Really simple and straightforward booking, delivery and collection process. We booked a Mega Bag to take the waste from our bathroom refurbishment. It easily swallowed up our old bath, shower door an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really good first time experience with this company. Bag purchased from local DIY store. Collection booked online. Driver arrived in 2-3 days and was a non-event even though we have more restricted ac... See more
Company replied
I have used several midi hippobags in the past. This time I needed the big one, for a bedroom refitting project. I chose to have a hipposkip instead of a conventional metal skip for two reasons: (1)... See more
Company replied
Never had an issue. The initial purchase and then collection of the bag is usually seamless. They don't give you an exact date, but they've generally arrived earlier than expected. The bag work... See more
Company replied
Company details
Information provided by various external sources
Trusted with rubbish removal for over 15 years. Services include HIPPOBAG, skip and Man & Van services.
Contact info
1000 Lakeside, PO6 3EN, PORTSMOUTH, United Kingdom
- 0333 9990999
- web.enquiries@hippowaste.co.uk
- hippowaste.co.uk
4.8
Excellent
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Company kept me well informed on…
Company kept me well informed on delivery and collection.
6 July 2026
Reply from HIPPO
Thank you for your review!
We’re pleased to hear you were kept well informed throughout the delivery and collection process. We understand how important good communication is and are glad we could provide a smooth experience.
Team HIPPO
Excellent service
Excellent service. Skip arrives flat and you can start using it when you are ready. When arranging collection, they arrived next business day. Would absolutely use again.
13 July 2026
Reply from HIPPO
Thank you for your excellent review!
We’re delighted to hear you found the service convenient, from receiving your HIPPOBAG flat and being able to use it when you were ready, through to the quick collection once arranged.
Team HIPPO
Easy to buy the bag and arrange…
Easy to buy the bag and arrange collection. Reasonably priced and very convenient. Would recommend, just make sure you follow the placement instructions!
6 July 2026
Reply from HIPPO
Thank you for your review!
We’re delighted to hear you found the process easy, convenient and reasonably priced. It’s great to know you would recommend HIPPO.
Thank you also for highlighting the importance of following the placement instructions!
Team HIPPO
Reply from HIPPO
Thank you for your review!
We’re delighted to hear you found our service reliable from start to finish.
Team HIPPO
Reply from HIPPO
Thank you for your review!
We’re delighted to hear you found the service easy to use and that our team were so helpful throughout.
Team HIPPO
Excellent booking process- so great to…
Excellent booking process- so great to actually speak with a “ Humam” . Will definitely use again.
4 July 2026
Reply from HIPPO
Thank you for your review!
We’re delighted to hear you found the booking process excellent and appreciated being able to speak with a member of our team. We’re pleased we could make the experience simple and personal.
We look forward to helping you again in the future.
Team HIPPO
It was so very simple to organise
It was so very simple to organise, very professional staff. Was delivered and collected on time, with no fuss and no delays. Would not hesitate to recommend them. They Brilliant. Thankyou xx
11 July 2026
Reply from HIPPO
Thank you for your wonderful review!
We’re delighted to hear you found the whole process simple and professional from start to finish. It’s great to know your bag was delivered and collected on time with no fuss or delays, and that our team provided such a positive experience.
We really appreciate your recommendation and kind words.
Team HIPPO
First use and exceedingly positive
Due to restricted road access, hedges, phone lines and a street light, a conventional skip was clearly impossible.
But a quick phone call to check the obstructions mentioned, and street access issues, was followed by a quick safety checklist, and a booking to collect my DIY-store bought bag. The resulting transaction, and details of booking was verified online a few minutes later.
The collection itself was very professional - taking about ten minutes, and inconveniencing no one - and a replacement Megabag arrived by courier only an hour later!
Very highly recommended on basis of competitive cost, courtesy, an impressive quick turnaround, and general impression of professionalism and efficiency.
10 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We’re delighted to hear your first experience with HIPPO was such a positive one. It’s great to know we were able to provide a convenient solution where a traditional skip wasn’t suitable due to access restrictions.
We’re pleased that our team could help guide you through the process, and that both the collection and replacement bag delivery were completed quickly and efficiently. We really appreciate your kind comments about our team’s professionalism and service.
Thank you for choosing HIPPO and for your recommendation!
Team HIPPO
Dump the waste they take it away simple…
Dump the waste they take it away simple process
10 July 2026
Reply from HIPPO
Thank you for your review!
We’re pleased to hear you found the process simple and straightforward, with an easy way to dispose of your waste.
Team HIPPO
The skip bag arrived when expected and…
The skip bag arrived when expected and was collected the following day when I booked the collection. I have always used the metal skips before because I thought that the bags wouldn’t hold as much as they stated, but I was wrong and I don’t think I will return to the metal skips again.
I have been really impressed by the service I have received.
10 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We’re delighted to hear you were impressed with the service, from the delivery of your HIPPOBAG through to the quick collection. It’s great to know the bag exceeded your expectations and that you found it a convenient alternative to a traditional metal skip.
Team HIPPO
Reply from HIPPO
Thank you for the wonderful review!
Team HIPPO
Reply from HIPPO
Thank you for your review!
We’re delighted to hear you were happy with the efficient service provided.
Team HIPPO
Reply from HIPPO
Thank you for your review!
We’re pleased to hear you found our service efficient and that your HIPPOBAG was collected quickly.
Team HIPPO
From buying the Megabag to collection…
From buying the Megabag to collection was a simple, easy transaction
10 July 2026
Reply from HIPPO
Thank you for your review!
We’re delighted to hear you found the whole process simple and easy, from purchasing your MEGABAG through to collection.
Team HIPPO
Reply from HIPPO
Thank you for your review!
We’re delighted to hear you found our service helpful and efficient.
Thank you for choosing HIPPO!
Team HIPPO
Delivered on time
Delivered on time
Collected within a 5 working day period
Would recommend
10 July 2026
Reply from HIPPO
Thank you for your review!
We’re delighted to hear your HIPPOBAG was delivered on time and collected within the expected 5 working day period.
Team HIPPO
Reply from HIPPO
Thank you for your review!
We’re delighted to hear you found the service great and really easy to use.
Team HIPPO
Fabulous service supported by helpful people
Telephone answered by real people who were helpful and informative. Straightforward process and prompt collection.
10 July 2026
Reply from HIPPO
Thank you for your Lovely review!
Fantastic to hear you found our team helpful and informative and that the whole process was straightforward from start to finish!
Team HIPPO
Reply from HIPPO
Thank you for your review!
We’re delighted to hear you found HIPPO to be reasonably priced and that you were pleased with the service.
Team HIPPO
Difficult access? Hippo the answer
Due to access, a skip couldn’t be delivered so Hippo was the answer. Easy to order bag by post. Collection efficiently done whilst we were out & within a few days of requesting.
3 July 2026
Reply from HIPPO
Thank you for your Fantastic review!
We’re delighted to hear HIPPO was the perfect solution when a traditional skip wasn’t suitable.
Team HIPPO
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.