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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting the excellent fit and durability of the bras. Many also commend the exceptional customer service, noting the helpfulness, responsiveness, and understanding of the support team. People appreciate the ease of the return process and the overall positive interactions with the company. However, some customers experienced issues with their orders, including incorrect sizes being shipped or items not arriving. There were also a few instances where the return process was not as smooth as expected, with some individuals encountering difficulties with online returns or communication regarding their requests.

What people talk about most

Product

People report positive experiences with product, often praising the high quality, good fit, and comfort of... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the exceptional,... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report positive experiences, noting that the... See more

Return policy

Consumers find the return policy to be ambiguous. While many reviewers praise the ease and efficiency of the... See more

Quality

Clients share positive opinions on quality, frequently highlighting the high-quality, well-made, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer service agent was just excellent. She was very thorough answering the questions that I had. She.gave me excellent direction to find just what Ineeded. It was great to be understood and ge... See more

Company replied

Rated 5 out of 5 stars

Glamorise stands by their word. Returns are easy! Sales are great. I don't shop anywhere else except at Glamorise. If there's an issue about an order they are right there and communicate very well!... See more

Company replied

Rated 5 out of 5 stars

I ordered two bras during a big sale, then realized that I accidentally ordered the wrong size. I emailed the company on a Sunday to see if I could cancel the order (placed on Friday) and someone got... See more

Company replied

Rated 5 out of 5 stars

I have worn Glamorise bras for years, and ordered a new one in late February. While watching tracking for delivery, it stalled mid-March. I was in touch with Bernita/Customer Service who confirmed USP... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

Discover our Glamorise plus size bras and lingerie for full-figured women, designed to deliver comfort, support, and confidence! Order the perfect plus size bra!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer support

Amazing customer support

16 April 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you for your kind words, Jaime! We're thrilled to hear that you've had a great experience with our customer support team. We hope to hear from you again soon!

Rated 5 out of 5 stars

excellent service

I ordered 3 bras, sports bra was perfect. The return process was easy and well organised. when i had a question it was answered quickly on a Sunday evening.excellent service

12 April 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Mary, thank you so much for your review! We're so happy to hear that you've had a great experience shopping with us and that our customer service team was able to assist you quickly. We truly appreciate your support. Thank you again!

Rated 5 out of 5 stars

A company that earns customer loyalty

I ordered a bra which doesn’t quite work for me (but is high quality) and the return process was extremely impressive. I clicked on the website and they emailed me a label. I returned in the mailer it was sent in which had a special adhesive for its reuse. Best of all the company says you can wash and wear it a while and still send it back. This is great for lingerie, which is so hard to fit. This company really earns my loyalty.

I have found their sports bras are especially comfortable and supportive for the large busted. They clearly understand women’s bodies in their thoughtful designs.

11 April 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Leah, thank you so much for your feedback! We know it can be a challenge finding your perfect fit, so we're happy to hear that you were able to take advantage of our free returns policy to send back a style that didn't work out. We're also glad to hear that our sports bras provide the comfort and support you need! We truly appreciate you taking the time to share your thoughts with us, and we hope to hear from you again soon!

Rated 5 out of 5 stars

Wrong item in packaging

Ordered 2 Bras. Unfortunately 1 was the wrong size in the packaging. I messaged Glamorise & had a reply almost immediately & the mistake was rectified immediately. I shall be purchasing again soon.

10 April 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Jacki, thank you for taking the time to leave a review! We are so glad to hear that our customer service team was able to assist you quickly in getting the correct size. We truly appreciate your feedback, and we hope to hear from you again in the near future!

Rated 5 out of 5 stars

Great customer service

I ordered two bras during a big sale, then realized that I accidentally ordered the wrong size. I emailed the company on a Sunday to see if I could cancel the order (placed on Friday) and someone got in touch on Monday morning and a refund was issued by the afternoon. I haven’t received the bras I’ve reordered in the correct size, but their customer service is amazing.

6 April 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Kelley, thank you for taking the time to leave a review! We're happy to hear that you've had a great experience with our customer service team. We truly appreciate your feedback, and we hope you love your new bras! If they aren't a good fit for any reason, please note that we offer free returns within 40 days of purchase.

Rated 5 out of 5 stars

Fantastic sports bras :):)

Great quick fix to delivery issues ( wasn’t an issue after all aside from saying it was delivered by fedex( home
Delivery vs it was delivered by Canada post ( community mailbox) , wasn’t looking in the right place . Quick and friendly fix easy return when my item
Wasn’t to my liking :) I absolutely love their sports bras , ordered 2 more :)

3 April 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you for taking the time to leave a review! We're happy to hear that you've had a great experience shopping with us and that you were able to take advantage of our free returns policy. We truly appreciate your feedback. Enjoy your new sports bras!

Rated 5 out of 5 stars

Best customer service from any company…

Best customer service from any company I've ever dealt with! 5 Stars for Bernita! Quick response and explanation and then follow-ups were impressive. I have received my order and completely happy!! Will definitely order from Glamorise in the future based on the excellent customer service!

31 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Kathleen, thank you for taking the time to leave a review! We're thrilled to hear that you had a great experience with our customer service team, and we'll be sure to share your feedback with Bernita. We truly appreciate your support, and we look forward to hearing from you again soon!

Rated 5 out of 5 stars

Great Customer Service

I have worn Glamorise bras for years, and ordered a new one in late February. While watching tracking for delivery, it stalled mid-March. I was in touch with Bernita/Customer Service who confirmed USPS deemed the parcel undeliverable. Bernita had a replacement bra as well as a second free one sent out and both were received today. Great Customer Service; Thanks Bernita!

