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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, fit, and comfort, with many finding them to be the best they've ever worn. The customer service is frequently described as outstanding, with people appreciating the helpful, responsive, and professional support received. Reviewers also value the company's generous return policy and the ease of the return process. However, some customers experienced issues with their orders, including delayed or missing deliveries, particularly for international shipments. A few people also reported difficulties with the return process, citing problems with the online system or unreceived refunds. Additionally, some reviewers found the sizing to be inconsistent or the product not suitable for their needs, leading to discomfort or a poor fit.

What people talk about most

Product

Consumers find product to be positive, with many praising the high quality, comfort, and support of the bras.... See more

Customer service

Customers had positive experiences with customer service. Many reviewers found the support agents to be... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praise the quick processing of reorders... See more

Return policy

Users describe ambiguous interactions with the return policy. While many customers found the return process... See more

Quality

People report positive experiences with quality, consistently praising the high-quality, well-made, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Actually had some difficulty receiving my first order but the experience of reordering and refunding the first order was almost painless thanks to the employee Bernita. She was very knowledgable a... See more

Company replied

Rated 5 out of 5 stars

The structure of this bra really supported my back and breast! I have purchased the regular style similar to the bra you sent, and the old style didn't hold my breast in and straps slipped. It is a... See more

Company replied

Rated 5 out of 5 stars

The customer service agent was just excellent. She was very thorough answering the questions that I had. She.gave me excellent direction to find just what Ineeded. It was great to be understood and ge... See more

Company replied

Rated 5 out of 5 stars

I ordered two bras during a big sale, then realized that I accidentally ordered the wrong size. I emailed the company on a Sunday to see if I could cancel the order (placed on Friday) and someone got... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

Discover our Glamorise plus size bras and lingerie for full-figured women, designed to deliver comfort, support, and confidence! Order the perfect plus size bra!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have tried so many other bra’s but…

I have tried so many other bra’s but keep going back to Glamorise, I’m a top heavy woman and need a good support bra and the truth be known this is the only place I can find them and the colors are now amazing! Thank you and can’t wait to get my new order

16 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Kelly! Thank you for taking the time to leave a review! We're thrilled to hear that our bras are a consistent favorite of yours and provide the support you need. We truly appreciate your feedback, and we hope to hear from you again soon!

Rated 5 out of 5 stars

Helpful and effective support

The support has been really helpful as the delivery address needed correcting after the order was placed.

12 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you for taking the time to leave a review! We're happy to hear that you had a great experience with our customer service team. We truly appreciate your feedback, and we hope to hear from you again soon!

Rated 5 out of 5 stars

First of all . . .

First of all, they make a GREAT product. These bras are well constructed, fit beautifully, look lovely and have a front closure (great if you have shoulder mobility issues)!
Second of all, their customer service team is seriously UNBELIEVABLE. In this day and age, while social media crazies erupt with rude unkindness, it is a pleasure to discover a company that handles their customers with such care, efficiency and kindness. I am a huge fan.

11 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Yvonne, thank you for your wonderful review! We're so happy to hear that you're enjoying our bras. It makes us even happier to hear that you've had a great experience with our customer service team. We will be sure to share your kind words with them. Thank you again for your feedback and support. We look forward to hearing from you again soon!

Rated 2 out of 5 stars

Hard to use returns process

I bought the wrong item. When I tried to return it through the online process it turned into a nightmare. I scanned the QR code which only gave instructions on what to do, but no link to get to where I could do the return using the instructions provided. Customer Service phone number was useless since it's a recording telling you returns must be done online. I was finally able to find a chat option. I made my request but was informed I was connecting with a computer not live person. One positive about the chat was in could ask for a human. Once I made this request I got a quick response via email and was able to get a return label quickly. A customer should not have to go through so many issues just to get a return processed. Website should be easier for a normal person to maneuver.

9 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Patricia, thank you for taking the time to leave a review. We're sorry to hear that you had a difficult experience creating a return, but we're glad that our customer support team was able to assist you quickly. You can always find returns information on our site, which includes a step-by-step guide to easily managing your returns: https://glamorise.com/pages/returns

As always, please feel free to contact us directly at customerservice@glamorise.com if you have any questions or concerns. We're always happy to help!

