is being used for needy patients. Also i can track all my d... See more

Company replied

Rated 1 out of 5 stars

even they started an auto debit facility on my account for daily donation which i never approved for..total scam and fraud.and the auto debit was acitvated till 2045.i am going to register the case ag... See more

Company replied

Rated 1 out of 5 stars

I would rate them as zero..... Worstest platform ever... No services only cheating and cheating and cheating. They will eat your money and will pretend like they don't know anything.. they will... See more

Company replied


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2.8

Average

TrustScore 3 out of 5

106 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Impact Guru r fake..as we tried to collect…

They r fake..as we tried to collect funds for my friend son for his kidney surgery..He passed away in Nov.25
Donation collected on impact guru..still not given to my friend family. They don't reply on messages and even u can't mail them..As Email id not reachable..Don't give Donations on impact guru. Or try to raise fund.. Government should make strict policy for donations platform.

15 December 2025
Unprompted review
Impact Guru logo

Reply from Impact Guru

We are deeply sorry for your loss. Losing a child is unimaginable, and we understand how painful and overwhelming this situation must be for the family.

We would like to clarify that ImpactGuru does not withhold funds without reason. In cases where a patient unfortunately passes away, disbursement may require additional documentation and compliance verification before funds can be released to the legal beneficiary. This process is necessary to ensure lawful and appropriate transfer of the raised amount.

However, there should never be a communication gap. If you have not received responses or are facing difficulty reaching us, we sincerely apologize for that experience.

We request you to please share:

The campaign ID
The registered contact number/email
The beneficiary details

at info@impactguru.com with the subject line “Urgent – Deceased Beneficiary Case”. Our senior compliance and fund transfer team will review this on priority and provide a clear update regarding fund status and next steps.

We assure you that funds raised are not retained unlawfully. They are processed in accordance with documentation and regulatory requirements.

Once again, we extend our condolences to the family, and we remain committed to resolving this matter responsibly and transparently.

Rated 1 out of 5 stars

Not even single star should be given.

Not even single star should be given.
Their website says 0% processing fees but they took almost 40% of the fund raised for myself.
Also the fund disbursement is not the easy one.. I will waiting for 2 weeks for it and still no positive news for the impact guru team.
Almost 165000 was collected out of which they took 75000 and still no return of the remaining funds to my account..

3 February 2026
Unprompted review
Impact Guru logo

Reply from Impact Guru

We are extremely concerned to read your review and would like to address this clearly.

ImpactGuru does not deduct 40% of the funds raised. When we mention “0% platform fee” in certain campaigns, it refers specifically to the platform service fee. However, statutory charges such as:

Payment gateway processing charges
GST applicable on those charges
Any selected optional services (if applicable)

may still apply. These are industry-standard and not hidden deductions.

A deduction of ₹75,000 on ₹1,65,000 is significant, and we would like to review this immediately to provide a detailed, itemized reconciliation. Such a large variance would typically indicate either a misunderstanding of gross vs. net amounts, refunds/chargebacks, or pending compliance adjustments — but we need to verify the specifics of your case.

Regarding disbursement delays: fund transfers are subject to KYC verification, beneficiary validation, and compliance checks. While this can take some time, a two-week delay without clear communication is not the experience we aim to provide.

We request you to urgently share your campaign ID and registered contact details at info@impactguru.com
with the subject line “Trustpilot Escalation – Disbursement,” so our senior support and Fund transfer team can:

Provide a complete breakdown of deductions
Confirm the current withdrawal status
Clarify the expected disbursement timeline

We are committed to transparency and resolving this matter on priority.

Rated 2 out of 5 stars

SERIOUS WARNING - DONT FALL FOR THEM

SERIOUS WARNING - Dont fall into their trap ever. They dont do anything except for creating a donation link and then whatever is collected from your friend circle they scrape a good 35 to 40% in different heads (no transparency at all) and keep poking and pestering you to spread it to all your contacts in FB and LinkedIn. What are are you scamming us for 40% when you dont get any one to contribute.
I think i heard there are some other platforms that are much more transparent and supportive.
We had a horrid experience altogether

10 November 2025
Unprompted review
Impact Guru logo

Reply from Impact Guru

We are sorry to hear that your experience felt disappointing. However, we would like to clarify a few important points.

