Very accommodating /- as I’m writing this my problem has increased -earliest date to visit was 35 August we now but without someone to visit. Is now very urgent with leaks Can you please arrange an... See more
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Review summary
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Hi all hope you have an installer like we had you couldn’t have ask for a better guy as Aron Sheridan was really good as we was going to cancel our install until he showed us one he had done before an... See more
Company replied
Another great delivery from Culligan Harvey! Our delivery driver Stuart Chapman is always so kind and helpful, professional but really friendly too, he even carries our packs of salt to our garage eve... See more
Company replied
My wife was home alone and the delivery driver was exceptionally polite, introduced himself clearly, and asked exactly where she’d like everything placed. He then carried the salt inside, stacked... See more
Company replied
Company details
- Water Softening Equipment Supplier
- Plumber
- Water Filter Supplier
- Water Purification Company
- Water Treatment Supplier
About Culligan Harvey
Written by the company
Culligan Harvey is the UK’s number one selling water softener brand. Experience the benefits of softened and filtered water for your home, health and happiness with the Harvey™ Water Softener.
Book a free, no obligation demo today. Request a Quote
Find your Perfect Water Softener Shop Salt Shop Drinking Water Shop Water Filters
Book a free, no obligation demo today. Request a Quote
Find your Perfect Water Softener Shop Salt Shop Drinking Water Shop Water Filters
Contact info
Hipley Street, GU22 9LQ, Woking, United Kingdom
- 01483 753400
- reviews@harvey.co.uk
- harveywatersofteners.co.uk
4.6
Excellent
14K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Salt delivered by the fabulous Stuart
Salt delivered by the fabulous Stuart, he puts the salt in the garage for me , he is always happy to have a quick chat and a catch up! I love that I have the same driver for the deliveries! Excellent service as usual! Thank you Stuart
28 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your lovely review. We're delighted to hear that Stuart continues to provide such friendly and helpful service.
It's great that he takes the time to help with your deliveries and have a chat along the way. We'll be sure to pass on your kind words to him.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Stuart was amazing with his delivery
Stuart was amazing with his delivery. Really helpful.
28 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear Stuart provided such a helpful delivery experience. We'll be sure to pass on your kind feedback to him.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Dan installed the softener system…
Dan installed the softener system efficiently. The service team responded swiftly upon reporting leakage and within 24 hours Dan came to fix it; that was very impressive. Thank you.
7 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're pleased to hear Dan installed your water softener efficiently and that our service team responded quickly to resolve the leak.
We'll be sure to pass your kind feedback on to Dan.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Discount offered on salt which was…
Discount offered on salt which was delivered the next day. Great to see Stuart back on deliveries.
27 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're pleased to hear you were able to take advantage of the salt discount and receive your delivery so quickly.
It's also lovely to hear that Stuart was back delivering and providing the great service you've come to expect.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
We ordered some salt for our harvey…
We ordered some salt for our harvey water softener. The delivery was quick and Stuart Chapman was great. He was polite, professional, and very kind. He offered to leave the packages at my desired location. Thank you for your help Stuart.
27 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear your salt delivery arrived quickly and that Stuart provided such polite, professional, and helpful service.
We'll be sure to pass on your kind words to him.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Friendly and efficient delivery
27 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're pleased to hear your delivery was both friendly and efficient.
We appreciate your feedback and are glad you had a great experience with our service.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Excellent service
Dan was really helpful and accommodated my needs and he explained everything well . Really friendly and positive experience.
23 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear Dan was so helpful and took the time to explain everything clearly while accommodating your needs.
It's great to know you had such a friendly and positive experience, and we'll be sure to pass on your feedback.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Dan was amazing
Dan was amazing, fitted our water softener and drinking tap. We’ve had building work going on and weren’t in when Dan came round. He kept us updated with pictures of how the work was going and said he’d come back once we’d moved in to show us how everything worked
25 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear Dan provided such excellent service and kept you updated throughout the installation.
It's great to know he went the extra mile by sharing progress photos and arranging to return once you'd moved in to explain everything. We'll be sure to pass on your kind feedback to him.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Excellent service
Dan was really knowledgeable and helpful. A very good service all round.
Thank you
6 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear Dan was so knowledgeable and helpful. It's great to know you received excellent service throughout, and we'll be sure to pass on your kind feedback to him.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Very happy with the choice
Very happy with the choice! The salesman was very helpful and informative and the engineer that came respected my property.
