I have ordered few times to Cyprus. Delivery by DHL works well, no delays. Clothes is lovely especially the Summer dresses but colors way off. There are lot of filters used while posting on Instagra... See more
Company replied
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Very good and Qvick SEVICE - i live in Denmark, 4 days after my ordre - i recive my packet - Can only say, no matter which country you are from - you Can safe ordre in this store - the stores have al... See more
After a LONG travel “arround” we finally found af perfect solution. Mostly 4 stars because of I had to keep fighting - 5 stars for the solution. I will be back but also very attentive of what I buy. Y... See more
Company replied
j ai commander une robe surl site on m a dit que c etait en cours de preparation donc debite sur mon compte pour ensuite me dire qu elle etait en rupture de stock .Donc grosse deception. Mme joosep
Company details
Written by the company
Grungemama c’est tout d’abord l’histoire d’une maman grunge passionnée de mode, une boutique en ligne mais aussi des boutiques physiques en France et en Europe. Le concept est né d’une envie profonde de Nathalie, celle de partager avec une communauté son goût pour le Prêt-à-porter, partager son style unique en dehors des conventions et des dictâtes de la mode, un style à la fois boho-rock qui s’adapterait à une femme libre, un brin nonchalante dans un esprit grunge. Grungemama c’est l’incarnation de la femme romantico-rock, affirmée et discrète à la fois instinctive et spontanée.
Contact info
Rue d'Astorg 1, 31000, Toulouse, France
- grungemama.com
3.8
Great
2K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have purchased 4 items
I have purchased 4 items, 2 I love and 2 that do not fit. I can not return them as the cost to ship them back is more than the cost of the items, I was planning to order more items but I am reluctant now because of shipping price to return if they don’t fit.😏
8 November 2019
Unprompted review
Happy Customer
I've only just found Grungemamas clothes and they are so wonderful.
9 October 2019
Unprompted review
Beautiful and chic products with a fast…
Beautiful and chic products with a quick and efficient service team.
:)
23 September 2019
Unprompted review
Very disappointing
Very disappointing. Initially I received a great service but then sadly it all fell apart when arranging and receiving a refund. Still awaiting my refund from 3 months plus.
To be fair the clothes received that I retained are great but sadly will not order again now due to the poor response and communication regarding the non payment of refund.
12 September 2019
Unprompted review
Reply from Grungemama
Hello Yvonne, we send you 2 times the proof of the bank transfer who has been done the 19/06 on the Iban that you give us. We always reply you by e-mail. Last mail has been send the 9/09 to your e-mail that you send us the same day. Sorry about that but the refund have been done and proof send to you. Best regards
Excellent experience!
Excellent experience!! *****received my package extremely fast and the sneakers are exactly as described and great quality. I will definitely Purchase from Grungemama again:)))
1 June 2019
Unprompted review
Excellent service.
Excellent service., fast and accurate.
Fast shipping-I’m in Canada and I receive my package within 4-7days.
The clothes are very good quality and colours true to the pictures, very happy with Grunge mama👌
Once my package got missing I contact the grunge mama team & everything was taking care of within 48 hours!
Thank You
1 June 2019
Unprompted review
Excellent service and quick delivery to…
Excellent service and quick delivery to the UK
Love their unique style
2 May 2019
Unprompted review
I really love the style and the quality…
I really love the style and the quality is also very good. Just as expected and even better. The order has arrived within few days. I will have to return two products and the return process seems easy. I already processed the second order, as I got the sense of correct sizes for me. It fits standard size, so if you normally wear 40, buy 40 😉
2 April 2019
Unprompted review
Very good fabric good price and very…
Very good fabric good price and very good comunicativos by email also !
1 March 2019
Unprompted review
Reply from Grungemama
Hello Barbara, thanks for your comment, we hope to see you quickly !
AWESOME!
Amazing customer service!!!! The dresses are incredibly beautiful, well made and can be worn all year around!
5 February 2019
Unprompted review
Reply from Grungemama
Hello, thank you for your comment, we are happy to know that you like it, we try to be as much as possible to listen to our customers! See you soon
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