UK Water Softeners Reviews 264

We met Sarah a few weeks ago, she explained the options we had, and was able to book us in within a month. The engineer was polite, professional and knowledgeable. He did a super job, tidied up afte... See more

Our water didn't feel as soft as it should and the water test showed yellow not green (soft) or red (hard). UK Water Softeners sent an engineer within a few days of reporting it and he found interior... See more

Our water softener stopped working and I made an appointment to have it checked. Rosalyn was extremely helpful & an appointment was made. Carl came today (took shoes off without asking!), and spent ti... See more

We bought our first water softener from Kevin and in 2005 and found his service and product absolutely brilliant. He came out to deliver salt blocks, which have always been competitively priced, in al... See more

It was easy! UK Water-Softeners replaced my old unit with a New one efficiently and without any problems at all. Rapid responses to emails and telephone calls made the experiance trouble free. It was... See more

James has been delivering salt blocks to us for years. Friendly, polite and does all the heavy lifting, putting them directly on a shelf in the garage if we are in or a safe place if not. Competitivel... See more

We bought a water softener from UK Water Softeners - they were recommended through Check-a-trade. Buying though them was a great experience - Sarah provided quotes and described everything really wel... See more

UK Water Softeners recently visited to repair our out-of-warranty Harvey water softener, which had stopped working. Appointment was arranged quickly and their very polite and friendly technician, Andr... See more

During a service after 19 years of having had my Harveys TwinTec Water Softener, I was advised that the softener was beyond economical repair. Within that same day the installation of an upgrade... See more

Uk Water Softeners has delivered our Harvey block salt for a number of years now. They are a great family business and James their delivery man is wonderful. He is very polite and helpful. We are two... See more

What a lovely Company. Ticks all the right boxes. Founded 30 or so years ago by their father, and now at the helm are Sarah and Andrew (son and daughter). I dealt with Sarah initially, and we both a... See more

Very quick and straightforward, price is reasonable also competitive. Sarah visited us a day after contact, and provided helpful information for us to decide which products to go with. Our water softe... See more

From start to finish everything was excellent Andrew very informative and talked me through the process of why my water system was not functioning correctly. Purchased a new one he fitted it in a sho... See more

Latest salt delivery by James was excellent. He very helpfully put everything just where I asked, in my garage. My water softener was installed by UK Water Softeners about ten years ago. It has always... See more

Polite gentleman with excellent description of what was needed and also discussed options without pressure.my decision to replace my very old machine and this was done with courtesy, cleanliness and v... See more

I have been using the UK water softeners for close to two decades. They are always friendly, nice and easy to deal with. Last week, on arrival, the driver, James helped me to split my salt order betw... See more

The installer arrived on time and was honest in the appraisal about the condition of our existing water softener. He gave me a price there and then to install a new machine, and completed the work wit... See more

All the team have been amazing, from our first meeting with them, through installation, and most recently Jade has been incredible. Nothing was too much trouble. We needed the unit taking out whils... See more

I’ve been using UK Water Softeners for about two years now. When I first started with them, there was a small issue, but their team handled it really well. They followed up promptly and were truly c... See more

James from UK Water Softeners Ltd delivered our supply of salt today. Good service -always! Polite, respectful and helpful. Thank you James E Amy

For several years, we have relied on UK Water Softeners for our Harvey block salt deliveries, and their service never disappoints. This family-run business truly stands out, with James, their delivery... See more

This was our second softener purchased from UKWS (we moved home). Sarah in sales was great and Steve who did the installation, did a fantastic job! Thank you, reliable and trustworthy, love it!

We have just had a replacement water softener installed by UK Water Softeners and they were excellent to deal with. They were competitively priced and Andy who installed the unit was excellent... See more

Highly recommend, have been a customer for over 10 years, great products, excellent customer care, highly recommend all the team. Rosalyn thank you for always looking after us. A*****

I've been buying water softener salt from UK Water Softeners for many years. Prices are very competitive and the service is excellent. James is very polite and efficient with deliveries. I strongly re... See more

Had a new water softener installed by Andy. He was in time asked to take shoes off to come in and completed work in professional manner. Totally cleaned up after. Provided a 5☆ service

Professional staff covering all aspects of sales, survey, and installation, Installed in a timely manner at the agreed price…. Keep the good work up.

Very helpful, established that water softner was still under guarentee. Arranged for an engineer to visit. Repair completed, parts were all covered by the guarentee

Usual high standards from UK Water softeners. James delivered the salt and was very helpful by stacking it in the garage for me. Great service.

This was a quick and efficient service. All our questions were answered, Sarah was very knowledgeable and obviously knew the product extremely well.

From the time I reported a problem with my old water softener to to the full and satisfactory installation of a new softer , I experienced immaculate service ranging from dealing with the receptioni... See more

Professional and friendly service with the personal touch. Everything was great from the first visit by Sarah to the installation by Peter. Thank you so much.

17 July 2025 Water Softener Installation Pre booking & information visit was excellent. The installer arrived on time - was helpful, polite & friendly - he explained everything - listened to &... See more

I don't very often write reviews however this company certainly deserves one! I was in need for a water softener due to being in a hard watar area and my property did have once installed previously ho... See more

Great experience dealing with Sarah and her team. She explained everything really clearly and the fitting on the day was very efficient.

Great customer service, very thorough and explained everything to us. Left our utility very clean and tidy. Would highly recommend.

All the staff from Sarah, office, installers & even salt delivery guy are professional, helpful & efficient, a great team. Highly recommended to anyone who is thinking of purchasing or replacing a w... See more

Not only were the office staff, helpful, informative & knowledgeable but from the removal of my old softener to the installation of the new, everything went smoothly with the aid of Andy initially & P... See more

Very helpful from my first contact right through to the installation. The installation of the softener was seamless being undertaken in a professional manner from start to finish, without any snags wh... See more

On time, polite very helpful plumber. Really pleased with new water softener..

Another salt delivery, on time, delivered by the always helpful James. Thanks again.

An excellent company with good and friendly service.All the staff are very helpful.

Excellent experience from start to finish, and onward. Service when purchasing was friendly and competitively priced, with quick and easy salt deliveries once installed. Highly recommended!

Very professional and efficient company. Prompt and detailed responses. Fast service from a family run business

A well established family business for two very good reasons. They are what they say they are. And they do what they say they'll do. And very well.

Great reliable service being using them for over 25 years. Totally recommend

Really helpful and informative staff. New water softener was fitted quickly

James, as always, delivered the salt promptly, in well mannered tone.

Very professional installation by an experienced installer. The results were impressive from day one. Highly recommended.

Engineer friendly & informative. Service & repair carried out promptly at reasonable cost.