HomeStarsReviews 

1,524
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 631 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting its efficiency and the high quality of work provided by the staff, who are often described as professional, polite, and helpful. Many appreciate the ease of finding suitable contractors and getting jobs completed quickly and at a reasonable price. The overall quality of workmanship and attention to detail receive frequent commendation, with many noting excellent results. However, some people mentioned issues with contractors not showing up or failing to complete work as promised, leading to dissatisfaction and the need for re-hiring. A few other people also felt that the website could be improved for better contractor screening and lead quality, and some contractors were reportedly upset about being charged for unselected leads.

What people talk about most

Service

Users describe positive interactions with service, often highlighting the ease of finding qualified... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, friendliness, and... See more

Website

Consumers find the website to be ambiguous, with some reviewers praising its ease of use for finding... See more

Price

Customers consistently note ambiguous experiences with price, with many reviewers praising fair, reasonable,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the outstanding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quickly get a list of provider to look at. I usually invite 3 to assess and quote the job and the award the job to one. For the most part I have been happy with the end results and HomeStars is an int... See more

Company replied

Rated 5 out of 5 stars

We have always been pleased with the recommendations made and the quality of the work provided. My only issue is I would like to be able to report to Homestars when we set up an appointment with one o... See more

Company replied

Rated 5 out of 5 stars

I had foundation work done by Melanie of The Crack Specialists this past week. She did an excellent job. She was very thorough in explaining the complete process and following through in a timely mann... See more

Company replied

Rated 5 out of 5 stars

Eale did several home repair/maintenance projects that I needed help with - replacing a bathroom light, putting down steppingstones, removal of dead shrubs, installing a replacement screen door closer... See more

Company replied


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site

Written by the company

Hiring a pro when you need one isn’t always easy. HomeStars is the reliable way, helping you hire the right pro for your job. Post your job for free to access pros with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to HomeStars's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only pros you have chosen can contact you.

HomeStars

Written by the company

✓ Post a job for free
Post a job and HomeStars alerts relevant pros in your area. It’s easy and it's free.
✓ Pros respond
Get responses from suitable pros who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.4

All reviews

(1,524)

590 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Homestars is Harder to Navigate Now…

Homestars makes finding the right contractor fairly easy. However, I would like to see them offer more project options up front so I can specify who I'm looking for in one step. Their original system was easier to navigate and personalise my preferences.

24 May 2026
HomeStars logo

Reply from HomeStars

Thank you for your feedback. We're glad to hear that finding a contractor is generally easy for you, but we appreciate your notes regarding our project options and navigation.
We are always looking for ways to improve the user experience, so we will share your thoughts about wanting more upfront options and personalization with our product team. Thank you for helping us get better!

Rated 5 out of 5 stars

This is a great reliable company that…

This is a great reliable company that I’d highly recommend. After Alfredo visited my home for an estimate and drone view of the roof, I decided to visit the company to see the roofing options. Had the pleasure to meet the owner, who showed me the warehouse that has everything in stock.
This was a part of my decision to use their services. The other is that the 4 steps they take to provide the service is absolutely true.
Highly recommended!

18 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for your feedback. We are glad our platform could help you connect with a reliable company that provided such an excellent experience. We appreciate your recommendation.

Rated 5 out of 5 stars

Windows cleaned for the second year in…

Windows cleaned for the second year in a row by Student Works. Once again a very thorough and professional job done. Team crew is always very polite and obliging. Highly recommended.
(Aurora ON.)

21 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for your feedback. We are pleased to hear that you had another excellent experience with a professional found on our platform. We appreciate your business.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Great job on assembly of furniture unit
Help with other tv stand doesn't fix with current TV goes of the middle leg and height need to be lifted
Help take out tv out of the box
Brought boxes down to the garbage

25 May 2026
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Reply from HomeStars

Thank you for your feedback! We are happy to hear that the professional provided excellent customer service and went above and beyond to assist you with your assembly and setup.

Rated 5 out of 5 stars

Hiring a Pro

I was provided with a wide variety of contractors to choose from who were all readily available to complete the work required.

25 May 2026
HomeStars logo

Reply from HomeStars

Thank you for your feedback. We are glad our platform provided a wide selection of available contractors to help complete your project. We appreciate your business.

Rated 5 out of 5 stars

Gave good suggestions on tradespeople

Gave good suggestions on tradespeople. Once we had selected a trader communication within the Home Stars site was very easy for both public and private conversations

24 May 2026
HomeStars logo

Reply from HomeStars

Thank you for your feedback! We are so glad to hear that our platform provided helpful suggestions and made communicating with your chosen professional a seamless experience.

