Mindful health has been a great resource while I have been in between health coverage. It is easy to use and I have appreciated speaking with the expert care team and my doctors. They also have quick... See more
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Review summary
Created with AI, based on recent reviews
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Agnes was spectacular. She went above and beyond and communicated with me every step of the way. She has been the best customer support I've received from Mindful thus far. 10/10 job by her.
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The platform is stable and user-friendly. Being able to join a session from a quiet corner of your home removes the stress of a commute and the "waiting room anxiety" that often comes with traditional... See more
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Easy to use platform that allows you to seek diagnosis and treatment for ADHD with just a few clicks or taps. I’m a private design consultant and I travel a lot for work, and my care team makes... See more
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Company details
Written by the company
Fast, Convenient, and Expert Mental Health Services. Get professional care from the comfort of your home, anytime you need it.
Contact info
United States
- getmindfulhealth.com
4.8
Excellent
471 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Scam
Honestly, I had such a bad experience with this provider yesterday. The whole thing felt super scripted, like they weren’t actually listening to me at all and were just going through the motions. I’ve already been diagnosed with ADHD by an actual doctor, but the wellness coach completely ignored that and tried to slap their own cookie-cutter “diagnosis” on me.
It really felt like they had their response locked in before I even said anything. I’ve genuinely never felt so scammed in my life. Save yourself the time, money, and frustration—this company is not it.
29 April 2026
Unprompted review
Reply from Mindful
Hello,
We take your feedback seriously and are concerned to hear that your experience did not meet our standards for care. To address this properly, we have conducted an internal audit of our records but are unable to find a patient profile matching your description or the name provided here.
To help us investigate and resolve this for you, we kindly request the following:
Verify your details: Please respond to the formal Trustpilot Request for Information we sent you. This allows us to securely identify your record while protecting your privacy.
Speak with us directly: Once we have verified your identity, we would like to speak with you. You may also schedule a direct call with our Patient Care Coordinator here: (https://getmindfulhealth.as.me/schedule.php).
To help us provide the most thorough follow-up possible, we would love to learn a bit more about your visit. Providing these details is the first step in allowing us to personally look into your concerns and find a positive resolution together. We’re here and ready to help as soon as we hear from you!
I have been with midful for about 2…
I have been with midful for about 2 years and haven't had any issues except for a slight hiccup recently. Their customer service went above and beyond to get everything back on track. Seriously, they were like the 'chik-fil-a' of customer service. I cannot speak highly enough about them!
5 April 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
This company is an absolute scam
This company is an absolute scam! The "AI generated doctor" is a joke and could not comprehend how to actually speak to a person that in fact has severe ADHD and have been on medication for years. However I lost my insurance and could no longer afford my primary care so my doctor recommended this place, but she was mislead as well and I've notified her and she is perplexed as to why they couldn't prescribe my current medication...
20 April 2026
Unprompted review
Reply from Mindful
We sincerely apologize that your experience did not reflect the high standard of care we strive to provide. Your well-being is our priority, and we would like to investigate and resolve any outstanding concerns immediately.
To better serve you and ensure that your concerns are taken care of, schedule a call with our patient care coordinators through this link (https://getmindfulhealth.as.me/schedule.php).
We value our patients’ privacy rights so we kindly request for you to respond to the Trust Pilot request for information so that we can reach out and assist.
We value your feedback and look forward to making things right.
So far …. medium well
I have been with Mindful since January and still waiting to start my treatment. My provider has been very thorough requesting test and letter from my pcp to start treatment. The web page though, not friendly to upload documents. Provider couldn’t see them. I hope my prescription get called in today. We will see
27 April 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Very caring individuals
Overall very caring individuals and a representative (Lin) went above and beyond to make sure my needs were met.
I recommend it.
27 April 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
There for ME
Very thankful that I have Claudine as a doctor. Even though our relationship has only consisted of zoom meetings and a few messages, I feel like I am truly taken care of and ultimately in good hands. Her and the employees at Mindful were willing to work with me when I had to move my last appointment due do a work complication. It's nice to know you have a team behind you that is always there for you if/when you need them.
25 April 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Great experience with Mindful health
Great experience with Mindful health. Quickly got to see a provider and got medication for my adhd quickly. My provider and the customer support team were reliable. Service was great and prompt!
24 April 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Run, don't spend a dime
I had made an appointment early in the month however promptly cancelled following reading the numerous bad reviews about it's current practices, and former website "Done." Along with it's CEO. I paid, cancelled, never received services whatsoever, and they will not refund the money. Very untrustworthy place, along with their sketchy support system. Avoid.
Information provided as requested. Expect you to let me tell the ENTIRE story as I have documentation of EVERYTHING; or make it easy and refund me for the service I told you I no longer wanted, and when I gave you one last chance to work with me by making a appointment THAT SAME DAY ONLY as stated, you scheduled some random day I never agreed nor confirmed to.
Therefore, I expect a refund. No less, and I will be much more pleasant about my experience. Been dealing with this for almost a month.
Update 4/30/26; company has initiated a full refund after doing some communication, which is appreciated and am glad it's been resolved.
1 April 2026
Unprompted review
Reply from Mindful
Hello,
We take your feedback seriously and are concerned to hear that your experience did not meet our standards for care. To address this properly, we have conducted an internal audit of our records but are unable to find a patient profile matching your description or the name provided here.
To help us investigate and resolve this for you, we kindly request the following:
Verify your details: Please respond to the formal Trustpilot Request for Information we sent you. This allows us to securely identify your record while protecting your privacy.
Speak with us directly: Once we have verified your identity, we would like to speak with you. You may also schedule a direct call with our Patient Care Coordinator here: (https://getmindfulhealth.as.me/schedule.php).
To help us provide the most thorough follow-up possible, we would love to learn a bit more about your visit. Providing these details is the first step in allowing us to personally look into your concerns and find a positive resolution together. We’re here and ready to help as soon as we hear from you!
Overall great experience
Overall great experience. My doctor is empathetic, friendly, and makes my health a top priority. She is easy to contact via the messaging system and makes time for me when I need an appointment. I feel really well taken care of, and the customer support team goes above and beyond to ensure I have my medication on time. It feels like next level health care.
24 April 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
“Getmindulhealth’ has helped me with my…
“Getmindulhealth’ has helped me with my medical condition and has exceeded expectations in every way possible.
23 April 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
We spoke about maintaining my service…
We spoke about maintaining my service and the future layout. It was simple and customer friendly. I had an immediate callback.
22 April 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Very friendly team
Very friendly team, super helpful and to the point. Thanks!
22 April 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Michael was very helpful with sourcing…
Michael was very helpful with sourcing my medication today. Him and his team have always taken care of me over the years that I've been with Mindful. Khudsi Tucker is an excellent provider, highly recommend!
21 April 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Awesome Customer Service
They’re almost always on top
Of any issues. When I email, they get back to me really fast. They’re always understanding and very helpful. Henry and Queenie were always exceptional with customer service
18 April 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
As with all technology
As with all technology, apps & websites can have bugs in the system. I detected a glitch when I couldn't request a refill. So I submitted a "question" from the Mindful website and the customer support team responded the same day. I ultimately received a phone call to help resolve the issue and it was handled over the phone very quickly. Good to know thoughtful people and customer service is not dead in the digital age. Thank you!
17 April 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Treatment and Customer Support…
Treatment is a breeze, and customer service is great with any concerns! They follow up to ensure my issue is resolved promptly and contact me to let me know it is!
15 April 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
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