My call with David was So informative and inclusive. As a non binary person I’m often worried about what language will be used around gender and anatomy and also someone’s knowledge around queer gende... See more
Company replied
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Freddie provides easy and inclusive PrEP services to LGBTQ2S+ communities in Canada and the United States. Freddie's providers make sure you can access PrEP for free, or at lower cost, and get PrEP delivered to your door.
Canada
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Friendly and knowledgeable clinician. Made me at ease with our consultation

Reply from Freddie
I was surprised when I got to appointment the next day for PREP, everything is free. I was surprised.

Reply from Freddie
Had my consultation on November 17th for prep and DoxyPEP. At the time i had 4/5 days of prep until i was out. they said that they would provide a bridge medication until i get my prescription and never got it. They sent my prescription to pharmacy in NY when i live in IA. I ran out last Thursday. I get my prep (but no DoxyPEP) today (Nov 25) its only a 30 day supply instead of a 90 day that my insurance recommends. And when you call no one will answer your call and are forced to leave a message and they wont call back until the following business day and the same when you email them.

Reply from Freddie
The lady I spoke too she was good at what she do
Great fast service

Reply from Freddie
The nurse I spoke with was extremely knowledgeable and friendly. He took time to ask all the pertinent questions while ensuring all my doubts were addressed.

Reply from Freddie
I recently switched to Freddie after difficulties with "mistr", and the difference has been remarkable. I ran out of PrEP, but they provided a 30-day supply immediately. My new account and insurance were processed while making sure I stayed covered. The process was smooth, efficient, and patient-focused- exactly what a sexual health service should offer. Freddie responded quickly and made sure I had the medication I needed without delays

Reply from Freddie
First and foremost are the people you deal with at Freddie. They're knowledgeable, friendly and efficient. The process : from meeting with the medical advisor, working through costs and funding assistance, setting up blood work, and renewing your prescription is simple, straightforward and easy to follow. And, help and information is just a call or message on their website away.

Reply from Freddie
The concern about my side effect was immediate and I was on a tele video call in hours. The whole conversation was relaxed and respectful. I am very positive in future treatments because of this one conversation. I have always felt that Freddie was trustworthy but fast action on their part concerning a very minor side effect made me feel even more comfortable in entrusting them with my care.

Reply from Freddie
Freddie has been an incredible help in navigating my treatment and getting answers quickly. The whole process is smooth, professional, and designed to make you feel supported at every step. Their team communicates clearly, appointments are easy to book, and the follow-ups show they genuinely care about your progress.
Everything, from the lab test to medication guidance, felt efficient, transparent, and trustworthy. I’m really grateful for the clarity and peace of mind they’ve given me.
Highly recommend Freddie if you want a reliable online PrEP Provider.

Reply from Freddie
The nurse was very professional and helpful. This is my first time with Freddie and hopefully everything goes smooth.

Reply from Freddie
Experience was easy and super fast! So far so good. :)

Reply from Freddie
Getting my meds and lab requisitions through Freddie is simple and straightforward - just like they promise!
Furthermore, their customer service, medical team, pharmacy team, and delivery drivers are all kind, patient, and professional.

Reply from Freddie
The care provider was amazing and addressed all my concerns.

Reply from Freddie
Very easy process to get PrEP and DoxyPEP. Knowledgeable caring and friendly staff I’ve interacted with made it a pleasant experience.

Reply from Freddie
It's very easy to get my prescription with Freddie. I get my medication delivered to my house for free.

Reply from Freddie
very thorough explanation of everything

Reply from Freddie
I am leaving a bad review. I hate when things are not convenient, I did my 3 month evaluation on Thursday and was told my script would sent over within 2 business days.
It’s been 9 days and the pharmacy cannot get ahold of anyone here and neither can I. I’m out of doxy and they don’t seem to give two shits about whether I have it or not. Thanks

Reply from Freddie
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