Back garment very high quality one size fits all i like that... Any enquiries they reply within that day. Service and packaging quick delivery, item sealed. I believed all garments are universal,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Services one of the best i experience(express post delivery) well done. Quality of the products best. Packaging of the items high qualities. Only thing i would like to see inside instructions with... See more
Product arrived AOK but the Homemedics Pro Hypoallergenic pads caused sever burns to my shoulder after 20 min tens use on mild settings. Off to Doctor for treatment of the blistering - query Hypoaller... See more
Homedics are great! They gave me bonus pads because Australia Post were late in delivery the last order. I use the EMS machine everyday and it is a fantastic product, high quality, reliable and perfe... See more
Company details
Written by the company
If you’re looking for natural pain relief or hassle-free muscle toning without the detrimental effects of drugs, you may have considered or had a TENS or EMS Machine recommended to you in Australia. They’re incredibly popular, and have been used by people for over 50 years to relieve all different kinds of ailments. Homemedics is one of Australia’s first and leading TENS Machine & EMS Machine supplier for over 15 years with thousands of units sold to help Australians relieve their pain in a simple, non-invasive method at home or for professionals to treat their patients.
Contact info
Loweana Street , 4215, Southport, Australia
- sales@homemedics.com.au
- homemedics.com.au
3.6
Average
309 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Homemedics
I purchased a home medics shiatsu massage pillow with heat, and it’s an incredible experience. It’s one of the best investments I’ve ever made. Equipped with a rechargeable battery, it effortlessly relieves the tension and stress in my back. After using it, I feel a profound sense of well-being.
2 October 2024
Unprompted review
I returned the order with tracking…
I returned the order with tracking confirmation that it was delivered to your return address and have not received any response or refund!!!!
3 February 2025
Reply from Homemedics
Hello Diana,
Your order was refunded the day we received your item back if you had checked your Afterpay accounf. We also thank you for the 1 star review after we sent out free items with your order and waived return fees.
Thanks,
Team MIA
It was a fast delivery
It was a fast delivery. Using the Tens pads on a belt instead of trying to get 4 small pads on the right place on my back is so much easier to use. Saves a lot of stress.
4 February 2025
Highly recommend!!
I ordered the Comfy Stim Plus and so far I really like it! I like how simple it is to use, it's light weight and great for those on the go. Packaging was really good and I received my parcel in 2 days. I will definitely be buying from Homemedics again!
8 February 2025
I bought my tens type machine years ago…
I bought my tens type machine years ago from this company .
Service then was fabulous and it hasn't altered
Simply great service and pruducts
2 February 2025
Quick delivery but the product is low…
Quick delivery but the product is low quality.
No stick, even when re-hydrated it can barley stick to skin.
29 January 2025
Great product!
Great, just great!! Arrived on time and we'll packaged. Fantastic communication as well. Thank you!!!
13 January 2025
Tens leads
Quality replacement leads, priced well, dispatched and delivered in 2 days, who could ask for more.
10 January 2025
Sent quickly.
Good company to deal with. Even around the holidays, my purchase was sent promptly and arrived within days. I purchased Premium XL tens pads, rubber pads and alcohol wipes. All look like good quality.
Just note the rubber pads DONOT come with a strap as advertised.
27 December 2024
Replacement electrode pads for Osim TENS
The ordered replacement electrode pads for my Osim TENS machine arrived on time. The goods are of good quality.
However, using these new pads, the machine is only able to output electric pulses on one channel (the machine, on new batteries, has not enough power to drive the two channels of the new pads?).
27 December 2024
Great product and prompt service with a…
Great product and prompt service with a reasonable price 👍
25 December 2024
Looks same as photo
The product came fairly quickly but does not fit standard size TENS. It's too small. At least for mine.
3 December 2024
Product broke after one use
Product broke after one use. No one has gotten back to me about replacement.
20 December 2024
I was expecting two pads but the order…
I was expecting two pads but the order only consisted of one
30 November 2024
Reply from Homemedics
Hello Susan,
Thank you for your review. Upon checking your order we can see that you have chosen 1x pads in the selction menu.
If there is anything else we can help with, please dont hesitate to get in touch with us.
Kind Regards,
Team MIA
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.