30 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you for taking the time to leave a review! We're happy to hear that our customer service team was able to assist you quickly in receiving a replacement order. We will be sure to share your kind words with Bernita as well. Thank you again for your feedback, and we hope to hear from you again soon. Enjoy your new bras!

Rated 5 out of 5 stars

The service and return policy and…

The service and return policy and process is seamless!
Quick, efficient and excellent overall.
Will order again and highly recommend.

26 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Sarah, thank you for taking the time to leave a review! We're so glad to hear that you've had a good experience shopping with us. We truly appreciate your feedback, and we hope to hear from you again soon!

Rated 5 out of 5 stars

Glamorise Bra is a great company

Glamorise Bra is a great company. You can tell by their website of products. The bra details are so very well described so that you can make good choices w your purchases. They even have questionnaire for your preferences of types of bras to match what would be good fit for you. And they have every type of bra imaginable. When a company has free return service as this one does, then you know it's a good company and you can purchase without risk. Their customer service is outstanding. They got right back to me w the discount code when I mssged them that I had not received it in their email.

22 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you for your wonderful review! We're thrilled to hear that you've had a great experience shopping with us and that our customer service team was able to assist you quickly. We truly appreciate your feedback and look forward to hearing from you again soon!

Rated 5 out of 5 stars

Great bras

Great bras, great service. If anything is wrong with the delivery or order, they make sure to address the issue and offer a solution without any push back. I've been getting bras from them for years. Great company.

24 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Carie, thank you so much for your review! We're thrilled to hear that you're enjoying our bras and that you've had a great experience with our customer support team. We appreciate your feedback, and we hope to hear from you again soon!

Rated 5 out of 5 stars

Great quality perfect fit!

The products are always of high quality and very well made. The price is very reasonable. I had trouble with my delivery being delayed and the Glamorise contact center helped me within the hour. Amazing service.

22 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Paul, thank you for your lovely review! We're so glad to hear that you've had a great experience with our customer service team. We truly appreciate your feedback and hope to hear from you again in the future!

Rated 5 out of 5 stars

The company has an amazing policy of…

The company has an amazing policy of try on and try out their products- if it doesn't work for you - returns are on them, no questions asked.
And they are true to their word. I have had consecutive perfect experiences with their products and their customer service team! Great business model - wish all online retail companies ran like this!

20 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you for your wonderful review, Carol! We're so glad to hear that you've had a great experience shopping with us. We know it can be a challenge to find your perfect bra fit, which is why we're happy to offer a flexible return policy. We truly appreciate your feedback and support, and we hope to hear from you again in the future!

Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service. I had an issue with my order and they fixed it right away! Highly recommend!

20 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Robin, thank you so much for your review! We're so happy to hear that you had a great experience with our customer service team. Thanks for sharing and we hope to hear from you again in the future!

Rated 5 out of 5 stars

Really great team and products

I've only recently discovered Glamorise and they really are a great! Their bras do what they say they'll do! Cannot be faulted in my opinion!

Their customer Service team are fantastic! I didn't have to wait forever for someone to respond to me for a start! Then when they did, very professional and courteous, not stuffy like some service teams are, a real genuinely lovely bunch! My issue (delivery) was sorted efficiently without too much ping ponging.

Well done, team!

19 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Donna, thank you for your wonderful feedback! We're so glad to hear that you're enjoying our products and that you've also had a great experience with our customer service team. We truly appreciate your support, and we hope to hear from you again soon!

Rated 5 out of 5 stars

Sent message about their return policy

Sent message about their return policy. I am pleased with it so I will be ordering soon.

17 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Wayne, thank you for your feedback! We're happy to offer free shipping and free returns on all orders. Please feel free to reach out with any other questions or concerns. We're always happy to help!

Rated 5 out of 5 stars

Great bra and excellent customer service

This is the second bra that I have purchased. When I placed my second order I accidentally deleted my order and the confirmation. I contacted the customer service and a wonderful customer service rep named Michelle assisted me and even supplied the tracking number so I could locate my order. I have always had problems getting bras to fit and the elastic stretches in no time. Not the Glamorise bras. They have a great fit and don’t stretch out. I would highly recommend this product to anyone.

11 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Sue! Thank you so much for your feedback. We're so happy to hear that you've had a great experience shopping with us and that Michelle was able to assist you quickly. We truly appreciate your support, and we hope to hear from you again soon. Enjoy your new bra!

Rated 5 out of 5 stars

I have tried so many other bra’s but…

I have tried so many other bra’s but keep going back to Glamorise, I’m a top heavy woman and need a good support bra and the truth be known this is the only place I can find them and the colors are now amazing! Thank you and can’t wait to get my new order

16 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Kelly! Thank you for taking the time to leave a review! We're thrilled to hear that our bras are a consistent favorite of yours and provide the support you need. We truly appreciate your feedback, and we hope to hear from you again soon!

Rated 5 out of 5 stars

Helpful and effective support

The support has been really helpful as the delivery address needed correcting after the order was placed.

12 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you for taking the time to leave a review! We're happy to hear that you had a great experience with our customer service team. We truly appreciate your feedback, and we hope to hear from you again soon!

Rated 5 out of 5 stars

First of all . . .

First of all, they make a GREAT product. These bras are well constructed, fit beautifully, look lovely and have a front closure (great if you have shoulder mobility issues)!
Second of all, their customer service team is seriously UNBELIEVABLE. In this day and age, while social media crazies erupt with rude unkindness, it is a pleasure to discover a company that handles their customers with such care, efficiency and kindness. I am a huge fan.

11 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Yvonne, thank you for your wonderful review! We're so happy to hear that you're enjoying our bras. It makes us even happier to hear that you've had a great experience with our customer service team. We will be sure to share your kind words with them. Thank you again for your feedback and support. We look forward to hearing from you again soon!

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