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Hayter Reviews 

478
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company, praising the smooth purchasing process and dependable service. Customers frequently mention that the website is extremely easy to navigate, allowing them to find what they need and receive their purchases very quickly. Reviewers truly love the exceptional build quality, noting that the equipment operates quietly, cuts efficiently, and leaves neat, beautiful stripes on the lawn. However, some people mentioned experiencing delivery tracking delays or minor local logistics issues when waiting to receive their heavy items. Others also noted occasional mechanical problems, such as unexpected wiring faults or self-drive component failures that arose over time.

What people talk about most

Quality

People report positive experiences with quality, highlighting that the equipment is well built, sturdy, and... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy online purchases and... See more

User experience

Consumers find user experience to be positive, highlighting that the mower is exceptionally easy to set up,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery within 24 hours of main order but incorrect agents name resulted in slight delay in second part of order. Unable to order item shown on website as available. Performance of former ownership... See more

Company replied

Rated 4 out of 5 stars

The mower was easy to set up and is easy to use. It is fantastic for stripes and the clippings are really fine which is perfect for composing. The only downside is the garden centre who took delivery... See more

Company replied

Rated 5 out of 5 stars

I have just replaced my well-used 1987 Hayter Harrier 48 (it was still cutting grass yesterday) with a new Hayter Harrier 48 VS BCC. The new mower is quieter, faster and safer and hopefully will be th... See more

Company replied

Rated 5 out of 5 stars

Delivery time was efficient and courteous. What was unusual was the grass collector had small piece of dried grass and other marks in and on it, not what would expect to come from the factory. Mower... See more

Company replied


Company details

  1. Garden
  2. also in
  3. Lawn Mower Store
  4. Manufacturer

About Hayter

Written by the company

Discover the Excellence of Hayter Lawn Mowers

For over 75 years, Hayter has been synonymous with premium quality and innovation in lawn mower design. Established in 1946, our headquarters in Hertfordshire has been the birthplace of some of the finest lawn mowers in the UK. As we celebrate our 75th anniversary, we invite you to experience the unparalleled performance and reliability that Hayter is renowned for.

Whether you're a homeowner looking to maintain a pristine lawn or a professional contractor seeking dependable equipment, Hayter has the perfect solution for you. Our extensive range of electric and petrol lawn mowers caters to every garden size and requirement.

Why choose Hayter?

  • Unmatched Quality: Our lawn mowers are built to last, offering exceptional durability and performance.
  • Innovative Design: With cutting-edge technology and user-friendly features, our mowers make lawn care effortless.
  • Versatility: From compact electric mowers for small gardens to powerful petrol mowers for larger areas, we have a model to suit every need.
  • Trusted by Professionals: Our mowers are the preferred choice of professional contractors across the UK.

Although our factory does not sell or service machines on site, finding a local dealer is easy with our online dealer locator tool. Let us help you find the perfect lawn mower to achieve a beautifully manicured lawn.

Join the thousands of satisfied customers who trust Hayter for their lawn care needs. Experience the difference that 75 years of expertise and dedication can make.

Experience the Excellence of Hayter Lawn Mowers

Written by the company

Find Your Nearest Hayter Dealer
Use our convenient dealer locator tool to find an authorised Hayter dealer near you. Get expert advice, genuine products, and professional service to keep your lawn looking its best.
Discover Our Range of Premium Lawn Mowers
Explore Hayter's extensive range of petrol and battery-powered lawn mowers. Designed with innovation and exceptional British craftsmanship, our mowers deliver superior performance and lasting durability for every garden size.
Trusted by Professionals and Homeowners Alike
Join the thousands of satisfied customers who trust Hayter for their lawn care needs. Our lawn mowers are the preferred choice of professional contractors and homeowners across the UK, ensuring a beautifully maintained lawn with ease.

