HomeStars Reviews 

1,529
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 631 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting its efficiency and the high quality of work provided by the staff, who are often described as professional, polite, and helpful. Many appreciate the ease of finding suitable contractors and getting jobs completed quickly and at a reasonable price. The overall quality of workmanship and attention to detail receive frequent commendation, with many noting excellent results. However, some people mentioned issues with contractors not showing up or failing to complete work as promised, leading to dissatisfaction and the need for re-hiring. A few other people also felt that the website could be improved for better contractor screening and lead quality, and some contractors were reportedly upset about being charged for unselected leads.

What people talk about most

Service

Users describe positive interactions with service, often highlighting the ease of finding qualified... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, friendliness, and... See more

Website

Consumers find the website to be ambiguous, with some reviewers praising its ease of use for finding... See more

Price

Customers consistently note ambiguous experiences with price, with many reviewers praising fair, reasonable,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the outstanding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quickly get a list of provider to look at. I usually invite 3 to assess and quote the job and the award the job to one. For the most part I have been happy with the end results and HomeStars is an int... See more

Company replied

Rated 5 out of 5 stars

We have always been pleased with the recommendations made and the quality of the work provided. My only issue is I would like to be able to report to Homestars when we set up an appointment with one o... See more

Company replied

Rated 5 out of 5 stars

I had foundation work done by Melanie of The Crack Specialists this past week. She did an excellent job. She was very thorough in explaining the complete process and following through in a timely mann... See more

Company replied

Rated 5 out of 5 stars

Eale did several home repair/maintenance projects that I needed help with - replacing a bathroom light, putting down steppingstones, removal of dead shrubs, installing a replacement screen door closer... See more

Company replied


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site

Written by the company

Hiring a pro when you need one isn’t always easy. HomeStars is the reliable way, helping you hire the right pro for your job. Post your job for free to access pros with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to HomeStars's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only pros you have chosen can contact you.

HomeStars

Written by the company

✓ Post a job for free
Post a job and HomeStars alerts relevant pros in your area. It’s easy and it's free.
✓ Pros respond
Get responses from suitable pros who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,529)

596 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Satisfied With Every Contractor Recommended

I’ve used Homestars several times and each time received very fast responses from multiple contractors and each time have been really pleased with the ones we selected.

20 May 2026
HomeStars logo

Reply from HomeStars

We're so happy to hear about your positive experiences with us! We appreciate you sharing your feedback.

Rated 5 out of 5 stars

BACKYARD TRANSFORMATION

I cannot express how thankful I am for choosing Green Warriors to lay my new sod. My backyard has been transformed into a totally different yard. From the beginning to end Stan and all his workers were so professional and very polite people to deal with. I would recommend them to everyone that needs work done. All at a very reasonable price. Thank you so much for the great work.

20 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We are so happy to hear that you are pleased with the company you found on our platform. Thank you for your kind words and recommendation.

Rated 5 out of 5 stars

Thanks to Terry Lyons from RbA

Terry Lyons came over to finalize the measurements and explained how things will go when the team to install the windows and patio door would be here. Terry was so nice and he had all the answers to all our questions. I would not have asked for a better person to explain. We felt like we knew him for many years. He made us relaxed and confident about Renewal by Andersen. We can't wait to have everything done. Thank you Terry Lyons and Dillon Adelman who was our first contact with the company. You both were awesome.

19 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for your feedback. We are glad you found a professional on our platform who provided an excellent experience.

Rated 5 out of 5 stars

Wei from 669 Heat is the best!

Wei from 669 Heat was just here. He was professional, friendly, efficient and explained the service provided and summarized his findings. He also went out of his way to help us navigate an IT issue. His service is the main reason we keep 669 Heat as our service provider. Thanks again Wei,

Cheers Doug and Jo

20 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for your feedback. We are glad you found a reliable pro on our platform that provided excellent service and went above and beyond. We appreciate your continued business.

Rated 4 out of 5 stars

The process was simple

The process was simple, this is my 2nd time using this service.

20 May 2026
HomeStars logo

Reply from HomeStars

Thank you for your feedback and continued trust in our service.

Rated 1 out of 5 stars

I am an active

I am an active, paying HomeStars pro member who spends hundreds of dollars every single month on this platform for leads. Unfortunately, the customer service and sales tactics have become completely unacceptable.
For weeks now, I have been getting harassed 1–2 times a week by a representative named Silvia. She is incredibly pushy, completely refuses to listen, and lacks basic customer service etiquette. I have explicitly stated multiple times that I am not interested in the advertising upgrades she is trying to force on me, yet the calls do not stop.

It is extremely disrespectful to treat loyal, paying businesses this way. If you want to retain your professionals, you need to train your staff to listen to boundaries. I expect someone from management to contact me and ensure that Silvia stops calling my business immediately.

