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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, fit, and comfort, with many finding them to be the best they've ever worn. The customer service is frequently described as outstanding, with people appreciating the helpful, responsive, and professional support received. Reviewers also value the company's generous return policy and the ease of the return process. However, some customers experienced issues with their orders, including delayed or missing deliveries, particularly for international shipments. A few people also reported difficulties with the return process, citing problems with the online system or unreceived refunds. Additionally, some reviewers found the sizing to be inconsistent or the product not suitable for their needs, leading to discomfort or a poor fit.

What people talk about most

Product

Consumers find product to be positive, with many praising the high quality, comfort, and support of the bras.... See more

Customer service

Customers had positive experiences with customer service. Many reviewers found the support agents to be... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praise the quick processing of reorders... See more

Return policy

Users describe ambiguous interactions with the return policy. While many customers found the return process... See more

Quality

People report positive experiences with quality, consistently praising the high-quality, well-made, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Actually had some difficulty receiving my first order but the experience of reordering and refunding the first order was almost painless thanks to the employee Bernita. She was very knowledgable a... See more

Company replied

Rated 5 out of 5 stars

The structure of this bra really supported my back and breast! I have purchased the regular style similar to the bra you sent, and the old style didn't hold my breast in and straps slipped. It is a... See more

Company replied

Rated 5 out of 5 stars

The customer service agent was just excellent. She was very thorough answering the questions that I had. She.gave me excellent direction to find just what Ineeded. It was great to be understood and ge... See more

Company replied

Rated 5 out of 5 stars

I ordered two bras during a big sale, then realized that I accidentally ordered the wrong size. I emailed the company on a Sunday to see if I could cancel the order (placed on Friday) and someone got... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

Discover our Glamorise plus size bras and lingerie for full-figured women, designed to deliver comfort, support, and confidence! Order the perfect plus size bra!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have many bras from the company and…

I have many bras from the company and have always found no problems sending them back, the last order i sent back has gone missing since 21/1.
I enquired about it and it was dealt with promptly, no sign of the bra in the warehouse but as one off good will gesture they are paying me my money back.
Thank you

5 February 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Angela - this can definitely happen and we always try to make sure we do right by our customers. We're happy to hear this was handled for you promptly and efficiently! Thanks for sharing your positive experience with us.

Rated 5 out of 5 stars

Amazing Bras and customer service is…

Amazing Bras and customer service is first rate. Very happy with my Glamorize shopping experience. Thank you!

6 February 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you, Louise! So happy to hear you had a good customer service experience and you like our bras. We're always here to help.

Rated 5 out of 5 stars

I placed an order for the Magic Lift…

I placed an order for the Magic Lift Minimizer Bra for the first time. I have been searching for a good bra and I have found it. I love that the website has full figure models! It really helps to see the true fit. The price was amazing. Not lined which I was looking for. Very satisfied customer!!

4 February 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Teri - it's such a relief to finally find what you're looking for after searching for a long time. We're so happy that your solution is our MagicLift Minimizer Bra. So many of our customers swear by this bra so you are in good company! Thank you for the kind words.

Rated 5 out of 5 stars

Great customer service

I bought a few bras to try and kept some and sent some back. The bras I kept were great. I had a query with my refund (I messed up what I sent back) and Customer Service were polite, responsive, honest and true to their word and I got the refund fine. I was really impressed. Will definitely order again and I trust this brand. I'm in the UK.

5 February 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Jeanette! We're so happy to hear you had a positive experience with going through the returns process. It can definitely be a bit confusing sometimes so we're really glad our customer service team was able to help you get your proper refund. We hope you enjoy the bras you kept and don't hesitate to reach out in the future with any questions!

Rated 3 out of 5 stars

Returns

I didn’t realise they are in the USA-
As it’s a UK return it came up unable to return, however there is a different method for returning from the UK
Bra looked good quality but came up very small ?

14 January 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Ann - We hate to hear that you're frustrated that our products ship from the US, however, we absolutely offer free returns, no questions asked! We just checked and see that you currently have a return in progress that you initiated yesterday. Once received you will get your full refund automatically! Please reach out to us at customerservice@glamorise.com if you need any additional assistance.

Rated 5 out of 5 stars

Customer service was fabulous

Customer service was fabulous! I placed an order and immediately realized that I had it shipped to the incorrect address! I sent an email right away without much hope but Michele came through the next morning and was able to change the address! I am anxiously awaiting the arrival of my new bra. I am hard to fit but am confident that Glamorize will work!