ImpactGuru does not deduct 35–40% of funds raised. Our deductions typically include:

A predefined platform service fee
Applicable GST on the platform fee
Payment gateway processing charges (including GST)

These components are disclosed prior to campaign activation. There are no hidden charges beyond statutory and operational costs. If your final receivable amount appeared significantly lower than expected, we would like the opportunity to provide a detailed, itemized reconciliation.

Regarding outreach — crowdfunding globally works on a network-driven model. Campaigners are encouraged to share within their personal and extended networks because social proof plays a critical role in fundraising success. Our team may guide and follow up to support this process, but it is not intended to pressure or inconvenience anyone.

We understand that expectations around external donor inflow and platform-driven contributions can differ, and we regret if that expectation was not aligned clearly at the beginning.

Please share your campaign ID and registered contact details at info@impactguru.com so our senior support team can review your case and provide a complete breakdown and clarification.

We remain committed to transparency, compliance, and improving campaigner experience.

Rated 1 out of 5 stars

ImpactGuru is a complete scam.ImpactG““Fake Promises, High Fees, Zero Help”

ImpactGuru is a complete scam. They do nothing except fool desperate people, take their money, and give fake hope. Absolutely shameful and disgusting service.”

Real fundraising support. Guidance on reaching donors, actual promotion beyond just making an ad, and assistance in getting genuine donations instead of leaving everything on the family’s network. None of this was provided.”

18 January 2026
Unprompted review
Impact Guru logo

Reply from Impact Guru

We are genuinely sorry to read that your experience did not meet expectations. We understand that fundraising often happens during extremely difficult circumstances, and expectations around support and outreach are understandably high.

We would like to clarify that ImpactGuru is a crowdfunding platform that provides the technology infrastructure, payment processing, compliance framework, and campaign management tools required to raise funds securely. In addition, our team offers guidance on optimizing campaign content, sharing strategies, and outreach best practices.

However, crowdfunding fundamentally works through social proof and network-driven sharing. While we may run platform-level promotions or highlight selected cases, the primary traction of most campaigns comes from the campaigner’s own extended network. We do not guarantee external donor inflow or assured fundraising outcomes, and we strive to communicate this transparently.

Regarding fees — our platform fee, applicable GST, and payment gateway charges are disclosed before activation. There are no hidden deductions beyond these clearly defined components.

If you feel that specific commitments were not honored or adequate guidance was not provided, we would like to review your case in detail. Please share your campaign ID and registered contact details at info@impactguru.com, and our senior team will assess the matter thoroughly.

We remain committed to ethical operations, transparency, and continuously improving our support systems

Rated 1 out of 5 stars

They have no empathy for anyone..

They have no empathy for anyone... Thier only target is to make money... There are lots of genuine NGO's i would request every responsible citizen to donate through them.
The is a sham and will come down crumbling any day soon. #frauds at loose

7 January 2026
Unprompted review
Impact Guru logo

Reply from Impact Guru

We’re sorry to read that you feel this way. Fundraising is often associated with deeply emotional and challenging situations, and we understand how important empathy and trust are during such times.

ImpactGuru operates as a regulated crowdfunding platform that enables individuals and families to raise funds for medical and social causes. Our role is to provide the technology infrastructure, compliance framework, payment processing systems, and support required to facilitate secure fundraising. Platform fees help us maintain these services, but our core purpose remains to support patients and beneficiaries responsibly.

We respect that donors may choose to contribute through NGOs or other channels based on their preference. However, we strongly refute the suggestion that we operate without integrity. Transparency, compliance, and accountability are fundamental to how we function.

If you have had a specific experience that led to this feedback, we would genuinely like to review it. Please share your details at info@impactguru.com
, and our senior team will examine the matter.

We remain committed to ethical fundraising and continuous improvement.

Rated 1 out of 5 stars

One of the worst fund raising platform…

One of the worst fund raising platform in India, they just use your money.
First they say to you to raise money by your owns means forward it to your familiar one, once they have that money they will take 12% amount from that and give the remaining one. That is not a fund raising that is fraud. Please don't waste your money here.