Rated 1 out of 5 stars

Tired of false advertising.

I do like your product but I'm getting very tired of seeing ads on my phone that say Glamorise has a huge sale going on and I waste my time going to the website and it's the same price it always is. To me this is scam advertising drawing people in that know no better and I really wish that Glamorise would stop doing it. If they don't stop I will stop.

8 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Binji, thank you for reaching out and sharing your thoughts. Please note that we offer many different site-wide sales on Glamorise.com throughout year and also often offer further discounts on select products. The best way to be notified about special pricing is by signing up for our email newsletter. If you ever see an ad that you feel does not align with the pricing on our site, please feel free to reach out to us at customerservice@glamorise.com and we will investigate. We're always happy to match any offer we are currently advertising that may have not gotten turned off by accident.

Rated 5 out of 5 stars

Amazing Customer Service

I ordered some new bras. I have been searching for a while and finally found a company that actually has sizes that fit me. It was my first time ordering and i forgot to add my new customer deal code. I emailed them as soon as I realized and they happily refunded me the difference. Very impressed.

5 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you for your review! We're thrilled to hear that you've had a great experience shopping with us and that our customer service team was able to assist you quickly. We truly appreciate your support, and we hope to hear from you again soon!

Rated 4 out of 5 stars

I wanted to know specific details on a…

I wanted to know specific details on a bra and the chat was very helpful. Helped me on my decision to buy the product.

4 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Lori! Thank you for your feedback! We're happy to hear that you had a good experience shopping with us recently. We truly appreciate your support! Please feel free to reach out again with any questions or concerns.

Rated 5 out of 5 stars

Love Glamorise products for years now

Love Glamorise products for years now. I recently placed an order and mistakenly forgot to add a coupon code I had. When I contacted customer service, they were very helpful and responsive.

4 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Stacey! Thank you for taking the time to share your feedback. We're happy to hear that you're a fan of our products and that our customer service team was able to help with a recent issue. We truly appreciate your review, and we hope to hear from you again soon!

Rated 5 out of 5 stars

I've ordered a few times

I've ordered a few times. I like their products. This time my order arrived damaged. I contacted Glamorise and received an immediate response. Amber was polite and friendly. Thank you.

3 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you for your review! We're so happy to hear that you are enjoying our products and that you've had a great experience with our customer service team. We truly appreciate your support, and we hope to hear from you again soon!

Rated 5 out of 5 stars

Awesome customer service

Had questions about sizing. I received a quick and accurate response! Very pleased. 😊

1 March 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you for your kind words! We're happy to hear that you've enjoyed your experience with our customer service team. If you have any further questions or concerns, please feel free to reach out. We truly appreciate your feedback!

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service! They responded so quickly when I had a question

27 February 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you for your review! We're so glad to hear that you've had a great experience with our customer service team and that we were able to resolve your issue quickly. We truly appreciate your support!

Rated 5 out of 5 stars

First class customer service.

I was a bit dubious about buying from America as I've had problems with returns before but Glamorise are brilliant. I ordered two bras (which arrived sooner than expected) but found them too high under the arm so I followed the instructions for returns. I was slightly confused as each bra had its own return label and I wanted to return them together in the original packaging. Two days after posting, I had acknowledgement of the return OF ONE BRA and notification of a refund. I immediately contacted customer services and they sorted it out. I'm still waiting for my refund but I'm confident it will arrive. I can't fault them. Even the AI bot seems to understand messages.

26 February 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you for taking the time to leave a review! We're so happy to hear that you've had a great experience with our customer service team. We truly appreciate your feedback, and we hope to hear from you again soon.

Rated 5 out of 5 stars

Very responsive customer service

Very responsive customer service. Easy ordering and returns. Quick shipment.

26 February 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Linda! Thank you for your review! We're so glad to hear about your positive experience with our customer service team and that you received your order quickly. We hope to hear from you again soon!

Rated 5 out of 5 stars

My package is missing but your customer…

My package is missing but your customer service is excellent
i have been ordering from you for many years and have never had a problem before. this is the post office fault and they are aware of it.