22 July 2026
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear you're happy with your choice.
It's great to know our salesperson was helpful and informative, and that the engineer treated your home with the respect it deserves. We really appreciate your feedback.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Excellent service from George
George is an exceptional service provider. He is punctual, polite, customer focused and technically excellent. He thinks of everything and quickly gets to the right answer. It’s not often that service like this is received nowadays and it was an absolute pleasure to have George work at my house. Thanks George!
27 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your wonderful review. We're delighted to hear that George provided such exceptional service.
His punctuality, technical expertise, and customer-focused approach are qualities we're very proud of, and we're thrilled he made such a positive impression. We'll be sure to pass your kind words on to him.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
He actually arrived on time
He actually arrived on time, was very polite and quick, a great job, better than when it was EWT.
27 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear you were pleased with the service.
It's great to know the visit was punctual, polite, and efficient, and that the work met your expectations. We really appreciate your feedback.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Friendly and efficent service
Paul was friendly and delivered the salt to the front door and brought it into the house - many thanks
27 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're pleased to hear Paul provided friendly and helpful service, ensuring your salt was delivered right to your door and brought inside for you.
We'll be sure to pass on your thanks to him.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Stuart was very pleasant and courteous…
Stuart was very pleasant and courteous and offered to put the salt in the garage. Good delivery.
27 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your feedback! We're pleased to hear Stuart provided a pleasant and courteous delivery service and was happy to help with storing your salt in the garage.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Valve connector
Jake couldn’t have been kinder to help me find a very obscure valve for my filter. He and his team bent over backwards to find me the part and were extremely cordial in sending me away with the right connection.
27 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your wonderful feedback! We're delighted to hear that Jake and the team were able to track down the part you needed and provide such helpful, friendly service.
We'll be sure to pass on your kind words to them.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Luke Harrison from Harvey Water…
Luke Harrison from Harvey Water Softeners did an outstanding job installing our Harvey water softener. From start to finish, his workmanship was absolutely first class.
The installation is textbook perfect – everything is neatly aligned, clearly identified, and professionally finished. There are no loose or untidy hoses, everything has been installed with exceptional attention to detail. He also cleaned up thoroughly after the installation, leaving the area spotless.
Luke took the time to explain the system clearly, including all of its benefits, how it works, and how to get the best from it. His explanations were easy to understand, and he answered every question patiently and professionally.
It's rare to come across someone who takes such pride in their work. If every installation were completed to this standard, customers would have nothing but praise for Harvey. I couldn't be happier with the result and would highly recommend Luke Harrison to anyone considering a Harvey water softener. A genuine 5-star service!
27 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your fantastic review! We're delighted to hear that Luke provided such a high standard of installation and service.
If you know anyone who could benefit from softer water, don't forget about our Refer a Friend scheme: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Harvey install by Paul SB
Paul SB was fantastic and very professional. When one of Harvey installer came round to draw up a plan how to install the pipe work it was going to be on show however when Paul came round he recommended a new location and no pipe work was on show. Was very efficient and took pride in his work, always willing to answer questions no matter how small or big they were. Cannot give him enough praise for the workman ship.
24 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your kind words about Paul! We're delighted he was able to find a neater installation solution and that his professionalism and workmanship stood out throughout the visit.
If you know anyone who could benefit from softer water, don't forget about our Refer a Friend scheme: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Stuart came today to deliver salt…
Stuart came today to deliver salt blocks. He was very helpful putting it in kitchen. He is the best at his job.
Thanks Stuart. Appreciate frp your servjce.
27 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your lovely feedback! We're so pleased to hear Stuart was helpful with your salt delivery and went the extra mile for you.
If you know anyone who could benefit from softer water, don't forget about our Refer a Friend scheme: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Very good service
Very good service, professional personnel and customer care!!
All well installed, on time and answering questions
20 July 2026
Reply from Culligan Harvey
Thank you for your feedback! We're delighted to hear everything was installed on time and that the team provided professional service while answering all your questions.
If you know anyone who could benefit from softer water, don't forget about our Refer a Friend scheme: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Fantastic from start to finish Paul was…
Fantastic from start to finish Paul was great did a top job of fitting and very pleasant to boot
The change in the water is amazing
24 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your fantastic feedback! We're delighted to hear Paul did a top job and made the whole experience a pleasant one from start to finish.
If you know anyone who could benefit from softer water, don't forget about our Refer a Friend scheme: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
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