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Q Care Plus Reviews 74

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

They say it's all free, with or without insurance. Then they say insurance is required. Then they tell me my insurance isn't accepptable despite there being no restrictions with my ins. AND it shouldn... See more

Rated 5 out of 5 stars

QCarePlus has been a BLESSING. My health insurance provider has a specialty clinic for PrEP nearly an hour away from me—and I’m in Los Angeles! You’d think a giant corporation would have more conven... See more

Rated 5 out of 5 stars

I’m so grateful for Q Care Plus! Their services are some of the best in community outreach, and my experience has been smooth for the entirety of 1+ years with them. They make an essential form of hea... See more

Rated 5 out of 5 stars

QCare makes the process easy and simple! I work in healthcare and am fully aware of the long drawn out processes certain departments have in place and you won’t experience that with Qcare. Testing med... See more

Company details

Written by the company

Q Care Plus, as part of Avita Care Solutions, was created to provide the best possible care within vulnerable communities. Because we understand that care changes, we recognize our patients require a medical team of open-minded, sex-positive, gender-affirming providers who have their patient’s best interests at heart. Our diverse, purpose-driven team works hard to remove barriers and meet people where they are. Our Community Focused Care Management Solution allows patients to connect to expert providers whenever needed. Additionally, through convenient lab options (at-home or in-person), patients have the flexibility they need to access care. And with the use of our specialty pharmacy network, patients can receive their medication delivered directly to their homes.


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4.2

Great

TrustScore 4 out of 5

74 reviews

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Rated 1 out of 5 stars

Don't use qcare

They say it's all free, with or without insurance. Then they say insurance is required. Then they tell me my insurance isn't accepptable despite there being no restrictions with my ins. AND it shouldn't matter due to ACA requirements. They are apparently struggling to remain relevant amongst much better competition from companies that dont mislead.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Happy and aware

I was very nervous and even thought of not taking my appointment… growing up from a Christian and conservative country i was scared to open up about my sexual health. BUT the Gay Gods have blessed me with the best agent Tricia Smallwood. She made me feel comfortable and not judged.. She is a gem of your company.Only thing though I think she is 10 years younger than me…cheers

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Company I'd helpful

This company is wonderful to work with and teach the well-informed on how things go when I get tested and delivers my medication in a timely manner and for this I'm very grateful.

26 December 2024
Unprompted review
Rated 5 out of 5 stars

This company is amazing

This company is amazing! They make the process of getting prep sooooo easy and simple. My provider is amazing. Her name is
Sharee Clarke, APRN, AAHIVS. I highly recommend her as your doctor.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

ABSOLUTELY FANTASTIC SERVICE

This is a health group who actually cares, and ensures that everyone received top notch healthcare regardless of their ability to pay.

All visits are virtual, your lab kit is mailed every three months, and prescriptions delivered timely from a LOCAL pharmacy.

The providers are amazing and the virtual service can fit anyone's lifestyle. Appointments are available early in the morning to the late evening.

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Q Care has given me the opportunity to…

Q Care has given me the opportunity to be on Prep free of charge I have received the best communication. Jonathan is my doctor and has given me everything. I have asked since they one. Super attentive the entire team I’ve been with them for almost 2 years now and I will stay with them because they make it that easy and I don’t have to go to the doctors office. I do everything online. They’ll send me a package to do my test and some bloodwork And that’s all. I really recommend this place if you want to stay private

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Daniel Stec is the best!!

Daniel Stec and how caring and easy he is to talk with. He made sure I was understanding of everything and continued checking in through the process. His responsiveness is super fast too!

26 July 2024
Unprompted review
Rated 3 out of 5 stars

First time-good but taking a long time for results

Overall, the process has been good, but taking a long time, longer than I’m used to at least. This was the first time using them since I relocated to a new city & had to change providers for my PREP. It is convenient with the mail order option but a little time consuming. I had my initial appointment on June 29, received my package & instructions on July 3. Due to the holiday I went ahead and did all my samples and mailed it back same day (July 3rd). The mailing instructions have it in a priority USPS package but between the holiday and probably the hurricane it wasn’t delivered until July 11th. I’m not overly concerned or worried as I haven’t done too much lately; in addition, during this time of waiting just for peace of mind, I went ahead and found a clinic and had a rapid HIV test (it was fine). As of July 13th after 10 full days, I still have no results from QCare. While not too worried, it’d be nice to have them a little sooner, but I also understand extenuating circumstances. If I was high risk or really concerned, I probably wouldn’t use QCare honestly - this is like the 80s when they had to wait weeks for results. On the good side, in this meantime I also received my first order of Descovy (sent to me prob due to wait time) so that is good. With my previous provider they’d have full results back in 2-3 days. If high risk or overly concerned, maybe consider a quicker option. But I can’t complain too much, there’s no cost and I have my PREP even while waiting for results.

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Wow experience

Wow , just wow , amazing service! I felt safe talking to practitioner Vanessa. She’s so amazing and sweet and patient. She answered all my questions , and provided great communication and steps for everything I needed to know. Just amazing !

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

I have received care from QCare for over a year, and I can speak to their high professionalism, care, and organization. The NP Sharee has been patient, helpful in answering my questions, timely in service and responses, and professional. Give them a try. Thank you.

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Great Company!!

Not really sure how I connected with this company but I sure am glad I did! My NP is extremely friendly and caring. Everything is done in a timely manner and every question I ask is answered.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Q Care Plus

Q Care Plus has been game changing! I returned a few months ago to the country (US) and have been trying to acclimate as quickly as I can. Q Care Plus has provided me with exceptional health services at the tips of my fingers: I’m able to communicate with my medical providers and the Q Care+ customer service on my phone. It has been a wonderful experience! And I have managed to procure everything I needed with the assistance of a wonderful team. I will definitely be continuing my time with them! I highly recommend Q Care Plus to anyone who is interested.

25 March 2024
Unprompted review
Rated 5 out of 5 stars

I’ve used QCare for several months

I’ve used QCare for several months, and my provider is Sharee. They make it incredibly easy, simple, and safe to get the care I need and to make sure I’m taking responsibility for my health. I’d recommend QCare to any and everyone!

14 March 2024
Unprompted review

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