25 February 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Arleen! Thank you for sharing your experience with our customer service team. We're sorry to hear your package is missing but glad to know that our customer service team has been able to assist you. We look forward to hearing from you in the future. Please feel free to reach out with any further questions or concerns.

Rated 3 out of 5 stars

Nightmare

I bought three wireless bras. All of the same style. Disappointing overall fit and support. All an absolute nightmare to fasten. I have been fastening my bras at the back for 50 years with no issues whatsoever - not with the bras or my ability. These bras have four hook and eyes. As you fasten each hook and eye the previous one has a tendency to come undone. They are simply not suitable. The adjustable shoulder straps slide open during wearing which lessens the support provided during the day. One had a side seam that chafed my skin. The return was accepted, but Evri lost it in transit. After over two months, I queried the overdue return. A refund was issued, as quote, “a onetime courtesy “. Essentially telling me that were a future return to be lost in transit they would not refund me! Glamorise offer Evri as a return courier. It is for them to claim against Evri not the customer.
Discovered too late that the bras were shipped from the USA which i seek to avoid. I would never purchase a Glamorise bra again.

4 December 2025
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Lynn - we're sorry to hear you were unhappy with the bras you purchased. We offer a wide array of styles so it might be that the particular style you ordered was not right for you. We're committed to making sure our customers are happy, whether they end up wearing our products or returning for a refund. We're always here to help answer any fit/sizing questions if you have them. Just reach out to us at customerservice@glamorise.com and we'll be happy to help.

Rated 5 out of 5 stars

I was gifted three bras they fit…

I was gifted three bras they fit perfect wonderful so I decided I would buy myself three bras. They did not fit, my own fault I immediately contacted Customer Service. They sent me a return slip through my email. I asked about exchanges. They don’t do exchanges a refund of your money and they gave me a code to put in so i can re-order the same bras in a different size same price. I loved the bras. They were gorgeous. They were well-made good quality. I just thought I was smaller than I actually am overall awesome. Awesome product I would suggest full figure women, curvy women look into these bras.

17 February 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you, Linda! What a great gift to receive! It's so fun to hear someone gave you our bras as a gift and you liked them so much you ordered THREE more! We're also happy to hear customer service was able to help you with returning the bras that were the wrong size and getting you the correct size. Thanks for sharing your experience and for being a part of the Glamorise family. We're always here if you need size, style or fit advice. Don't hesitate to reach out to us at customerservice@glamorise.com.

Rated 4 out of 5 stars

Great customer service

Great customer service when I had an inquiry. My only quibble is that despite the claim to have a wide variety of styles and sizes, in actual fact there is just one style in a boring selection of colours that comes in my size. The quality and fit are excellent though, and they have a fabulous return policy.
I'm told they are looking into offering more variety, but I'll believe it when I see it :-)

19 February 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Karen - Thanks for sharing your experience with us. We're happy to hear you had a positive interaction with our customer service team. We are always looking to expand our size range so it's worth keeping an eye out in the future. For now we are happy to know you are enjoying your new bra!

Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent . They reply me back instantly for my question . For product I really like my purchase it fit well as well as very comfortable . Thanks

17 February 2026
Unprompted review
Glamorise logo

Reply from Glamorise

What a great review! Thank you for sharing your positive experience with our customer service team and we're so happy to hear you're loving your new bra. Comfort and fit are what we specialize in!

Rated 5 out of 5 stars

Amazing experience contacting customer…

Amazing experience contacting customer support, sent me a replacement for a faulty item in days and have never had such a professional and speedy response from any vompany. Definitely recommend Glamorise and will be ordering again. Thank you

14 February 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Sian - thank you for sharing your experience with our customer service team. We're sorry to hear you received a faulty item but we're so happy our customer service team was able to get it resolved quickly and painlessly. We look forward to hearing from you in the future. Enjoy your new bra!

Rated 4 out of 5 stars

Received wrong item mistake was…

Received wrong item mistake was corrected immediately

9 February 2026
Unprompted review
Glamorise logo

Reply from Glamorise

We're sorry to hear about the order mix up but we're thrilled to hear it was corrected immediately. Order errors are rare, but when they happen we do our best to get them resolved as quickly and seamlessly as possible. We hope you are loving your new bra!

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