I have ordered few times to Cyprus. Delivery by DHL works well, no delays. Clothes is lovely especially the Summer dresses but colors way off. There are lot of filters used while posting on Instagra... See more
Company replied
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I have ordered few times to Cyprus. Delivery by DHL works well, no delays. Clothes is lovely especially the Summer dresses but colors way off. There are lot of filters used while posting on Instagra... See more
Company replied
Very good and Qvick SEVICE - i live in Denmark, 4 days after my ordre - i recive my packet - Can only say, no matter which country you are from - you Can safe ordre in this store - the stores have al... See more
After a LONG travel “arround” we finally found af perfect solution. Mostly 4 stars because of I had to keep fighting - 5 stars for the solution. I will be back but also very attentive of what I buy. Y... See more
Company replied
j ai commander une robe surl site on m a dit que c etait en cours de preparation donc debite sur mon compte pour ensuite me dire qu elle etait en rupture de stock .Donc grosse deception. Mme joosep
Grungemama c’est tout d’abord l’histoire d’une maman grunge passionnée de mode, une boutique en ligne mais aussi des boutiques physiques en France et en Europe. Le concept est né d’une envie profonde de Nathalie, celle de partager avec une communauté son goût pour le Prêt-à-porter, partager son style unique en dehors des conventions et des dictâtes de la mode, un style à la fois boho-rock qui s’adapterait à une femme libre, un brin nonchalante dans un esprit grunge. Grungemama c’est l’incarnation de la femme romantico-rock, affirmée et discrète à la fois instinctive et spontanée.
Rue d'Astorg 1, 31000, Toulouse, France
Replied to 96% of negative reviews
Typically replies within 1 week
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Thank you all for amazing fashion and fast quality service. Every time I’m so happy with this close. Thank you very much!!! Best regards!

Reply from Grungemama
Great experience. Fast delivery and super nice stuff
Thank you so much

Reply from Grungemama
Love it!
Already ordered a few times and the clothes are really nice. Service is good and transport doesn't take to long. Recommend it definitely.

Reply from Grungemama
A great online shop and stylish clothes, plus fast delivery. Gladly again!

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Reply from Grungemama
I just received my order here in New York. Everything is perfect! I am very happy with all of my purchases!
Thank you!

Reply from Grungemama
Nice clothes, fine service.
Clothes are wide, but keep in mind that she measures 1,68m. For me some pieces are just a bit too short.
Great service and beautiful clothes. 5 stars!
Love all the clothes and very prompt shipping.
I found the shop on Pinterest. I am very happy with my new items. Love the Grunge mama look! I will definitely be ordering more in the future. Thank you for the fast delivery!
Beautiful, edgy clothing! Love shopping the site with how the clothing is modeled. It is easy to place an order. The prices are so reasonable and the clothing unique. I receive my order promptly which I love! Usually only about a week from when I place the order! Love Grungemama
The website is in three languages so there are difficulties to understand different things for people who don't know French or English.
If you make consistent orders you should pay shipment costs as well.
Customer service answers late and isn't very supportive to face problems, especially in this particular time.
Return costs are supported by the customers even if the size of the item isn't correct. Terrible experience.
Thank you so much! I love the dress and shoes! They shipped very quickly much to my surprise and delight! My only concern is the dress is slightly small. It wasn’t clear online what size 1 or 2 translates to in US sizes, so I took a chance. I’m confident I can make it work though! I will be buying again! Thanks Grungemama!

Reply from Grungemama
Took weeks to arrive to Ireland but worth the wait. Great quality and fit.

Reply from Grungemama
Great and responsive store, fast shipping. A good choice. Thank you grungemama
Great quality product, just like the photos. Sizing correct and super fast delivery. Highly recommended!
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