Growtanical Reviews 

247
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the remarkably fast delivery service, emphasizing how carefully items are securely wrapped to protect them during transit. Buyers are consistently impressed by the exceptionally healthy roots, vibrant appearance, and strong overall quality of the plug plants they receive for their gardens. Some reviewers were not happy with the delivery condition, explaining that tightly compressed boxes caused delicate live plants to arrive crushed and severely damaged. A few other people also felt let down by customer support, pointing out missing items or lengthy delays in receiving requested replacements.

What people talk about most

Product

Reviewers mention positive feedback about product, frequently highlighting that plants arrive quickly in... See more

Quality

People report positive experiences with quality, highlighting that plants arrive fresh, healthy, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Plants arrived next day, beautifully packaged and all the plugged plants were in perfect condition. Easy to follow instructions, I did exactly as advised and all are doing well. It's nice to support... See more

Rated 5 out of 5 stars

Ordered after the 3pm cut off for next day delivery, but early the next day received an email notifying me of dispatch of my order. Next day my postie delivered my plants in excellent condition, such... See more

Rated 5 out of 5 stars

The plants arrived the next day in great condition. The first order of Rudbeckia all potted on successfully and the latest order look really healthy.

Rated 5 out of 5 stars

I thought the plants would arrive in pots ,so I was amazed when the plants came in a cardboard box to my surprise they were in good condition ,but the next morning I had to dash out get flower pots a... See more


Company details

  1. Garden
  2. also in
  3. Garden Center

Written by the company

Growtanical is a brand owned by the company Plug Plants Express Limited. We are based in Lincolnshire and operate exclusively online offering Plug plants, Potted plants, Bulbs, Roses, Bare root plants, Houseplants, Fruit plants, Vegetable plants and much more. All supplied to the customer by mail from online order. We have been trading on eBay and Amazon for many years and have top rated seller ranks and reviews on both platforms. We offer free next day delivery on all live plants and free delivery on bulbs and bare roots.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

247 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(247)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

had two recent orders for plants and…

had two recent orders for plants and they all arrived the next day, they are of excellent quality and growing strong i will be ordering again soon, plenty fof different plants on offer.

16 July 2022
Unprompted review
Growtanical logo

Reply from Growtanical

Thankyou for your review, Nick

Rated 5 out of 5 stars

Excellent service and products

I bought quite a lot of items from Growtanical. All the items arrived before the due date and were expertly packed so nothing was damaged in transit. The flowers, plugs and bushes were all beautifully grown and are now thriving in the garden. I would recommend Growtanical to beginners through to experienced gardeners. Thank you.

12 June 2022
Growtanical logo

Reply from Growtanical

Thanks for your kind words Leah.

Rated 5 out of 5 stars

Great value plants

Lovely strong, fresh plants well packed for delivery. Planted in to 9cm pots and already doubled in size. Five beautiful nemesias for a fraction of the price. I'll definitely consider using Growtanical again

9 May 2022
Rated 5 out of 5 stars

Great service

Great service. Lovely healthy plug plants arrived promptly and well packaged. Website and ordering easy to use. Very pleased with whole experience.

14 April 2022
Rated 5 out of 5 stars

Excellent

Plug Plants arrived on the morning of the day I chose and are well- sized, strong and healthy. Potted on and growing well now. Very impressed with the service and quality of the plants.

2 April 2022
Rated 5 out of 5 stars

Highly recommended all round

Buying plants online can be a slightly risky process with no guarantee of quality or good service. No need to worry when ordering from growtanical, they really do go the extra mile to provide 100% customer satisfaction. Special thanks to Lorna who came to my aid to sort out a minor glitch.
Highly recommended

10 March 2022
Unprompted review
Rated 5 out of 5 stars

Good company for products and excellent…

Good company for products and excellent customer help, fast on response.
So far I have only ordered a few plug plants but they came well packed and after potting on, a week later they are thriving and seem very healthy. Have ordered more.
The only criticism I have is that delivery is slow, it takes over a week. Could do with improving, but will definatly recommend this site.

15 February 2022
Growtanical logo

Reply from Growtanical

Hello David. Thanks for your great review we are glad that you are happy with the plants and service we provide! I checked your order and you had ordered some Aubretia on pre order. This would explain the long delivery time, other than pre order we post all items on the day they were purchased (before 4PM) and they should arrive the next day. Sorry if there was any confusion from the listing you viewed. Most items on our website are now avaliable for next day delivery :)

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