12 December 2025
Unprompted review
Impact Guru logo

Reply from Impact Guru

We’re sorry to hear that you feel this way and would like to clarify a few important points.

Crowdfunding platforms, including ImpactGuru, function by enabling individuals to raise funds primarily through their own networks — family, friends, and social circles. Our role is to provide the technology platform, payment processing infrastructure, compliance support, and fundraising guidance to help campaigns reach their goals. This is the standard operating model of crowdfunding globally.

Regarding the 12% deduction you mentioned — ImpactGuru charges a clearly defined platform fee, along with applicable GST and payment gateway charges. These are disclosed before a campaign goes live. They are not hidden deductions, nor are they taken without prior communication. The platform fee supports campaign hosting, donor management systems, payment processing, verification, and customer support services.

We do not “use” or retain campaign funds beyond the agreed service fee and statutory charges. All eligible funds are transferred to the campaign beneficiary after required verification and compliance checks.

If you would like us to review your specific campaign and provide a detailed breakdown of deductions applied, please share your campaign ID and registered contact details at info@impactguru.com . We will be happy to provide a transparent reconciliation.

We remain committed to ethical fundraising practices and clear communication.

Rated 1 out of 5 stars

Impact guru is a fraud organisation. They collectoney on our behalf as we are the one who share the campaign to our family and friends. And after collecting the funds they keep it for themselves.

Impact guru collects funds and never give it to the campaineer as they are fraud. So people beware of this organisation. Impactguru is a cheaters organisation.

23 November 2025
Unprompted review
Impact Guru logo

Reply from Impact Guru

We strongly refute the allegation that funds are collected and not disbursed. ImpactGuru does not retain campaign funds unlawfully. All eligible funds are released to campaigners after completion of required documentation and compliance verification processes.

Fund disbursement may be subject to:

KYC and beneficiary verification
Medical or utilization documentation (where applicable)
Regulatory and payment gateway compliance checks

These safeguards are essential to protect donors, campaigners, and ensure lawful fund utilization. Funds are not withheld arbitrarily or “kept” by the platform.

If you are facing a delay or issue with withdrawal, we request you to share your campaign ID and registered contact details at info@impactguru.com . Our senior support and compliance team will review the case and provide a clear written update.

We understand that fundraising often happens during stressful circumstances, and we remain committed to transparency, compliance, and responsible fund disbursement.

Rated 1 out of 5 stars

someone inside ImpactGuru might be leaking customer data to scammers

I used ImpactGuru a few times, and after that I suddenly started receiving scam messages on WhatsApp along with suspicious phone calls. It really makes me feel like someone inside ImpactGuru might be leaking customer data to scammers on the dark web.

Be careful, guys — scammers are everywhere.

For comparison, I donated through Ketto’s crowdfunding platform many times and never received a single scam call or message. But the moment I started using ImpactGuru, the scammers were all over me.

9 June 2025
Unprompted review
Impact Guru logo

Reply from Impact Guru

We take concerns related to data privacy and security extremely seriously, and we are sorry to hear about your experience.

ImpactGuru does not sell, share, or leak donor data to third parties. We operate under strict data protection protocols, controlled access systems, and secure payment gateway integrations. Any allegation of internal data leakage is something we treat with the highest level of seriousness.

Unfortunately, scam calls and phishing attempts have become widespread across India and globally. Fraudsters often obtain phone numbers through multiple external sources unrelated to any specific platform. However, we understand why the timing you experienced would raise concern.

We would like to investigate this properly. If possible, please share:

The approximate date of your donation
The nature of the scam messages/calls
Screenshots (if available)

You may email these details to infot@impactguru.com
with the subject line “Data Security Concern – Trustpilot.” Our compliance and information security team will review this on priority.