Rated 5 out of 5 stars

Reliable site

Fantastic site to reach out to and find contractors to complete your job tasks at a professional, reliable and reasonable rate.

23 May 2026
HomeStars logo

Reply from HomeStars

Thank you for your feedback! We are glad our platform helps you easily connect with reliable and professional contractors. We appreciate your kind words.

Rated 5 out of 5 stars

Experienced Electrician

Very impressed with how quickly I had responses to my request for an electrician
Albert from Property Clinic Inc. was very prompt, extremely knowledgeable and explained things clearly. I would highly recommend him.

22 May 2026
HomeStars logo

Reply from HomeStars

We are so pleased to hear about your positive experience with the pro you found on our platform. Thank you for your kind recommendation.

Rated 5 out of 5 stars

The repair was done quickly ..

The repair was done quickly ... pure luck that the company was in the area and had time to come immediately

23 May 2026
HomeStars logo

Reply from HomeStars

We're glad we could assist you promptly. We appreciate your positive feedback.

Rated 5 out of 5 stars

Adam Boldt, enercare.ca Electrician

Adam Boldt, the professional and very polite Master Electrician who came to my house in Mississauga and did the installation of an EV charging solution (from the electrical panel all the way at the back of the house to my garage in the front ) is highly recommended and was a pleasure to deal with. He completed the work in less than four hours! Accurate, organized and leaves no mark behind, all in place as it should be. Fantastic gentleman!

Thank you so much Adam for your services.

Having serious electrical work that you want done at your house professionally and safely up to code and standards ? Ask for Adam Boldt by the name, this is my honest advice.

19 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We are so happy to hear about your experience with a company you found on HomeStars. It is wonderful to know that the work was completed efficiently and to your satisfaction. We truly appreciate your kind words and recommendation.

Rated 1 out of 5 stars

James was outstanding°°°°°°°!!!

James was outstanding°°°°°°°!!!! The owners well they were rude not helpful. Dont hire Flo Pro. You will just need another company anyway...... great workers substandard ownership... LOOK ELSE WHERE

22 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We appreciate you bringing this to our attention. We're sorry to hear about your experience with a company you connected with on HomeStars. It's not what we expect of pros using our platform.
At HomeStars, we strive to ensure quality and reliability in our network of pros. Despite our extensive vetting process, issues may still arise as seen in your case.
If you haven't already, please feel free to reach out to us to provide further details, and a member from our team we'll be happy to support you. https://support.homestars.com/s/contactsupport

Rated 5 out of 5 stars

Our experience was great

Our experience was great. The team was trustworthy, and very personal, they definitely know what they do.

20 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We're so glad you had a great experience! We appreciate your kind words about a pro you you found on HomeStars.

Rated 5 out of 5 stars

Very Satisfied With Every Contractor Recommended

I’ve used Homestars several times and each time received very fast responses from multiple contractors and each time have been really pleased with the ones we selected.

20 May 2026
HomeStars logo

Reply from HomeStars

We're so happy to hear about your positive experiences with us! We appreciate you sharing your feedback.

Rated 5 out of 5 stars

BACKYARD TRANSFORMATION

I cannot express how thankful I am for choosing Green Warriors to lay my new sod. My backyard has been transformed into a totally different yard. From the beginning to end Stan and all his workers were so professional and very polite people to deal with. I would recommend them to everyone that needs work done. All at a very reasonable price. Thank you so much for the great work.

20 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We are so happy to hear that you are pleased with the company you found on our platform. Thank you for your kind words and recommendation.

Rated 5 out of 5 stars

Thanks to Terry Lyons from RbA

Terry Lyons came over to finalize the measurements and explained how things will go when the team to install the windows and patio door would be here. Terry was so nice and he had all the answers to all our questions. I would not have asked for a better person to explain. We felt like we knew him for many years. He made us relaxed and confident about Renewal by Andersen. We can't wait to have everything done. Thank you Terry Lyons and Dillon Adelman who was our first contact with the company. You both were awesome.

19 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for your feedback. We are glad you found a professional on our platform who provided an excellent experience.

Rated 5 out of 5 stars

Wei from 669 Heat is the best!

Wei from 669 Heat was just here. He was professional, friendly, efficient and explained the service provided and summarized his findings. He also went out of his way to help us navigate an IT issue. His service is the main reason we keep 669 Heat as our service provider. Thanks again Wei,

Cheers Doug and Jo

20 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for your feedback. We are glad you found a reliable pro on our platform that provided excellent service and went above and beyond. We appreciate your continued business.

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