12 January 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Beth! So happy to hear Michelle was able to get that sorted in time and that your bra is on the way to you. Please follow up with us once you receive it and let us know how it fits. Hopefully it's perfect, but if not we will help find the right size/style for you to make sure you're feeling comfortable and supported!

Rated 5 out of 5 stars

I made a mistake in the shipping…

I made a mistake in the shipping address and immediately called customer service. I spoke with a LIVE person, Michelle, who graciously assisted me to make the change and have my order sent to the correct address. I hope I have no further need for Customer service, however. if I do, I have no doubt that it will be handled in a friendly and efficient manner. Thank you, Michelle

29 December 2025
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Jennine, thank you so much for sharing your positive experience with our customer service team. Michelle is a PRO, you'll always be in good hands when she is helping you. We're glad to hear you got your address corrected and we hope you love your new bras. Happy New Year!

Rated 5 out of 5 stars

Excellent customer service!!

I've been a customer of Glamorise for years now with no issues. With the holiday rush, I ordered some and was worried when u didn't get any updates on is delivery. All I had to do was send an email to express my concern, Bernita got back to me so swiftly, with delivery details, process information. This was such great help, I wish customer service everywhere could really be as soft as this. Thanks Bernita, thanks Glamorise.

19 December 2025
Unprompted review
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Reply from Glamorise

Hi Jay - so happy to hear you had a good customer service interaction with Bernita AND that you got your order on time! We hope you enjoy you enjoy your new bras.

Rated 5 out of 5 stars

I have long been impressed!

I have long been impressed with the quality of the Glamorise Bra’s however the goodness doesn’t stop there. Factor on free shipping, free returns and if UPS claims to have delivered a product and it’s not there, the Glamorise Customer Service team was there to help me work through the issue with a successful response.

19 December 2025
Unprompted review
Glamorise logo

Reply from Glamorise

Kurt! Thank you so much for your glowing review! We're so happy to hear that you're happy with our products and our customer service support. Don't hesitate to reach out in the future if you need anything!

Rated 1 out of 5 stars

DO NOT BUY!! They don’t last long

Bought 2 bras directly from Glamorise. When I bought them they were incredibly comfortable. However after less than 5 months infrequent wear and hand washing, the elastic support that sits at the bottom of the cup no longer retains its strength to support the bust as it should but rather rolls up on itself biting into my skin very painfully! Have contacted Glamorise to arrange a refund and they have denied it with no reason given!! These are not inexpensive bras and I would have expected a better service and a better experience. Quite shocking!

Glamorise have now commented on here that they never received my return request!! I have 2 emails from them declining my return request, which I can find no problem at all but apparently they can’t!! Convenient eh!!?

28 November 2025
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Julia - So sorry to hear about your experience. I'm afraid we have no record of you reaching out to our customer service team about this issue so have instead reached out to you directly, but we have not heard back. We always look for ways to find a solution and would never reject a return request without giving a reason. If you ever have any questions you can always reach out to us at customerservice@glamorise.com. We're always here to help!

Rated 5 out of 5 stars

Great company with excellent customer service..

I worked with Michelle on a package that was not delivered to my mailbox as it stated that it was.. Michelle was prompt professional and friendly. She got on my case right away. I've always liked the glamour i'se products that I have purchased in the past and will continue to do business with that company.. It's hard to find good customer service anymore and they have gone above and beyond. thank you Michelle

4 November 2025
Unprompted review
Glamorise logo

Reply from Glamorise

Thanks so much for your review, Cindi. We pride ourselves on prioritizing our customers needs so we're thrilled to hear you had a good experience and we hope you love your new bras!

Rated 5 out of 5 stars

Wow what an amazing bra

Wow what an amazing bra, I have very large breasts and have tried on and purchased multiple bras, but never found the perfect one until now!!! The magic lift seamless bra will always be my go to bra for infinity, amazing lift and separation, no more unaboob, no more digging into my shoulders, the absolute best bra ever, finally my boobs look good 😊

18 September 2025
Unprompted review
Glamorise logo

Reply from Glamorise

Jennifer! We are so thrilled to read your review. It's our goal as a company to provide solutions to your problems with our bras and we couldn't be happier that we've done that for you. Thank you for the kind words and if you ever need assistance please don't hesitate to get in touch at customerservice@glamorise.com.

