While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I have ordered few times to Cyprus. Delivery by DHL works well, no delays. Clothes is lovely especially the Summer dresses but colors way off. There are lot of filters used while posting on Instagra... See more

Company replied

Rated 5 out of 5 stars

Very good and Qvick SEVICE - i live in Denmark, 4 days after my ordre - i recive my packet - Can only say, no matter which country you are from - you Can safe ordre in this store - the stores have al... See more

Rated 5 out of 5 stars

After a LONG travel “arround” we finally found af perfect solution. Mostly 4 stars because of I had to keep fighting - 5 stars for the solution. I will be back but also very attentive of what I buy. Y... See more

Company replied

Rated 2 out of 5 stars

j ai commander une robe surl site on m a dit que c etait en cours de preparation donc debite sur mon compte pour ensuite me dire qu elle etait en rupture de stock .Donc grosse deception. Mme joosep

Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store

Written by the company

Grungemama c’est tout d’abord l’histoire d’une maman grunge passionnée de mode, une boutique en ligne mais aussi des boutiques physiques en France et en Europe. Le concept est né d’une envie profonde de Nathalie, celle de partager avec une communauté son goût pour le Prêt-à-porter, partager son style unique en dehors des conventions et des dictâtes de la mode, un style à la fois boho-rock qui s’adapterait à une femme libre, un brin nonchalante dans un esprit grunge. Grungemama c’est l’incarnation de la femme romantico-rock, affirmée et discrète à la fois instinctive et spontanée.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you all for amazing fashion and…

Thank you all for amazing fashion and fast quality service. Every time I’m so happy with this close. Thank you very much!!! Best regards!

1 October 2020
Unprompted review
Grungemama logo

Reply from Grungemama

Thank you very much !

Rated 5 out of 5 stars

Love it!

Love it!
Already ordered a few times and the clothes are really nice. Service is good and transport doesn't take to long. Recommend it definitely.

2 September 2020
Unprompted review
Grungemama logo

Reply from Grungemama

Hello and thank you ! Hope to see you soon <3

Rated 5 out of 5 stars

Very happy customer in NY!

I just received my order here in New York. Everything is perfect! I am very happy with all of my purchases!
Thank you!

19 May 2020
Unprompted review
Grungemama logo

Reply from Grungemama

Thank you ! :)

Rated 4 out of 5 stars

Nice clothes

Nice clothes, fine service.
Clothes are wide, but keep in mind that she measures 1,68m. For me some pieces are just a bit too short.

13 May 2020
Unprompted review
Rated 5 out of 5 stars

I love my new items!

I found the shop on Pinterest. I am very happy with my new items. Love the Grunge mama look! I will definitely be ordering more in the future. Thank you for the fast delivery!

2 May 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful

Beautiful, edgy clothing! Love shopping the site with how the clothing is modeled. It is easy to place an order. The prices are so reasonable and the clothing unique. I receive my order promptly which I love! Usually only about a week from when I place the order! Love Grungemama

1 May 2020
Unprompted review
Rated 1 out of 5 stars

Bad experience.

The website is in three languages so there are difficulties to understand different things for people who don't know French or English.
If you make consistent orders you should pay shipment costs as well.
Customer service answers late and isn't very supportive to face problems, especially in this particular time.
Return costs are supported by the customers even if the size of the item isn't correct. Terrible experience.

1 April 2020
Unprompted review
Rated 4 out of 5 stars

Thank you so much

Thank you so much! I love the dress and shoes! They shipped very quickly much to my surprise and delight! My only concern is the dress is slightly small. It wasn’t clear online what size 1 or 2 translates to in US sizes, so I took a chance. I’m confident I can make it work though! I will be buying again! Thanks Grungemama!

4 March 2020
Unprompted review
Grungemama logo

Reply from Grungemama

Merci for choosing us ! We're working on the translate of the website to be more understanding 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look