Protecting donor trust is fundamental to us, and we appreciate you bringing this to our attention

Rated 1 out of 5 stars

Donor's nightmare

Context:
They called, made their pitch for an urgent requirement, and enrolled me into a monthly subscription while I clearly stated I wanted to do a 1 time donation. Have already been billed twice without my consent.
Main issue: Impossible to contact and cancel, especially as an NRI. Highlights below-
+Can't login from a Laptop browser (first screen will require mobile number with OTP, next screen is registration, regisration wont go through and will ask you to login via email, but no option to login with my email anywhere)
+Can only login after downloading the app and using the email login option
+After locating my subscription, in order to 'manage' and cancel, the app abruptly crashes, by design, all the time. It works seamlessly to add new subscriptions.
+Their helpline/contact number is only reachable from India, not abroad
+There's an option to raise a concern on the website, but it needs a mandatory India mobile number to lodge a ticket
+There's an email option, which I did use to contact them. No response ever.
Only contact is through whatsapp with the person who called me to get my donation. After pursuing him for a few days incessantly I was able to get this cancelled from their back end.
Do not become a donor to this platform as their practices are dodgy and unethical. Their self-serve options on the website and the app, seem to be deliberately rigged for donors to not be able manage their subscriptions.

3 December 2025
Unprompted review
Impact Guru logo

Reply from Impact Guru

We sincerely regret the experience you’ve described. What you’ve highlighted — particularly regarding subscription consent, cancellation difficulty, and international access limitations — is concerning and not aligned with the experience we aim to provide.

To clarify, recurring donations are activated only after donor authorization. They are not intended to be enrolled without clear consent. If there was any miscommunication during the call, we take that very seriously and would like to review the interaction internally.

We also acknowledge your concerns regarding:

Login challenges from desktop
App instability while managing subscriptions
Difficulty accessing support from outside India
Delays in email response

These are important usability and accessibility issues, especially for NRIs, and we appreciate you detailing them clearly.

If you have already managed to cancel the subscription, we’re glad that part has been resolved. However, we would still like to investigate the billing and technical concerns thoroughly. Please share your registered email ID and donation details at info@impactguru.com , and mark the subject line as “Subscription Escalation – Trustpilot,” so our senior support and tech team can review this on priority.

We are committed to ethical fundraising practices, donor control over subscriptions, and improving cross-border accessibility. Thank you for bringing these issues to our attention

Rated 1 out of 5 stars

My Honest review I worked with Impact…

My Honest review I worked with Impact Guru for approximately nine months, and I would like to share my experience in a professional and transparent manner.

When I joined, I was assigned to the GEM (Give Every Month) department. I was initially motivated because I believed the funds were directly benefitting critically ill children. I worked with full dedication to engage donors and support these causes.

However, over time I observed several practices that raised concerns for me. A one-time donation link was placed on a separate website and shown as part of the monthly program. When I requested clarity or proof regarding how the collected funds were being utilised, I did not receive clear responses.

I also learned that the Fund Utilisation Reports (FUR) provided to donors were often edited internally rather than reflecting transparent or verifiable utilisation details. Donors contribute with genuine intentions, and I felt uncomfortable not having clear visibility into the actual disbursement of funds.

Additionally, during one of my calls, a campaigner informed me that a baby’s surgery had been completed months earlier, yet funds were still being collected for the same campaign. This raised further doubts about the accuracy of the information shared with donors, especially international contributors who believed they were supporting an active medical case.when I asked they said the amount will help other baby but on FUR it's mention the same baby name it's confused

When I decided to leave the organisation, my experience with the exit process was disappointing. My salary was held for nearly four months, and certain deductions were made without clear justification. This added to the concerns I already had regarding internal transparency.

My intention with this feedback is to share my personal experience so donors can make informed decisions. If anyone wishes to contribute, I would recommend opting for **one-time donations**, as the utilisation of funds under the monthly program lacked transparency based on what I observed.

This review reflects only my personal experience during my tenure.

25 July 2025
Unprompted review
Impact Guru logo

Reply from Impact Guru

Hi Adil,

Thank you for sharing your feedback. We take such concerns seriously, especially when they relate to donor trust, fund utilization, and internal processes.