Rated 1 out of 5 stars

I would leave a zero review if…

I would leave a zero review if possible. I ordered a bra from UK as company said it is now in UK. However, they are NOT in UK and I have not received my bra and received pathetic excuses. I want my money back but they will not refund me while an order exists still. This company are a total joke. Do not buy from them if you live in UK as your order never arrives.

10 September 2025
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Anne - sorry to hear about your frustrating experience. You are right, all of our UK orders ship from the US. Any orders that go missing, which happens rarely, we replace at no charge. All orders are also eligible for free returns once they arrive at no cost to you.

Rated 1 out of 5 stars

Never received my refund

Never received my refund. I have just been passed around by people for a week now.

I will not purchase from them again. Never received my item and I keep having to re-explain myself.

6 July 2025
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Apryl - Sorry to hear about what sounds like a bit of a confusing experience. We looked into this issue and you told our customer service representatives that the bra showed up but that it did not fit. This can certainly happen and it's why we offer free returns, no questions asked! You would just have to mail the bra back using our prepaid shipping label and the refund would happen automatically! Apologies again for any confusion and please don't hesitate to reach out for assistance at customerservice@glamorise.com.

Rated 3 out of 5 stars

I’ve been wearing these bras for a long…

I’ve been wearing these bras for a long time and like them very much. They are very comfortable & find sizes & styles I love. However the customer service is lacking. I made an even exchange for a larger size and they charged me more! Adding insult to injury they offered me $5 off my next order but never told me why they charged me more for the EVEN EXCHANGE. And it took a few days to get a response. Not happy with glamorise AT ALL. That was insulting to offer me $5! I’ll have to think about ordering from this company again. NOT GOID BUSINESS!

18 July 2025
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Wendy, we hate hearing about a confusing experience like this! Charging more for an exchange doesn't make sense and should never happen. We want to let you know that we no longer offer exchanges, and instead offer full refunds with the ability to place a new order for you so something like this can't happen. We truly value your business and loyalty and would be happy to help make things right if you reach out to us at customerservice@glamorise.com.

Rated 5 out of 5 stars

I can't say enough great things about…

I can't say enough great things about this bra company!!! They offer quality products, great selection, tons of useful info on their website re sizing, fit, tips, etc. There is no charge for shipping, either on ordering or returns, and they have an extremely generous return policy! They are U.S. based and their customer service is top notch. Yes, I'm serious! I'm a 72 y.o. grandma who has been searching for years to find a company like this and I am SO impressed!

19 June 2025
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you for the kind words, Dee! We love reading reviews like this and are so happy to know you love our bras as much as we do!

Rated 5 out of 5 stars

Front fastening Bra (code 1908)

I was searching for a bra that they sold over 20 years ago. Sadly it's discontinued. I purchased something similar but now it's arrived it's not the same. The high back lace effect isn't right for me even though its a lovely bra. Hopefully they will one day bring back my favourite.
Cannot fault customer care. Excellent service. Super Fast delivery. Highly recommend. 5*****
UPDATE. worn this bra today and its lovely. Make me feel like I'm not wearing a bra. Nice firm feel. The back is higher than most of my summer tops but for the few hot days UK have I'm not worried. Highly recommend this bra

16 May 2025
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you for the kind words and honest feedback, Susan. We're happy to see your update and hear that you like the bra, even if it's not perfect for all occasions. Thank you for being a Glamorise customer and we hope to hear from you again in the future!

Rated 5 out of 5 stars

Excellent customer service!

Sadly the band size was perfect but the cups were too large. I was so disappointed because the bra was very nice. I received an immediate response in my attempt to return it, they even mailed me a return label because I don’t have access to a printer. I highly recommend this company!!

9 April 2025
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you so much for your kind words! While we're sorry to hear the fit wasn't quite right, we're so glad our team could make the return process easy for you by getting that return label out in the mail.

We truly appreciate your recommendation and hope we can help you find a style that fits you just right. If you ever need help with sizing or selecting a new style, our team is always here to support you!

Warm regards,
The Glamorise Team

Rated 5 out of 5 stars

I Great experience

I had not received my order and called spoke with Michelle in Customer Service, she was very helpful answered all of my questions and got a replacement order right out to me. Very good would give her an A+.

5 March 2025
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you so much for sharing your experience! We're delighted to hear that Michelle was able to assist you and get your replacement order sorted out. Providing top-notch customer service is so important to us, and we're lucky to have team members like Michelle who go above and beyond to help our customers.

We truly appreciate your kind words and support. If you ever need anything else, don't hesitate to reach out. We're always here to help!

Warm regards,
The Glamorise Team

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