Mindful health has been a great resource while I have been in between health coverage. It is easy to use and I have appreciated speaking with the expert care team and my doctors. They also have quick... See more
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Agnes was spectacular. She went above and beyond and communicated with me every step of the way. She has been the best customer support I've received from Mindful thus far. 10/10 job by her.
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The platform is stable and user-friendly. Being able to join a session from a quiet corner of your home removes the stress of a commute and the "waiting room anxiety" that often comes with traditional... See more
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Easy to use platform that allows you to seek diagnosis and treatment for ADHD with just a few clicks or taps. I’m a private design consultant and I travel a lot for work, and my care team makes... See more
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Company details
Written by the company
Fast, Convenient, and Expert Mental Health Services. Get professional care from the comfort of your home, anytime you need it.
Contact info
United States
- getmindfulhealth.com
4.8
Excellent
469 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hope was incredibly helpful!
Hope was incredibly helpful in resolving my issue.
11 May 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
They are amazing
They are amazing, they helped Micka helped me a lot and the Dr. Shelia, I have been going through a lot and they have made a big difference in my life. In life you have to keep trying, never give up.
8 May 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Customer support is great
Lin is great! Very helpful. Great customer support
6 May 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Mindful is an excellent provider for ADHD Mamagement
Mindful is an excellent provider for people with ADHD. The customer service is easily reachable by both phone and email. If ever there is an issue with prescription processing Done/Mindful replies straight away, in less than 24 hours. Being able to seamlessly contact your physician to verify any queries that may arise is their strong suit.
In addition, the doctors are excellent. I’ve seen the same physician consistently, he is funny and kind.
The best bit is the online interface, using Zoom for appointments as opposed to having to go to the doctor every 3 weeks to refill my prescription has been life changing.
Appointment scheduling, physician contact information, and medication records are so clear and organized because of this handy interface. I highly recommend Mindful/Done to anyone who wants to easily manage their ADHD.
6 May 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Michael was super helpful with my…
Michael was super helpful with my customer support concern. He resolved in a matter of hours of me submitting an inquiry. Wish every company had a michael available!
5 May 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Friendly and Helpful Customer Service 5 Stars!
I called customer service because I wanted assistance switching new providers. Allen expertly helped me do so and scheduled me for the first available appointment. He was very helpful and empathetic to my situation and reminds me why Mindful Health is a wonderful solution for me. Thank you, Allen. You are a customer service rockstar!
5 May 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Easy to work with
4 May 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Mark has been one of the easiest people…
Mark has been one of the easiest people to talk to not only when speaking to this company but with a lot of customer support I’ve dealt seen (and I’ve been there) 10/10 needs a raise. Probably would’ve left and gone somewhere else if it wasn’t for him. I work in data analytics, you’ll see what I mean,
4 May 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Response time and customer service was…
Response time and customer service was really good.
3 April 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
I honestly had faith in them.
I was exited to get an appointment scheduled for that day. I’m in the middle of switching doctors and needed a refill. I made the appointment and they immediately charged me. I received a text message saying my appt scheduled for that day was changed to the following day. Ok I can deal. The following day I received a message saying my appointment was changed to MAY 8! That’s a more than a week!
Iv already had someone help me with my “urgent” need. This company stole my money.
28 April 2026
Unprompted review
Reply from Mindful
Hello,
We take your feedback seriously and are concerned to hear that your experience did not meet our standards for care. To address this properly, we have conducted an internal audit of our records but are unable to find a patient profile matching your description or the name provided here.
To help us investigate and resolve this for you, we kindly request the following:
Verify your details: Please respond to the formal Trustpilot Request for Information we sent you. This allows us to securely identify your record while protecting your privacy.
Speak with us directly: Once we have verified your identity, we would like to speak with you. You may also schedule a direct call with our Patient Care Coordinator here: (https://getmindfulhealth.as.me/schedule.php).
To help us provide the most thorough follow-up possible, we would love to learn a bit more about your visit. Providing these details is the first step in allowing us to personally look into your concerns and find a positive resolution together. We’re here and ready to help as soon as we hear from you!
This a very convenient and…
This a very convenient and straightforward way to discuss and manage a program with your doctor. I appreciate the most the follow ups from an administrative stand point where I always feel I am doing things the right way and I am not messing anything up. I high recommend this service if you are looking for a easy convenient way to meet with medical professionals and maintain a good health plan.
23 April 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
From start to finish mindful was on the…
From start to finish mindful was on the ball. Very happy.
Mark and Lucy were amazing
There is an adderall shortage in NY. Mark went as far to call the pharmacies in the area and found me a prescription. I was truly blown away by his work
Thanks again
1 April 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Customer service was very good
Customer service was very good , had too switch pharmacy cause of low/no stock of medication . Just had to wait a couple days an everything worked out .
1 May 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
The customer support is awesome
The customer support is is very caring and responsive to the patient. The doctors are well informed and provide very safe treatment plans. I've had a good experience with having adjustments to my treatment plan to receive the level of care I need.
13 April 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
My customer service rep was friendly…
My customer service rep was friendly and did everything possible to assist with my situation. My ticket was resolved quickly and all issues resolved in under 15 minutes.
30 April 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
I have a great doctor the staff the…
I have a great doctor the staff the entire team is very caring understanding punctual could not really ask for a better team thanks
27 April 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Scam
Honestly, I had such a bad experience with this provider yesterday. The whole thing felt super scripted, like they weren’t actually listening to me at all and were just going through the motions. I’ve already been diagnosed with ADHD by an actual doctor, but the wellness coach completely ignored that and tried to slap their own cookie-cutter “diagnosis” on me.
It really felt like they had their response locked in before I even said anything. I’ve genuinely never felt so scammed in my life. Save yourself the time, money, and frustration—this company is not it.
29 April 2026
Unprompted review
Reply from Mindful
Hello,
We take your feedback seriously and are concerned to hear that your experience did not meet our standards for care. To address this properly, we have conducted an internal audit of our records but are unable to find a patient profile matching your description or the name provided here.
To help us investigate and resolve this for you, we kindly request the following:
Verify your details: Please respond to the formal Trustpilot Request for Information we sent you. This allows us to securely identify your record while protecting your privacy.
Speak with us directly: Once we have verified your identity, we would like to speak with you. You may also schedule a direct call with our Patient Care Coordinator here: (https://getmindfulhealth.as.me/schedule.php).
To help us provide the most thorough follow-up possible, we would love to learn a bit more about your visit. Providing these details is the first step in allowing us to personally look into your concerns and find a positive resolution together. We’re here and ready to help as soon as we hear from you!
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