I have ordered few times to Cyprus. Delivery by DHL works well, no delays. Clothes is lovely especially the Summer dresses but colors way off. There are lot of filters used while posting on Instagra... See more
Company replied
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Very good and Qvick SEVICE - i live in Denmark, 4 days after my ordre - i recive my packet - Can only say, no matter which country you are from - you Can safe ordre in this store - the stores have al... See more
After a LONG travel “arround” we finally found af perfect solution. Mostly 4 stars because of I had to keep fighting - 5 stars for the solution. I will be back but also very attentive of what I buy. Y... See more
Company replied
j ai commander une robe surl site on m a dit que c etait en cours de preparation donc debite sur mon compte pour ensuite me dire qu elle etait en rupture de stock .Donc grosse deception. Mme joosep
Company details
Written by the company
Grungemama c’est tout d’abord l’histoire d’une maman grunge passionnée de mode, une boutique en ligne mais aussi des boutiques physiques en France et en Europe. Le concept est né d’une envie profonde de Nathalie, celle de partager avec une communauté son goût pour le Prêt-à-porter, partager son style unique en dehors des conventions et des dictâtes de la mode, un style à la fois boho-rock qui s’adapterait à une femme libre, un brin nonchalante dans un esprit grunge. Grungemama c’est l’incarnation de la femme romantico-rock, affirmée et discrète à la fois instinctive et spontanée.
Contact info
Rue d'Astorg 1, 31000, Toulouse, France
- grungemama.com
3.8
Great
2K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
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Made with heart by GRUNGEMAMA
I regularly buy some beautiful pieces from GRUNGEMAMA! In the meanwhile I am a proud and happy owner of a really nice selection!
The style of each piece underlines the attitude of a cool, smart, independent and loving woman/mother! From all over the world! GRUNGEMAMA brings us together! My very best regards from Hamburg/Germany to the whole team in the South of France! You are an amazing team family! All the best. Iris
1 October 2021
Very happy with the product and…
Very happy with the product and delivery time.
Excellent work.
8 September 2021
Tellement de choses à dire mais en un…
Tellement de choses à dire mais en un moment ! Extraordinaire !!!
2 September 2021
Amazing
A happy - many times- returning client.Always spotless service, great looking and quality clothes, very quick delivery evenme being on a greek island.Great , great !!!!!!!! XXXX
20 August 2021
Unprompted review
I absolutely love my dresses and tops
I absolutely love my dresses and tops, the quality is amazing for the price and the delivery was great considering the postal situation!
Please please keep producing awsome clothes for 40 year old mummas who still want to look cool ❤️
2 August 2021
Reply from Grungemama
Thank you so much ❤️
After only wearing my new T-shirt twice…
After only wearing my new T-shirt twice I put it in the wash (on its own and careful wash) the dye came out uneven and looked like the T-shirt had marks on it, the stitching also came away at the bottom. I have emailed grungemama 4 times and getting nothing back apart from "They will speak to their supplier". Very very unhelpful. If I new how to enclose a picture in this review I would.
25 July 2021
Unprompted review
I have never received such unhelpful…
I have never received such unhelpful customer service ever!!! Owning my own company for 25 years I would be appalled if my staff treated a customer of ours in this way!
25 June 2021
Unprompted review
Terrible
Received someone else’s order. Notified Customer Service who said they would send my correct order. Have not received my order. Requested refund. Have not received refund. Customer Service did not respond to my last message asking when I would receive refund.
7 May 2021
Unprompted review
Fantastic!!
15 April 2021
Grungemama is amazing!!!
Grungemama is amazing!!!! The clothes are wonderful and as advertised!!! The customer service has been good to work with, they get back to you in a timely manner! I highly recommend and will definitely be purchasing again on the future!!!
1 March 2021
I am very happy with each order I made…
I am very happy with each order I made at GrungeMama. Perfect sales mix and customer service.
1 February 2021
Disappointing quality & delivery costs
I have ordered twice from Grunge Mama - the items always look so vibrant and well presented. The first was a bright green long sleeved top unfortuntaley after ONE wash the colour was practically gone - hugely disappointing ( please do not suggest I did not follow the washing instructions ). The most recent purchase was the bright fuschia pink jumper with gold foil 'Peace' lettered on the back it did NOT look anything like the advertised picture and it is short and very poor quality... balling and losing it's shape very quickly. Overall I would say the items photographed are not the ones being sold to customers. On top of which delivery ( within Europe ) is RIDICULOUS ...so to sum up... Nice photos.. Nice ideas.. disappointing quality and overpriced delivery costs.
30 January 2021
Unprompted review
Frauds and rude
Since 15th of November, I have made 2 orders total 550€!!!! Two months already the 2 orders have not been delivered to me and they don't accept to refund me. They have rude behavior and they don't answer to my emails on time!!! They are common frauds and don't ever buy from them!
11 January 2021
Unprompted review
Reply from Grungemama
Hello,
we already reply you and explain you the situation. The carrier still doing a research on the 2 order and the due date is the end of the month. We told you as soon as we get an answer we will refund you.
For the delay of the answer, yes we are not reply you on Saturday and Sunday. We were absolutely not rude with you by trying to explain you the situation. Best regards.
Super collection et super service…
Super collection et super service client. Délais de livraison au top!!!
1 November 2020
Reply from Grungemama
Merci !
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