We would like to clarify that ImpactGuru operates with defined compliance protocols and audit mechanisms for fund utilization. Funds raised are disbursed in accordance with documented requirements, and Fund Utilisation Reports (FURs) are prepared based on available documentation and hospital/beneficiary confirmations. We do not intentionally misrepresent fund usage.

Regarding campaigns continuing after a medical procedure — in certain cases, funds may continue to be utilized for ongoing treatment, post-operative care, or, where applicable, for other patients in need. Such transitions are governed by internal policies, though we acknowledge that clarity in communication is critical and can always be improved.

On the GEM (Give Every Month) program — this initiative is designed to support multiple patients who may not receive sufficient traction individually. Donations may be allocated across cases to maximize impact, and we strive to communicate this transparently.

We are also concerned to hear about your experience related to exit formalities and compensation. Employee-related matters are handled as per company policy, and we would like to review your case if there are any unresolved concerns.

While we respect your right to share your personal experience, we strongly refute any implication of intentional wrongdoing or lack of integrity. Transparency, compliance, and ethical fundraising remain central to our operations.

We would be open to reviewing your concerns in detail. You may write to us at hr@impactguru.com or info@impactguru.com so that the relevant teams can look into the matters raised.

We appreciate your time with the organization and wish you the best going forward.

Rated 1 out of 5 stars

We wanted to express our disappointment…

We wanted to express our disappointment with the fundraiser site. Unfortunately, a significant portion of the amount, nearly half, has been deducted in taxes and GST, which was not clearly communicated upfront. This has been quite disheartening for us. We hope for more transparency in future campaigns regarding deductions.

9 November 2025
Unprompted review
Impact Guru logo

Reply from Impact Guru

Thank you for sharing your feedback. We truly understand how concerning it can feel when deductions appear higher than expected, especially during an important fundraising effort.

At ImpactGuru, deductions typically include:

Platform service fee
GST applicable on the platform fee
Payment gateway processing charges (along with applicable GST)

These components are outlined prior to campaign activation. We do not deduct taxes on the total funds raised beyond statutory and operational charges. If the final amount appears to be significantly lower, it may be due to a combination of platform fee selection, gateway charges, and compliance-related adjustments — but this should always be clearly explained.

We sincerely regret if the breakdown was not communicated in a way that was easy to understand. Transparency is extremely important to us.

We request you to please share your campaign ID and registered contact details at info@impactguru.com , so our team can provide a detailed, itemized reconciliation of the deductions applied in your case.

We appreciate your feedback and remain committed to improving clarity and communication for all campaigners.

Rated 1 out of 5 stars

Very deceptive

Very deceptive. Lot of hidden charges. Also they dont show total amount donated so far by individuals and collected so far. Why hide the data. Other donation website dont hide the data.

10 November 2025
Unprompted review
Impact Guru logo

Reply from Impact Guru

We’re sorry to hear that you feel this way, and we appreciate you sharing your concerns.

ImpactGuru does not have hidden charges. Our platform fee, applicable GST, and payment gateway charges are disclosed before a campaign goes live. There are no undisclosed deductions beyond these statutory and operational costs. If any part of the fee structure was unclear, we sincerely regret the confusion and would be happy to provide a detailed breakdown.

Regarding donation visibility — the total amount raised for a campaign is displayed on the campaign page. However, individual donor amounts or certain contribution details may not always be publicly visible due to privacy preferences, donor anonymity selections, or compliance considerations. We prioritize protecting donor and patient data while maintaining transparency about overall funds raised.

We understand that visibility builds trust, and feedback like yours is important. If you would like us to review a specific campaign or clarify how amounts are displayed, please share the campaign link or details at info@impactguru.com , and our team will gladly assist.

We remain committed to transparency, compliance, and continuously improving the donor experience

Rated 2 out of 5 stars

Misleading

Your campaign images capture people's attention by showing patients in difficult circumstances, but the donation link defaults to your generic campaign rather than the specific one featured in the pictures.
This creates the impression that we are donating to help the specific patient or case shown, while in reality, the funds go to a generic campaign instead(which is not why I was here in the first place!!)

Donors must manually change the option under “You are donating to” from “Critically Ill” to “Profiled Patient” to ensure their contribution supports the intended case. Otherwise, the donation is directed to a generic campaign that many donors may not be aware of.

