The tyres and tracking is great but you're better off having them delivered to your address as some garages, especially the one in Brentwood didn't want to fit them. Apart from that no problems
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See what reviewers are saying
Had been looking for replacement tyres for our motorhome for several weeks locally and on line. Needed CP rated and looking for,a reasonable cost. Found Grip 500 by chance and had a great selecti... See more
I have placed many orders online from this retailer for premium tyres which are reasonably priced and are sent very quickly free of charge. Once an order is placed, an email is sent the next day usual... See more
I ordered 4 x Continental Wintertrac TS 860 195 55 16 tyres for my wife’s Mini Cooper S. Ordering was easy and price was better than any other online company. Delivery time was reasonable too. My only... See more
Company details
Written by the company
The teams at GRIP500 are fully committed to your satisfaction. Behind our website, dedicated professionals work with diligence and energy to provide you with optimal service. Whether it's commercial support, after-sales service, accounting, payment systems, logistics, IT services, marketing, or management, each employee aims for one goal: YOUR SATISFACTION. We are delighted to see that our site receives recommendations from our customers and that their loyalty is a testament to our success.
Contact info
United Kingdom
- cm@grip500.com
- grip500.co.uk
4.5
Excellent
330 reviews
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Great service and good price ,Will be…
Great service and good price ,Will be using again
14 December 2020
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Tyre left at nearby address without my…
Tyre left at nearby address without my permission, also poorly protected by packaging
14 December 2020
Reply from Grip500.co.uk
Hello,
We are sorry for this error due to the carrier, we will escalate your dissatisfaction to management to prevent this from happening again.
Best regards,
Sara from grip500.co.uk
Excellent
Excellent, great tracking and saved about £150 by ordering with grip for 2 tyres
14 December 2020
Good quality tyres thank you.
14 December 2020
I was very sceptical when I realised my…
I was very sceptical when I realised my tyre was coming all the way from Andorra, however I have to say, it arrived within a week with no problem at all, overall excellent value and would recommend to all.
12 December 2020
Metzler Karoo
Great price for motorcycle tyre , delivered from Germany in 7 days . Will use Grip500 again
11 December 2020
Because i dont have any tires
9 December 2020
Reply from Grip500.co.uk
Dear Customer,
In order to be able to process your complaint as quickly and under the best possible conditions, I invite you to contact our after-sales service (SAV).
To do this, simply connect to your customer account created when placing your order.
Your login details (email address + password) will be requested.
Once connected to your customer account, you will have an overview of all your orders placed on our site and will be able to open a complaint ticket on the order of your choice.
Our team will process your ticket within 24 hours (excluding weekends and public holidays) and will provide you with a solution as soon as possible.
Best regards,
Sara from grip500.co.uk
Good work cheers
4 December 2020
Didn't deliver to my door
Didn't deliver to my door! Got my tyres today, cost me forty four pounds to take the tyres to shetland. Price to Aberdeen was good!
4 December 2020
I was a sceptical as I had never heard…
I was a sceptical as I had never heard of this company before however they delivered what was ordered in the time frame stated.
4 December 2020
Super service easy to use web site and…
Super service easy to use web site and couldn’t find tyres cheaper anywhere else
Many Thanks a very satisfied customer
4 December 2020
Easy transactions delivered promptly…
Easy transactions delivered promptly good product highly recommended
3 December 2020
Still awaiting 1/2 of my order (10 days…
Still awaiting 1/2 of my order (10 days after placing order). Tracking of order very poor. Not impressed with reply of, they have a high volume of orders ATM.
3 December 2020
Reply from Grip500.co.uk
Hello,
We are sorry for this error due to the carrier, we will escalate your dissatisfaction to management to prevent this from happening again.
Best regards,
Sara from grip500.co.uk
Ordered 2 tyres
Ordered 2 tyres, only one delivered, reported, still not resolved. Car still not useable, very unhappy with slowness of response. Expect to rectified with next day delivery but no response yet.
3 December 2020
Reply from Grip500.co.uk
Hello,
Our after-sales service is aware of your problem.
We will contact the transport service to inform you as soon as possible.
We will get back to you as soon as possible.
Best regards,
Sara from grip500.co.uk
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