20 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for being a loyal HomeStars member. Please accept our sincere apologies for this frustrating experience; this is definitely not how we want to treat our partners.

We take your boundaries very seriously and have escalated this to management. We appreciate your patience while we resolve this.

Rated 5 out of 5 stars

Highly Recommend Relocation Engineers! Professional and Reasonable

I would use this company again! I made inquiry on HomeStars and was quickly contacted by The Relocation Engineers. They gave me a very competitive quote and Collin so nice to talk to! Everything was booked with ease and confirmed the day before. Day of the move I was notified by text they were on the way and showed up on time and ready to go! I could not be happier with the 2 men that moved my fragile, large items with care (glass dining table and chairs, recliner, TV, old hope chest box etc). They brought everything into my new home and set it all up! They were careful and professional ! From start to finish this company really exceeded all my expectations.

17 May 2026
HomeStars logo

Reply from HomeStars

Thank you for your kind words and for choosing us.

Rated 5 out of 5 stars

The duties were completed on time with…

The duties were completed on time with complete accuracy. My lawn looks great .

18 May 2026
HomeStars logo

Reply from HomeStars

Thank you for your feedback. We are pleased to hear that the work was completed accurately and on schedule. We appreciate your business.

Rated 5 out of 5 stars

It is convenient and easy to chat with…

It is convenient and easy to chat with multiple trades and get quotes, information quickly.
Then check reviews and choose a trade.
So far, all trades were very good and provided a quick solutions.

18 May 2026
HomeStars logo

Reply from HomeStars

Thank you for your feedback. We are pleased to hear that our platform provides an efficient experience for connecting with trades and obtaining prompt solutions. We appreciate your business

Rated 5 out of 5 stars

Homestars saves so much time by matching you with the right local pro for the job!

Using Homestars is the most efficient way to get a great job done quickly and efficiently! When we discovered an eavesdrop problem, I logged onto Homestars and uploaded the short description and photo of the problem. Within 24 hours, I had two pros that I could choose from. Won came and fix the problem that day, and I am happy to write a review with five stars for his service! Using Homestars saves me hours of trying to look for a local pro. It is great to be able to read other people’s reviews online, and be matched with a local pro for the job!

18 May 2026
HomeStars logo

Reply from HomeStars

Thank you for sharing your experience. We are glad we could help you quickly connect with a professional and resolve your issue efficiently.

Rated 5 out of 5 stars

Having a contractor doing the job I…

Having a contractor doing the job I needed done.
Excellent work. Neat & Tidy.

12 May 2026
HomeStars logo

Reply from HomeStars

Thank you for taking the time to share your feedback. We are delighted to hear that the job was completed neatly and to your satisfaction. We appreciate your support!

Rated 5 out of 5 stars

Highly recommended

Thank you for connecting me with Renox Construction. I am very pleased with the service provided and do not hesitate to recommend Renox to anyone.

15 May 2026
HomeStars logo

Reply from HomeStars

We appreciate the positive feedback, thank you for choosing HomeStars!

Rated 5 out of 5 stars

Mike was very kind and helpful

Mike was very kind and helpful. He and his team made all go smoothly. We had furnace and air conditioner replaced. Being very senior we appreciated all the vocal help we got. Thanks Mike and helpers!

15 May 2025
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you so much for sharing your experience. We are delighted to hear that Mike and his team made the replacement process go so smoothly and provided the helpful support you needed. Thank you for choosing HomeStars!

Rated 2 out of 5 stars

I think you need to vet your companies…

I think you need to vet your companies better. Ive never seen a company that was more unprofessional than the one that worked at my home. I do not want to rate them for fear of retribution. Their workmanship was terrible, not to mention their attitude

15 May 2026
HomeStars logo

Reply from HomeStars

Thank you for sharing your feedback. We take concerns regarding contractor professionalism and homeowner safety very seriously. Please contact our support team directly so we can confidentially look into this company and help address your experience safely.

Rated 5 out of 5 stars

Two day response time from initial…

Two day response time from initial contact to completion of work. Excellent results, heavily soiled and stained carpeted stairs and floors came out clean like new.

14 May 2026
HomeStars logo

Reply from HomeStars

We’re thrilled to hear your carpets look like new again! Thank you for choosing HomeStars and for highlighting the quick, efficient service you received.

Rated 5 out of 5 stars

Fast and efficient

Everyone from the sales rep to the worker were on time (or early). The work was explained in detail by the rep. The workers answered all questions. The work was done on time and the whole area was returned to the same shape it was in, before the waterproofing was started.

14 May 2026
HomeStars logo

Reply from HomeStars

Thank you for sharing your experience! We are so glad to hear that the company you connected with was prompt, thorough, and left everything clean after your waterproofing project. Thank you for choosing HomeStars to connect with the right professionals for your home!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look