Lifetime Crank-Shaft Warranty

Enjoy peace of mind with Hayter's Lifetime Crank-Shaft Warranty

Enjoy peace of mind with Hayter's Lifetime Crank-Shaft Warranty

Lifetime Crank-Shaft Warranty

At Hayter, we stand by the quality and durability of our lawnmowers. That's why we offer a Lifetime Crank-Shaft Warranty on all Hayter branded machines fitted with a genuine Hayter Friction Disc and Crank-Safe Blade Brake Clutch. This warranty ensures that your lawnmower's crankshaft is protected for life, provided it is used and maintained according to our guidelines.

Trust in Hayter's commitment to excellence and enjoy a beautifully maintained lawn with confidence.

†Applies to original purchaser. Refer to terms and conditions on www.hayter.co.uk.


Contact info

Promotion box for Hayter

Shop Lawn Mowers

Discover Hayter's premium lawnmower range for a perfectly striped lawn

4.4

Excellent

TrustScore 4.5 out of 5

478 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(478)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy online purchase

Easy online purchase. More updates on delivery would have been helpful.

24 September 2026
Hayter logo

Reply from Hayter

Thank you for your review! We do send across tracking details to the email address provided on your order, therefore we apologise if this was not received, but we are pleased your purchase was easy and we hope you enjoy your new item!

Rated 5 out of 5 stars

Great product

Great product, quality exceeded expectations

1 September 2026
Hayter logo

Reply from Hayter

Thank you for your lovely review, we are pleased you are happy with your machine!

Rated 5 out of 5 stars

First time use

I found it perfect for mr use , stripes the lawn ease to empty grass for my compost bin.

1 August 2026
Hayter logo

Reply from Hayter

Thank you for your positive review!

Rated 1 out of 5 stars

Hayter scam or system error are you going to fulfill your word

Dear hayter as a loyal commercial customer since 2004 ive purchased over 50 professional machines off you in this time ,recently I purchased a cordless pro 48 as a promotion l ordered the machine in March for April delivery its now August I received the machine 2 weeks ago which is bad enough then i filled in the promotion claim form then for the x2 10amp free batteries and you have just got back to me saying I have entered unreadable receipts from my dealer which are completely readable this is incorrect and when re submitting the receipts your system is crashing not accepting my evidence your customer service has not got back to me regarding the matter and to be honest im obviously not impressed with your customers care having read other reviews either this is a scam or system error please either give me the batteries or refund me in full

27 July 2026
Unprompted review
Hayter logo

Reply from Hayter

We are sorry to read about your poor experience.
Please note that the third party claims team carry out the relevant checks before a claim is approved.
I believe we have been in contact with your dealership regarding the promotional submission you completed and we have contacted the third party claims team in relation to your claim with a new readable invoice.
Please contact us at sales.uk@toro.com so we can discuss this further. Kind regards
*Update - I can confirm your claim has been approved and we have contacted you on the email address provided when your claim was submitted to confirm.

Rated 5 out of 5 stars

Hayter Mowers

Excellent service and superb mowers. Absolutely recommend.

18 June 2026
Hayter logo

Reply from Hayter

Thank you for your lovely review!

Rated 5 out of 5 stars

I have bought several Hayter machines…

I have bought several Hayter machines over the years. I have also bought 2 from other manufacturers. I just prefer Hayter. I am a fan.

18 June 2026
Hayter logo

Reply from Hayter

Thank you for your positive review! We are pleased you are such a big fan!

Rated 4 out of 5 stars

Excellent delivery time

Delivery within 24 hours of main order but incorrect agents name resulted in slight delay in second part of order.
Unable to order item shown on website as available.
Performance of former ownership of this item for longer than 35 years more than proves its worth.

17 June 2026
Hayter logo

Reply from Hayter

Thank you for taking the time to leave a review!

Rated 3 out of 5 stars

Great mower

Great mower, works brilliantly and is a solid bit of kit

14 June 2026
Hayter logo

Reply from Hayter

Thank you for your review!

Rated 5 out of 5 stars

Gift

Ordered a gift from the website. It arrived quickly and was well packed.

13 June 2026
Hayter logo

Reply from Hayter

Thank you for your positive review!

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