In short, the campaign draws people in under one pretext but defaults them to another cause unless they carefully read and adjust the options. Although there’s a small note explaining this, I believe many donors are likely to overlook it.
(I’ve been a past donor, and it’s disappointing to find out that my donation didn’t entirely reach the campaign I meant to support.!!)

7 November 2025
Unprompted review
Impact Guru logo

Reply from Impact Guru

Thank you for sharing this detailed feedback and for being a past donor. We genuinely appreciate your support and understand why this experience would feel disappointing.

We would like to clarify that ImpactGuru supports both individual patient campaigns (“Profiled Patient”) and a broader “Critically Ill Patients” fund, which helps patients who may not be able to raise sufficient funds independently. The donation page allows donors to choose their preferred allocation.

However, we fully acknowledge your concern regarding the default selection and how it may create confusion if not carefully reviewed. Transparency and donor intent are extremely important to us, and it is never our intention to mislead or redirect contributions without visibility.

The note and selection option are placed on the donation page to ensure donors can make an informed decision. That said, your feedback is valuable — if the user journey creates even the perception of ambiguity, it is something we take seriously and review internally.

If you would like us to check your past donation and confirm where it was allocated, please share your transaction details at info@impactguru.com , and our team will provide a complete clarification.

We sincerely thank you for bringing this to our attention. Constructive feedback like yours helps us improve both transparency and donor experience.

Rated 1 out of 5 stars

Its a fraud organisation with loads of…

Its a fraud organisation with loads of hidden charges.Do not donate or run campaighn.You will never get back your funds.Employees working there will only harrass you.Its a scam and fraud organisation.

31 October 2025
Unprompted review
Impact Guru logo

Reply from Impact Guru

We are truly sorry to read about your experience and understand how upsetting this situation must feel.

We would like to clarify that ImpactGuru operates with a clearly defined and transparent fee structure. All applicable platform fees, GST, and payment gateway charges are communicated before a campaign is launched. There are no hidden charges, and funds are never withheld without documented compliance or verification requirements.

Fund withdrawals may sometimes be delayed due to mandatory KYC, medical verification, or regulatory checks, but these processes are in place to ensure donor trust and legal compliance. That said, communication should always be clear and respectful, and we sincerely apologize if you felt harassed or unsupported.

We take such feedback very seriously. Please share your campaign ID and registered contact details with us at info@impactguru.com , and our senior support team will review your case thoroughly and provide a detailed clarification.

We remain committed to transparency, ethical fundraising practices, and supporting patients and families responsibly. We hope you will allow us the opportunity to resolve your concerns

Rated 1 out of 5 stars

Please do not trust Impact Guru, looting patient money

Please do not trust Impact Guru, this people are thieves they will promise you writing a mail and will not stand to there words, please do not trust them in any manners. they will loot you relatives Money.
For me a person name Ali Abbas was a ccordinator and told me only 3.54% as tax will be deducted but they have deducted 20% at the end. they will not do any crowd funding neither helping patient but looting paitent money. Saale sab kuttte ki maut marenge Impact Guru wale, sab chor hain, please avoid their platform for crowd funding.

10 October 2025
Unprompted review
Impact Guru logo

Reply from Impact Guru

We are deeply concerned to read your review and sincerely regret the distress you’ve experienced. We understand that fundraising is often done during extremely difficult times, and clarity around deductions and withdrawals is very important.

At ImpactGuru, all platform fees, applicable taxes, and payment gateway charges are transparently communicated before a campaign goes live. We do not deduct arbitrary amounts, and a 20% deduction would not be applied without a clearly defined breakdown (such as platform fee structure, GST, and payment processing charges). We would like to review your specific case to provide a complete reconciliation of the amount deducted.

We also take concerns regarding communication by any team member very seriously. If there has been any misunderstanding or miscommunication regarding charges, we want to investigate it immediately.

Kindly share your campaign ID and registered contact details at info@impactguru.com
so that our senior support and compliance team can conduct a detailed review and respond to you with a documented clarification.

We remain committed to transparency, compliance, and supporting patients and families responsibly. We genuinely hope you will allow us the opportunity to address your concerns properly.

Rated 1 out of 5 stars

I would never donate through them again…

I would never donate through them again because they call regularly and when you even say you cannot do it, they ask you to justify it. Completely rude!

8 October 2025
Unprompted review
Impact Guru logo

Reply from Impact Guru

We’re truly sorry to hear that you had an unpleasant experience. That is certainly not the impression we want anyone to have.

Our outreach calls are intended to provide updates about campaigns and offer assistance, but they should always be conducted respectfully. We sincerely apologize if any interaction made you feel uncomfortable or pressured — that is not in line with our communication standards.

We take feedback like this very seriously. Please share your contact details with us at info@impactguru.com so we can review the call interactions internally and ensure corrective action is taken if required.

We appreciate you bringing this to our attention and remain committed to improving the experience for our donors and campaigners.

Rated 1 out of 5 stars

we highly don’t recommend impact guru

we highly don’t recommend impact guru
No proper response
completely ignored after creating link its been 1mnth we are following up for money withdrawal… But no response from Srivali who created link for donation

12 September 2025
Unprompted review
Impact Guru logo

Reply from Impact Guru

We sincerely apologize for the inconvenience and frustration you’ve experienced. This is certainly not the kind of experience we aim to provide to anyone who trusts us during such important and sensitive times.

Fund withdrawal delays are usually related to pending documentation, verification requirements, or compliance checks, but they should always be communicated clearly. It concerns us to hear that you feel ignored, and we take this feedback seriously.

We request you to please share your registered contact details or campaign ID with us at info@impactguru.com so that our senior team can immediately review the status of your withdrawal and provide a clear update. If there has been any lapse in communication from our side, we will address it on priority.

We are committed to resolving this matter at the earliest and ensuring you receive the necessary support.

Rated 1 out of 5 stars

It's a complete scam

It's a complete scam, never trust on this croud fund raising app, they won't help to raise any fund but keep calling you everyday to share with your family and friends.

They deduct more than 50% of the raised amount without any clarification. Please don't use this app, it's a complete scam in the name of helping needy people.

24 August 2025
Unprompted review
Impact Guru logo

Reply from Impact Guru

We’re truly sorry to hear about your experience and regret that you feel this way.

At ImpactGuru, transparency and trust are extremely important to us. We would like to clarify that we do not deduct 50% of the funds raised. Our platform fees and applicable payment gateway charges are clearly communicated to all campaigners before they begin fundraising. There are no hidden deductions.

Regarding the calls — our team reaches out to guide campaigners on how to effectively share their fundraiser within their network. Crowdfunding works best when campaigns are actively shared among family, friends, and social circles. These calls are intended to support you, not inconvenience you.

That said, we understand that your experience may not have met expectations, and we genuinely want to review your case in detail. Please share your registered contact details or campaign ID at info@impactguru.com , and our team will investigate this immediately and provide complete clarification on the deductions and communication you received.

We are committed to helping patients and families during difficult times, and we would appreciate the opportunity to resolve your concerns.

Rated 1 out of 5 stars

This is a total scam

This is a total scam! They take advantage of people who are in desperate need of financial assistance and once the person passes away also they continue to collect money and return nothing to the family!

17 August 2025
Unprompted review
Impact Guru logo

Reply from Impact Guru

We’re very sorry to hear about your experience. We take such concerns very seriously and would like to understand the details better. Please reach out to us at info@impactguru.com so we can investigate and work towards resolving this for you.

Rated 1 out of 5 stars

Harassment in the name of donation…

I am tired of receiving their calls and emails 24x7. This is literal harassment when I have told them a thousand times to take me off their database.

24 July 2025
Unprompted review
Impact Guru logo

Reply from Impact Guru

Dear Donor, our intent isn't to interrupt & we apologize for the inconvenience caused to you. A number of people are in need & our focus as a platform is to help people meet their medical financing needs, which is why we reach out to people and request help.

However, if you wish to stop receiving such calls/emails, please share your registered contact details with us at info@impactguru.com so we can look into this and add your details to our DND list.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look